Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service and prompt response.
Great service and prompt response
It was a great help to have a detailed consultation with the gentle customer service.
The first property wasn't ideal for me at the viewing, but she provided additional personalized suggestions.
Above all, their response speed is very fast, such as replying to questions and arranging viewings on the day.
Kyoko · 22 June 2021
★★★★★ 5/5
GoogleEvelina gave very helpful advise on renting my flat. I had a few offers in a couple of days and new tenant moved in to my house in ten days time. Whole process was fast and smooth. If you are a landlord and looking for a letting agent in Kensington, I would highly recommend Interlet. You will not regret it!
Arjen · 26 October 2018
★★★★★ 1/5
TrustpilotAwful, untrustworthy
Absolutely awful agency. Soon after I moved in, major building began on the floor right below my flat. Incessant and horrible noise. Was not informed building works would happen before I moved in. Woke up one night to find water dripping from the lightbulb directly above - health and safety clearly not a priority. Flat poorly and incompetently managed. Really not recommended.
LD · 14 July 2016
★★★★★ 5/5
GoogleInterlet was referred to me by my friend who used their services and was very happy with the results.
I was very satisfied with the services they provided. Shivan guide me through the process of renting in a very professional and efficient manner. He did an incredible job.
I'd highly recommend Interlet to anyone in the future!
Jonathan · 26 October 2019
★★★★★ 1/5
GoogleReally poor service they charge £130 for show you disgusting rooms. For Italians who decide to rely on this agency, don't pay in advance to look for a room, they don't have any, they don't even have photos to show you and if you have problems with the owner they don't care. The rooms I saw were expensive and unworkable dumps.
Samuele · 27 October 2015
★★★★★ 4/5
GoogleInterlet have been helpful regarding any issues we have raised with them. The property was also extensively cleaned and prepared before we arrived. Overall a positive experience so far.
Dylan · 25 October 2023
★★★★★ 5/5
GoogleInterlet has been fantastic to work with to get my flats rented out! The whole process - from getting my property listed on property portals across UK and their website, to find suitable tenants and do all paperwork is always very smooth. Now they manage all my properties and I am very pleased with they service!
Mr · 26 October 2019
★★★★★ 5/5
GoogleVictoria at Interlet is an absolute star. I went to Interlet one morning to look for a place to stay and that same afternoon I was able to view 5 separate properties - all would've been good options for me. I saw one I liked, and I was moved in within a week.
No hassle, couldn't've been easier. Highly recommended!
Jack · 27 October 2014
★★★★★ 1/5
GoogleIt is better to avoid this greedy agent, all they want is money in advance and read it here but did not believe it until I get their office. They invited me for a ''talk'' and asked for deposit until they talk to the ''landlord'' to see if he is happy to have me in his property!
Zac · 26 October 2018
★★★★★ 5/5
GoogleI would highly recommend Interlet to anyone looking to rent a house or flat in Kensington. I'm new in London and had many questions. Interlet team helped me to understand letting process in UK and answered all my questions. I was very fortunate to work with Interlet. They are very knowledgeable and experienced!
Pham · 26 October 2019
★★★★★ 5/5
GoogleGreat work efficiency and attitude
Zhenghui · 25 October 2022
Agent replied · 24 October 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us. We are happy we could be of assistance in your search for a new home and look forward to seeing you again soon. Best Wishes.
★★★★★ 5/5
GoogleSwift and professional service, wished I had discovered Interlet earlier in my flat search. Within two days of signing up to Interlet I had secured my ideal flat, with the help of Maureen at Interlet, who is very helpful! They had so many flats on their books that I soon found what I was looking for.
Ruth · 27 October 2014
★★★★★ 5/5
GoogleI really appreciate guys for your lovely service so many thanks for Kasia specially, she was helpful and friendly with us to finds a good place for living. From my side I recommend everyone who’s looking for help to fine a new place to move in , contact this agency.
Regards.
Walid · 26 October 2019
★★★★★ 5/5
TrustpilotProfessional and friendly team
I've been renting a studio in Kensington for 1 year already and Interlet was always very helpful in dealing with the issues we had. They always answer my phone calls and emails almost immediately. All the team is so professional and friendly and I could not recommend Interlet more highly.
Connor · 10 February 2020
★★★★★ 5/5
GoogleThis is the second time I have dealt with Interlet while searching for a studio in London and I have been very happy with their service which has been very professional. I recommend Interlet for anyone looking for accommodation in London.PositiveProfessionalism
Jaime · 25 October 2021
★★★★★ 5/5
TrustpilotPositive Experience
I'm new in London and I was pleased to rent with Interlet, who left me with a positive experience of navigating the process of renting. I have to especially credit Eliot, who is very professional, efficient, reliable and friendly. I certainly look forward to working with interlet in the future.
Lucas · 29 August 2018
★★★★★ 5/5
YellPositive Experience
I'm new in London and I was pleased to rent with Interlet, who left me with a positive experience of navigating the process of renting. I have to especially credit Eliot, who is very professional, efficient, reliable and friendly. I certainly look forward to working with interlet in the future.
LucasG-8 · 29 August 2018
★★★★★ 5/5
YellGreat customer service
I used to live in a house managed by interlet for 15 months. They managed their house very well, and any issues were dealt with very quickly. Shivan in particular has stood as a manager who really understand great customer service. Definitely I recommend him and Interlet.
JoshuaF-36 · 15 June 2019
★★★★★ 5/5
Google‘Federico Losurdo best agent ever. He can take care of your case with professional and careful consideration. He pushes always to make the client as much as confident more than everyone in London.Strongly reccomanded and passionate agent, you will be always the happiest tenant in London.
Francesca · 26 October 2019
★★★★★ 5/5
GoogleInterlet is probably the best letting agent I've ever used. They were always very professional and helpful during my time as tenant in flat they manage in Kensington. I recommend them to who wants to find a nice place to live in this part of London.
Dylan · 26 October 2019
★★★★★ 5/5
GoogleThe service I got from Interlet was very good from the start to the end. I was looking for a studio for quite a while with different agencies without finding what I really wanted. Interlet found a property for me in 2 days so I would definitely recommand Interlet.
Elodie · 26 October 2017
★★★★★ 5/5
YellEfficient & Pleasant
I had a very good experience with Evelina and the rest of the team at Interlet. The room and house I was shown was in very good condition and I was able to move in in a timely manner. Would strongly recommend to anyone moving to West London!
SimonC-457 · 29 June 2018
★★★★★ 5/5
GoogleIt is a pleasure working with Interlet! As landlords, we always found the communication with the 5* Team easy and efficient, and we look forward to continuing cherishing this partnership!
Fernanda · 25 October 2022
★★★★★ 5/5
GoogleInterlet is by far the best place to find shared as well as local accommodation in london . Multi lingual staff and a great portfolio of property added to which h the MD s exacting standards can be seen to filter through out the staff and service
Mark · 26 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.