5/5
TrustpilotMillie Brandon was very helpful
Millie Brandon was very helpful, great knowledge.
Agent replied · 23 October 2024
Thank you!
Trusted Agent profile · Kensington and Chelsea
Chestertons South Kensington reviews in Kensington and Chelsea
★★★★★
2,299 reviews across 2 platforms
44-48 Old Brompton Road, South Kensington, London, SW7 3DY, Kensington and Chelsea, SW7 3DY
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 44-48 Old Brompton Road, is rated 4.5 out of 5 across 2,299 reviews on two platforms, including 159 Google reviews rated 4.5.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood Letting Agents
Amongst Letting Agents, this is one of the best.We have tried a few now and Chestertons is definitely one of the good ones and we prefer them to others.
Agent replied · 23 October 2024
Hi Sam,Thank you for taking the time to write a great review. We are so glad to be a preferred choice of yours.We appreciate the support and should you require any assistance we will be happy to help.Best wishesChestertons
5/5
TrustpilotRoni went above and beyond for our very picky taste
My partner and I have been searching for over 4 months to find the right property to rent. As soon as we came to Roni Bathaei for help, she was able to assist us above and beyond, we are so happy we were able to find our perfect property with her. Will definitely be back in the future
Agent replied · 23 October 2024
Thank you for sharing your experience with us. We appreciate your review!
5/5
TrustpilotNiema Latif & the team have been…
Niema Latif & the team have been efficient in renewing our lease. Good job!
Agent replied · 23 October 2024
Hi Brendan, thank you for leaving a review for Niema and renewing your existing tenancy with us. We're happy to hear that everything went smoothly and should you need anything further, please let us know. Best wishes!
5/5
TrustpilotChestertons Kew office
Chestertons Kew office has helped me to buy a house in the location I wanted and at a price I could afford. They did not waste time sending me details of unsuitable properties. The staff kept me informed at every stage of the process and have been thoughtful, patient and polite throughout. It was a pleasure to deal with them.
Agent replied · 23 October 2024
Thank you for sharing your positive experience with us.
4/5
TrustpilotGood experience!
Hi I have just bought a flat through the above at your Agency. Bart, from the outset, presented as a very professional, amiable chap, with a helpful attitude. He helped move the process along and was a pleasure to deal with. I wanted to share my feedback since it is important that people are recognised for their talents.
Agent replied · 23 October 2024
Thank you Mary! We appreciate you sharing your feedback.
5/5
TrustpilotSuzan and Lorna have been very…
Suzan and Lorna have been very proactive and efficient from start to finish. We would highly recommend them to anyone looking to rent. Thank you for all your help!
Agent replied · 6 February 2025
Dear Gurdeep,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future in your new home.
5/5
TrustpilotEfficient and professional
Chestertons have been my managing agents for several years. They have always been efficient and professional. I feel that I have complete peace of mind.
Agent replied · 23 October 2024
Hi Filippa, thank you for taking the time to write a great review. We really appreciate the support and wish you all the best.
5/5
TrustpilotGreat experience
I would like to express my gratitude to Katherine Ma, who provided me with immeasurable support when I was searching for a 1-bedroom flat in South Kensington
Agent replied · 23 October 2024
Hi Atman, thank you for sharing your experience. We are so glad Katherine provided immeasurable support. Should you need anything else, we will be happy to help.
5/5
TrustpilotChestertons experience was great
Chestertons experience was great. Seamless and very helpful team comprising of Abbi, Rosie and Olympia. Couldn’t be more pleased with the choice of properties visited and the process securing a new home!
Agent replied · 23 October 2024
Hi Mai, thank you for taking the time to share your experience with us. We're delighted to hear that you visited a number of great properties and found the perfect one. We'll make sure to pass your thanks on to Abbi, Rosie and Olympia. Best wishes!
5/5
TrustpilotChestertons South West Lettings - Sean
Great moving experience with Sean from the chestertons team. He was always on call to help us with any queries or questions we had regarding the property and the move. He even helped us gain access to the property short notice prior to moving so we could measure up for furniture.Thanks for all your help finding our new home.Steve and Gemma
Agent replied · 23 October 2024
Your comments have been passed on to Sean and the team, who are very please to read your glowing feedback.All the best in your new home.
5/5
TrustpilotMillie Brandon was superb
Millie Brandon was superb, very helpful.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotMark Kardos
I have been dealing with Mark Kardos for a number of years during the management of our flat in Tachbrook Street. Mark has always provided prompt and relevant advice and has access to a number of contractors who have proved relaible.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review Colin. We've shared your kind words with Mark.
5/5
TrustpilotMatthew from SW Lettings
Matthew has been very helpful with organising our new flat.
Agent replied · 23 October 2024
Thanks for sharing!
5/5
TrustpilotRENEWAL OF TENANCY
RENEWAL OF TENANCY. Tamara dealt with the renewal of our Tenancy in a most efficient and professional manner. She kept us informed and we valued her assistance and recommendations.VERONA WEBBER
Agent replied · 23 October 2024
Hi Verona,Thank you for writing a lovely review and sharing your experience with Tamara. We are glad she was professional and kept you informed.We appreciate your support.Best WishesChestertons
5/5
GoogleThanks to Katherine Ma for her great service and her professionalism during my flat search.
5/5
TrustpilotGreat service
We have had great service from Chestertons letting team for years , most recently from Shakil who has been very helpful and responsive . I wouldn’t hesitate to recommend
Agent replied · 23 October 2024
Hi JT, thanks for your positive feedback and working alongside us for a number of years! Should you need anything else, please do reach out and we'll be happy to help.
5/5
GoogleVery swift process, thank you to Ally Carberry for handling everything so quickly and smoothly! An excellent service.
5/5
TrustpilotBobby was very efficient and…
Bobby was very efficient and professional.Haloed from beginning till the end.
Agent replied · 23 October 2024
Thank you for the five star review
5/5
GoogleFantastic services from the Chestertons team at the South Kensington branch, from finding me the right property to then managing it, special thanks to Justine Waterman who helped solve every issue I had efficiently with a very positive attitude. Highly recommendedPositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotChestertons letting
I've had a great experience with the Chestertons letting dept recently - where they did a really good job, helping ensure the change over between two sets of tenants went as smoothly as possible. Particular praise to Sarah Norton, who was always on hand when needed.
Agent replied · 23 October 2024
Hi Jamie,We're so glad to hear about your recent positive experience with Chestertons and Sarah! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
5/5
TrustpilotGreat service from Chestertons SW Lettings
I've been using Chestertons SW Lettings for the past 10 years to rent my flat. The latest tenant changeover went smoothly, and Gary was really helpful in ensuring that everything went to plan. He is always quick to respond to queries, and very knowledgeable.
5/5
TrustpilotConor showed us around a few places and…
Conor showed us around a few places and was great to talk to, knew what we were looking for by the end. Thanks again!
Agent replied · 23 October 2024
Hi Orin, we really appreciate you taking the time to leave a review for Conor. Please feel free to reach out again if you need any help. Best wishes!
5/5
TrustpilotA very positive experience
I’ve had a great experience with this letting agency from the initial viewing and getting my offer accepted via Mitch to the move-in coordination with Suzan. Thanks for your help!
Agent replied · 23 October 2024
Dear Alice,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
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