Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience letting a property through Chestertons
Had a great experience with Gary and the Chestertons SW Lettings team in Battersea renting out a flat through them recently. Responsive and professional throughout and ultimately able to secure tenants at the rate estimated when I first started speaking with them. The team were able to quickly and efficiently bring together a number of potential tenants Also helpful with making sure all the relevant documentation etc was in place on all sides.
Konrad · 19 August 2021
★★★★★ 5/5
TrustpilotAgents who go the extra mile......
I have let my properties through Chestertons in Barnes and have always found Amy, Ed and Sebastian there to beespecially kind and helpful. Earlier this year Ed and Sebastian even helped me get my car out of a ditch! That's special.
Miss · 17 August 2021
Agent replied · 23 October 2024
Your comments have been passed on to our team in Barnes, who thank you for your feedback. All the best.
★★★★★ 5/5
TrustpilotGreat results and a pleasure to deal with
Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.
Oliver · 7 February 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotSum Yee was so awesome!
Although I found my home with another negotiator, I want to give a special review for Sum Yee. She was very patient, answering all my questions and really helped me narrow down my options. Thank you, Sum Yee!!!
MS · 3 February 2022
Agent replied · 23 October 2024
Thank you for sharing this is wonderful to hear!
★★★★★ 5/5
TrustpilotGreat team professional and helpful …
Great team professional and helpful (Simone, Aysa and everyone else).
Carolyn · 30 May 2024
Agent replied · 23 October 2024
Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons
★★★★★ 5/5
TrustpilotMark Kardos at Chestertons
Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.
Malcolm · 7 October 2023
Agent replied · 23 October 2024
Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!
★★★★★ 5/5
TrustpilotFriendly, professional, very good!
Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client
Gordon · 23 June 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotThe best agent ever
The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!
Yuki · 29 April 2022
Agent replied · 23 October 2024
We hope you are very happy in your new home
★★★★★ 5/5
TrustpilotTenancy extension
I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress
Hiral · 19 October 2022
Agent replied · 23 October 2024
So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!
★★★★★ 5/5
TrustpilotRate letting with Chesterton
The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.
Mimi · 4 March 2022
Agent replied · 23 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
GoogleTom was highly professional and efficient in helping me find a rental property. Would highly recommend.
George · 15 October 2022
★★★★★ 5/5
TrustpilotRented a an apartment a few years back…
Rented a an apartment a few years back with Nishaad, he was definitely the most helpful. Nishaad did his best to secure the best place for my friends and I, and made the procedure run very smoothly.
Aya · 28 February 2022
Agent replied · 23 October 2024
Thank you for sharing Aya!
★★★★★ 5/5
TrustpilotExcellent service from Tamara Price
Excellent service from Tamara Price. Tenacious and professional.
Colin · 26 June 2024
Agent replied · 23 October 2024
Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!
★★★★★ 5/5
TrustpilotChestertons's e-signature application…
Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.
Hanxin · 10 March 2025
★★★★★ 5/5
TrustpilotDelphine was great
Delphine helped us find a flat, and she was great! So helpful, communicative, and patient. I really appreciated how hard she worked to get us the flat we wanted the most.
Assel · 15 November 2022
Agent replied · 23 October 2024
We're so happy to hear Delphine helped you secure your dream apartment! Wishing you all the health and happiness in your new home.
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Sebastian
Excellent customer service, polite and helpful.Sebastian did an absolutely amazing job - answered all our questions, introduced us to a landlord and managed to organise two additional viewings on the same day helping us to find a perfect flat.Great work
Nick · 25 August 2021
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotProfessional, compassionate and helpful!
Professional, compassionate and helpful! Emma, and the team, have gone above and beyond to help me in a complex situation. Moving can very stressful, so having good agents makes a world of difference! Thanks again 😊
Aden · 11 April 2022
Agent replied · 23 October 2024
Thank you for the wonderful review, we are so pleased that Emma managed to take some of the stress out of the move!
★★★★★ 5/5
GoogleMohamed was very helpful, efficient and organised virtual viewings on short notice, which allowed the entire process to run smoothly. Would definitely recommend!
Ashlie · 26 October 2021
★★★★★ 5/5
TrustpilotExtremely pleased with Roni
Extremely pleased with Roni and her efforts for helping me find a flat in the location I intended to. She ensured all of my needs were met and really cared about what I was looking for.
Customer · 30 March 2022
Agent replied · 23 October 2024
Thank you for your review! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotSouth Kensington
The customer service and professionalism I received from an agent named Akikur Rahman in the South Ken branch was exceptional. He went above and beyond my requirements and was super helpful with my property search!
Ayesha · 12 May 2022
Agent replied · 23 October 2024
We are so pleased to hear how helpful Akikur was with your property search!
★★★★★ 5/5
TrustpilotI had a wonderful experience with
I had a wonderful experience with Akikur Rahman he was so helpful with the whole process of renting my property from the start to finish. Very responsive and knew the market inside out. Highly recommend!
Sophie · 12 May 2022
Agent replied · 23 October 2024
Thank you for the 5 stars
★★★★★ 5/5
TrustpilotSouth Kensington - Alexandra Carberry.
I’ve been on a couple of viewings with Alexandra Carberry of the South Kensington branch. She was utterly charming! So knowledgeable and professional. An absolute pleasure to deal with, and a real asset for Chestertons.
Steve · 12 May 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
TrustpilotAnson from Chestertons is so helpful…
Anson from Chestertons is so helpful and we can really count on him to sort out all these little things that happen when you rent. A real star!
Maria · 13 February 2023
Agent replied · 23 October 2024
Hi Maria,Thank you for taking the time to leave this review. It's great to hear how helpful Anson has been to you! We wish you all the best, and please do get in touch if you need any assistance from us.
★★★★★ 5/5
TrustpilotAngelina Malinina did a good job of…
Angelina Malinina did a good job of fixing the issues we had with the flat we are letting.
MAJ · 20 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review for Angelina. We're delighted to hear she assisted you with your property. Should you need anything else, please let us know!
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