Foxtons Notting Hill reviews in Kensington and Chelsea

★★★★★ 5/5

Google

I recently worked with Tom Hawes to find a rental flat. From the outset Tom was extremely responsive and diligent in his effort to organise our search. I appreciated his professionalism throughout the entire process, and would highly recommend Foxtons based on my experience working with Tom.

SO · 27 October 2016

★★★★★ 5/5

Google

Great customer service from Foxtons, as always. I have rented with them before and they have always been on top. The estate agent that helped me this time was amazing, he made sure he accommodates all my needs. I started my search a week ago and I already have the keys to my perfect flat. Quick, professional, stress free. Couldn't recommend more

Raluca · 27 October 2017

★★★★★ 5/5

Google

Jose made finding a long term rental property a very simple and straight forward process. It took less than a week to secure a 2 year rental property in my preferred location. Jose is a extreme professional and answered all my questions very quickly and efficiently.

Allison · 13 January 2017

★★★★★ 5/5

Google

I can not recommend Jose Bailao highly enough. He is professional, friendly, stays on top things - everything you can expect from a lettings agent. One of the best I have dealt with - and I have had dealings with quite a few.

Stanislav · 13 January 2017

★★★★★ 1/5

Google

Obnoxious, rude and pushy when arranging viewings with myself and my wife as the existing tenants. One agent let himself in at 7:30pm without requesting access and another one snobbishly said she would be around later (essentially intimating there was nothing we could do to prevent it) as she had already requested access which we had granted. We attempted to be civil and helpful but these people have really pushed us to the limits and have consistently disrespected our rights. AVOID!!

Sam · 12 January 2021

★★★★★ 1/5

Google

I was shocked to discover such a glowing rating for this location on Google. However, many of the reviews are specifically about support during the property search process, not mentioning their customer service or tenant advocacy. I cannot recommend this company because of the awful service we received during the years of our tenancy contract.

Evan · 26 October 2023

★★★★★ 5/5

Google

I have been working with Foxtons Notting Hill for more than 10 years now renting my flat and have definitely no intention in leaving. Liz Nowak is always professional,friendly and very helpful, I would strongly recommends her services.

Marta · 27 October 2016

★★★★★ 5/5

Google

Karan Kumar is the best agent. He will go the extra mile to make sure that you will find a place you love. He is really knowledgeable about the market and Notting Hill area.

Sylvie · 27 October 2018

★★★★★ 5/5

Google

I have been more than delighted with the approach of Ieva Sateite who has assisted me to resolve finding decent tenants with very tight deadline move in dates. She is also very helpful with a can do attitude, I would recommend her and the Notting Hill lettings team without hesitation.

ROB · 27 October 2018

★★★★★ 5/5

Google

I was at the tether's end of my patience/notice period when I got in touch with Ben of the Whittle kind and I signed the dot for the 2nd flat he showed. Wish all the nail-biters in life had a such a smooth ending.

Samrat · 26 October 2020

★★★★★ 1/5

Google

Very rude and unhelpful people. There is another Foxtons agency nearby where they are professional, respectful and kind. Avoid this one in Notting Hill if possible.NegativeResponsiveness, Professionalism

Emilie · 12 January 2021

★★★★★ 5/5

Google

I started renting a flat in Bayswater with Foxtons last year. I would like to thank Ieva for helping me find the exact product I was looking for. Her patience and professionalism are amazing!!

Lou · 13 January 2017

★★★★★ 5/5

Google

Lauren Alderton was such a pleasure to work with, she went above and beyond to find the perfect apartment for me and I look forward to continuing to work with to find one :_

Bb · 27 October 2016

★★★★★ 2/5

Google

A haphazard service from the start of the tenancy right through to the return of the security deposit. Foxtons NH were non-plussed by the disgraceful way the flat was found upon arrival and, toward the end of the tenancy, repeatedly turned up unannounced for viewings with potential tenants, letting themselves in whilst I was home and, on one occasion, in the shower! They simply go though the motions and would appear to have a serious lack of communication between departments and staff. Hey, it's not like any estate agent is doing it for the love of human kind but Foxtons NH really do seem less interested in their clients than most.

CJ · 27 October 2018

★★★★★ 5/5

Google

My first experience with Foxtons , i am so delighted. All i can say it is not only the property it was also the great service , the follow up and the team who was really OUTSTANDING. Big thank you for Ahmad Ali and Danielle for finding me the right place, it was exactly what i am looking for, SPOT ON. You really put a smile on my face and saved me a lot of time. All The Best Luck

R · 27 October 2018

★★★★★ 1/5

Google

The most disappointing service I have ever encountered. This company was extremely keen to take 4 month up front rent and fees. In fact they contacted me everyday on several occasions. Sadly, they failed to do the same when the rented flat they property maintain had a toilet blockage. They have left me 8 days without a working toilet, not returned any calls, sent out a Plumber who clearly did not have the skills nor the ability to even remove the toilet properly. I would not use this company and suggest others be extremely wary, especially when they boast they are responsible for the maintenance.

Joanne · 27 October 2017

★★★★★ 5/5

Google

Our agent Mandy Birring was fantastic every step of the way in our home purchase. She was super-helpful and always responsive and available. We would love to work with her again sometime!

Lindsay · 27 October 2016

★★★★★ 5/5

Google

Went to Foxtons, Notting Hill, and was approached by a delightful young chap, Karan Kumar. Within an hour we had viewed 4 different properties, Karan had a very friendly approach whilst being professional at all times. He went to a local coffee shop and came out with my favourite coffee - the guy must have a sixth sense. Shame I was not able to find any properties I liked but I will definitely be back. Bravo to the whole team!!

Jamie · 27 October 2016

★★★★★ 5/5

Google

I was looking for a 2 bedroom flat with Tom from Notting Hill Gate Foxtons and Inga from Shepherd's Bush Foxtons. They were both sooo helpful and showed me about 6 properties each of them or more. They were flexible when scheduling appointments and that made a difference. In the end I didn't agree the let with them because the right property came somewhere else and it was a pity because I really wanted to find it with Tom or Inga.

Jara · 27 October 2016

★★★★★ 4/5

Google

I contacted Foxtons to help find tenants for my property and to provide advice on refurbishment and furiishings. Liz Nowak came to the property and provided me with very useful advice about what to do or not to do in terms of refurbishment. she also provided advice on the appropriate rent bracket according to the month the property was to be put on the market. After the property was complete, she provided me with updates on viewings. I would have liked more regular upates to reassure me that there was interest in the property. when I mentioned this to Liz, she responded favourably and provided more frequent updates. About a month after the property emerged on the rental market, I discovered that major works in the flat above were scheduled, which I feared would make it difficult to find tenants. However, Foxtons put together a rent reduction proposal and succeeded in securing a reasonable long, term tenancy.

ANGELA · 27 October 2016

★★★★★ 5/5

Google

My experience with estate agents had been, at best, mediocre until I had the pleasure of working with Mandy Birring who helped me find and purchase my first home. I have not a bad word to say about her; her expertise was spot on, her approach to selling very comfortable (I did not at any point feel pressured) and her general way/demeanour made me feel so at ease - difficult to do at such a nail biting time as when one is a first time buyer! I have been in my flat for nearly a year now and absolutely love it and honestly, I have Mandy to thank for helping me find something that was so 'me'. Thank you and hope that you are otherwise keeping well! Christie B.

Christie · 27 October 2016

★★★★★ 5/5

Google

My flatmate and I were looked after by Jamie Wilson at the Foxtons Notting Hill office while searching for a two bedroom flat. Though we eventually decided on a flat offered by a different estate agent, we found Jamie an excellent representative and by far the most attentive and organised estate agent we dealt with during our search! He was proactive with us and we very much appreciated his desire to find us the best property he could - we'll certainly be back in contact with him when we come to search for a new place in the future.

Joe · 27 October 2016

★★★★★ 5/5

Google

Excellent from start to finish. My flat mate and I required a flat to rent in quite a short period of time. Jamie Walker, our agent was by far the best estate agent I have encountered. He was friendly, punctual, extremely well organised and in constant but not excessive communication throughout the whole experience. It took him no time at all to work out the type of place we were looking for and were shown exactly the kind of flat we were looking for after the very first viewing and conducted himself in a friendly and professional manner throughout. I would highly recommend Foxtons to anyone.

Prince · 27 October 2016

★★★★★ 2/5

Google

Not a very professional service. At the move in date, 2 over 4 electronic devices were not working and although we signed a letting agreement for the 2 tenants, we received just one set of keys (second one having been lost as there were two when I visited: one for the tenant and one to make the visits). After 3 months, just 1 of the two devices is fixed and the complaint procedure is not really efficient or easy to put in place.

Paul · 28 October 2015