5/5
TrustpilotVery helpful and professional service.
Agent replied · 6 February 2025
Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!
Trusted Agent profile · Kensington and Chelsea
Chestertons South Kensington reviews in Kensington and Chelsea
★★★★★
2,298 reviews across 2 platforms
44-48 Old Brompton Road, South Kensington, London, SW7 3DY, Kensington and Chelsea, SW7 3DY
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 44-48 Old Brompton Road, is rated 4.5 out of 5 across 2,298 reviews on two platforms, including 159 Google reviews rated 4.5.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent support and process for renting
Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.
Agent replied · 9 February 2025
Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
5/5
TrustpilotChestertons letting team South Kensington
Excellent service from Chestertons letting team at South Kensington They found us a tenant for our Earls Court flatVery good communication and professional in all aspects of letting Highly recommend them
Agent replied · 23 October 2024
Hi Rema,We're so pleased to hear how our South Kensington Lettings team were able to find a tenant for your flat and offer a fantastic service. We appreciate the recommendation! Please do not hesiste to reach out if you need any further assistance.
5/5
TrustpilotAll done on time in professional and…
All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.
Agent replied · 6 February 2025
Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
GoogleChestertons assisted me in finding a good flat in Earls Court. The agent Jonathan James has been very nice and helpful. I would highly recommend this estate agency.PositiveProfessionalism
5/5
TrustpilotGreat ,fast and effective communication…
Great ,fast and effective communication with Dawn
Agent replied · 23 October 2024
Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotI had been looking for a property to…
I had been looking for a property to rent in Fulham for about 3 months. Within 2 weeks of meeting Madi we had found the exact type of property we were looking for. I couldn’t recommend Chestertons and Madi highly enough!!!!
Agent replied · 23 October 2024
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotThe staff at Chestertons are extremely…
The staff at Chestertons are extremely helpful, friendly and efficient. They helped me out and allowed me to impress my client by obtaining the correct paperwork for me in a short space of time. I was very impressed. Thank you very much
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotPreya Nair and Chestertons
Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.
Agent replied · 23 October 2024
Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.
5/5
TrustpilotI called up as I needed some advice as…
I called up as I needed some advice as I am a first time renter. I spoke with Millie Brandon and she couldn’t of been more helpful she answered all of my questions in fine and clear detail.
Agent replied · 23 October 2024
Thank you Jay!
5/5
TrustpilotI had an excellent experience with Ellie at the Barnes office
I had an excellent experience with Ellie at the Barnes office - I needed somewhere for a short term let and she made the whole process super easy and super smooth. I signed the agreement and was in the flat within a fortnight!
Agent replied · 23 October 2024
Thanks Rose we are pleased to hear of your experience! Thank you for sharing.
5/5
TrustpilotChestertons review
Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.
Agent replied · 23 October 2024
Thank you for your review we are so pleased to hear!
5/5
TrustpilotThank you Xiaoyi
Very quick and responsive agent, she’s been very helpful and considerate.
Agent replied · 23 October 2024
Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.
5/5
TrustpilotChestertons have been a great letting agent so far!
Lucy Lord at Chestertons has been extremely helpful for all issues related to our rental property.
5/5
TrustpilotTamara Price issupport and cooperation…
Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Agent replied · 23 October 2024
Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!
5/5
TrustpilotSuzan has always provided very…
Suzan has always provided very efficient service and is always reliable, responsive and helpful
Agent replied · 6 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotI have been served by xiaoyi from…
I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.
Agent replied · 23 October 2024
Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!
5/5
TrustpilotEasy process, great job!
Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!
Agent replied · 23 October 2024
Thank you for the wonderful review
5/5
GoogleAlthough I decided not to rent in the end, the level of service from Chesterton's at South Ken was absolutely brilliant. I would definitely recommend them to my friends and will use again when I decide to rent.
5/5
TrustpilotTenancy & Renewals Consultant
Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine
Agent replied · 6 February 2025
Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.
5/5
TrustpilotExcellent service
Excellent service, and always want to help. Very pleased, and always ready to listen and help. Both Stephen and Hugo are reliable and helpful. I can't fault them.
Agent replied · 23 October 2024
Thank you for leaving us a 5 star review - so pleased to hear how helpful Stephen and Hugo have been
5/5
TrustpilotLandlord support
Graham @ Chestertons has been a steady voice of reason, supporting me on many occasions as a landlady, from dispute resolution, understanding complex legislation and supplier negotiations. I have truly valued his support which has been invaluable over the last year.
Agent replied · 23 October 2024
Thank you for your review Caroline! We are so pleased to hear this.
5/5
TrustpilotI have worked closely with Marianna…
I have worked closely with Marianna over the last year - she has been incredibly professional throughout and a pleasure to work with
Agent replied · 23 October 2024
Hi Ben, thank you for taking the time to leave a review for Marianna. It's great to hear that she's been a pleasure to work with!
5/5
TrustpilotChestertons 5 star rental management
Chesterton have managed my rental property for over 10 years. They have done so efficiently and professionally, removing and stress form the letting experience.
Agent replied · 23 October 2024
Thanks Lucy, we're really happy to have been working with you for so long. Have a great weekend.
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