Trusted Agent profile · Kensington and Chelsea

Dexters South Kensington reviews in Kensington and Chelsea

4.4

★★★★★ Great

2,242 reviews across 3 platforms

144 Old Brompton Road, London, SW7 4NR, Kensington and Chelsea, SW7 4NR

Dexters's office in Kensington and Chelsea, at 144 Old Brompton Road, is rated 4.4 out of 5 across 2,242 reviews on three platforms, including 351 Google reviews rated 4.7.

Google logo

4.7 / 5

351

Reviews on Google

This office

Yell logo

2.2 / 5

6

Reviews on Yell

This office

Trustpilot logo

1,885

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic

Manon Dechy was excellent in helping us through the process of purchasing a property. Thank you!

Will · 30 June 2022

Agent replied · 26 December 2024

Dear Will, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very satisfied in overall with the…

Very satisfied in overall with the supervision of our property by Petros Giorganios, whenever there’s a repair to be made or any issues with the property, he makes us feel valuable and looked after.Recommend Dexters as an agency to be renting with

Natalia · 2 April 2024

Agent replied · 23 November 2024

Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel

Rasel, in particular, has been a wonderful assistance. He is a terrific communicator and extremely knowledgable in his field. The renewal process was handled really effectively, professionally and smoothly. It was a delight to work with Rasel; his people skills are exceptional. He is honestly the best employee at dexters i sincerely recommend

Lilian · 14 July 2023

Agent replied · 23 November 2024

Dear Lilian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Estate agency, landlord tenant ..good relationship

Connor and Martin have called to confirm if there are any concerns. Tbh we have very good tenants as they keep the property well and I am good to them too repairing things rapidly when needed. This makes our relationship work well. The agents also make sure that both the tenants and landlord have their needs met.

Sviti · 16 March 2023

Agent replied · 23 November 2024

Dear Sviti, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. Connor and Martin will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to record my gratitude to Mrs. Ana Ferreira

I would like to record my gratitude to Mrs. Ana Ferreira, for all the services provided, with efficiency and professionalism.From the beginning, she made all the difference, being present at all times.Everything she did for me and my family makes her worthy of all our recognition.Ana Ferreira, thank you!

Marcos · 25 October 2023

Agent replied · 23 November 2024

Dear Marcos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Amazing service

Amazing service, they where very helpful and efficient trough out the entire rental process.Special thanks to Samson and the whole team.

Andrin · 17 September 2021

Agent replied · 26 December 2024

Dear Andrin, thank you for your 5* review. We are thrilled to read that you had a great experience with Samson and the team. We wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters Central

I have worked with Dexters for 2 years now and we have a great relationship with them, their staff are extremely professional and hard working, and particularly the central office and Team 1, notably Kaitlyn Watson who always goes above and beyond to try and resolve any issues!

Sal · 14 November 2023

Agent replied · 23 November 2024

Dear Sal, Thank you for taking the time to leave a lovely review regarding Kaitlyn. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters (St Margaret's branch) has been…

Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.

BRUNO · 4 March 2024

Agent replied · 23 November 2024

Dear Bruno, Thank you for taking the time to leave a lovely review regarding St Margaret's team. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Narayan went out of his way to find us…

Narayan went out of his way to find us the best house and was always friendly and professional.

Jonathan · 14 February 2022

Agent replied · 26 December 2024

Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

You have a very honest opinion and…

You have a very honest opinion and helpful and very good feedback with me.Thank you Leorenta

Gaz · 13 May 2022

Agent replied · 26 December 2024

Dear Gaz, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Graziana in the management team makes…

Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!

Nadia · 25 October 2023

Agent replied · 23 November 2024

Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Helpful

I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.

Sai · 2 August 2024

Agent replied · 27 October 2024

Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter - Elliot

I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!

Amy · 8 December 2023

Agent replied · 23 November 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very grateful how Anya Carlyle has…

Very grateful how Anya Carlyle has sorted a long standing damp issue which has defeated everyone else for last few years

Stephen · 22 January 2026

5/5

Trustpilot

I have been renting from Dexter’s for…

I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.

Callum · 11 October 2023

Agent replied · 23 November 2024

Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent professional services

Christian · 11 June 2026

5/5

Trustpilot

Jo is a true gem…

Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!

Katarzyna · 16 June 2024

Agent replied · 27 October 2024

Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 23 November 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Percy and Eugenie from Dexters in Chelsea

Great overall experience. Very professional yet friendly and personal. Reliable, prompt and attentive throughout what was an unusually protracted process due to the special circumstances of the sale which required them to work flexibly as a result of which we have no doubt it encroached on their personal time. We have nothing but praise for the service we were provided with by Eugenie and Percy. Thank you!

Mr · 20 September 2021

Agent replied · 26 December 2024

Dear Ali, thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Chelsea office. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

My experience working with Dexters was wonderful, quick and efficient. Specifically working with Georgina, Harry and Elliot I found myself being taken care of and given my dream flat in a matter of days. Georgina understood my criteria and matched it to the perfect property. Great experience!

Khadija · 24 October 2023

Agent replied · 23 October 2024

Dear Khadija, Thank you for taking the time to leave a wonderful 5 star Google review. Georgina, Harry and Elliot will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Couldnt have asked for a better Agent than Rezarta in South Ken to help me look for a flat. Very informative on the current market, patient and a pleasure to be around. Will definitely recommend to anybody looking for a flat in the area.

Syt · 28 December 2023

Agent replied · 23 October 2024

Dear Syt, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila · 23 July 2024

Agent replied · 27 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

He facilitates the process with a…

He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…

ALPER · 24 September 2021

Agent replied · 26 December 2024

Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent agency

I used the Cricklewood branch to assist in the sale of my property. The team there from the manager Neela Patel down were very good, right from the day of instruction. My sales consultant Samara Sylvester deserves particular mention as she was outstanding. Prompt in returning my calls and addressing any concerns I had, she really did her employers credit. Happy to recommend this agency on.

Adnan · 17 September 2021

Agent replied · 26 December 2024

Dear Adnan, thank you for your 5* review regarding the team in our Cricklewood office. We are thrilled to read that you have had a great experience and hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

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