Trusted Agent profile Β· Kensington and Chelsea

Chestertons South Kensington reviews in Kensington and Chelsea

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

2,299 reviews across 2 platforms

44-48 Old Brompton Road, South Kensington, London, SW7 3DY, Kensington and Chelsea, SW7 3DY

Part of Chestertons, see every office.

Chestertons's office in Kensington and Chelsea, at 44-48 Old Brompton Road, is rated 4.5 out of 5 across 2,299 reviews on two platforms, including 160 Google reviews rated 4.5. See how it compares with other estate agents in Kensington and Chelsea.

Google logo

4.5 / 5

160

Reviews on Google

This office

Trustpilot logo

2,139

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Millie Brandon was exceptionss as l in…

Millie Brandon was exceptionss as l in her attention to detail, momentum, honesty and clarity. A wonderful and surprising collaboration.

Roo Β· 23 August 2022

Agent replied Β· 23 October 2024

Thank you for the five stars

5/5

Trustpilot

Nishaad was a pleasure to deal with!

Nishaad was a pleasure to deal with! His professionalism and friendliness were top tier from the beginning, and his willingness to help never waivered.

Ifra Β· 14 February 2022

Agent replied Β· 23 October 2024

Thank you for sharing Ifra!

5/5

Trustpilot

Quick and efficient

After contacting the Chestertons management office, Isiah Samuels returned my call. He listened to my query I was then sent the information needed. It was quickly and efficiently sent. What was a very stressful experience was sorted. Thank you so much

Paul Β· 29 July 2024

Agent replied Β· 23 October 2024

Hi Paul, thank you for taking the time to write a great review. We are so glad Isiah quickly and efficiently sent the information you needed and sorted the stressful experience. If you require any further assistance, we will be happy to help.

5/5

Trustpilot

Leusa was super kind

Leusa was super kind! She was so energetic and had so many details to share.

Kelly Β· 24 February 2023

Agent replied Β· 23 October 2024

Hi Kelly, thanks for taking the time to provide this feedback! Leusa is a superstar, so we're not surprised by the energy and assistance you received. Wishing you all the best!

4/5

Trustpilot

Chestertons: Ryan Briggs

Ryan Briggs has recently taken over managing my son’s flat tenancy. He is very pleasant to deal with, efficient and gets things done. He has made it his job to understand the property he has inherited. So far, so good.

Warwick Β· 13 August 2024

Agent replied Β· 23 October 2024

Hi Warwick, thank you for taking the time to leave a review for Ryan. If you need anything else, please do not hesitate to reach out. Best wishes!

5/5

Trustpilot

Excellent

Chestertons were amazing from the get go. To Jess, Michelle and the team, thank you for the great experience :)

Katherine Β· 27 July 2022

Agent replied Β· 23 October 2024

Thank you for sharing!

5/5

Google

An absolute incredible experience of working with Tom Hewitt and Wes from Chestertons -South Kensington lettings.Starting with Tamas Kovari to engaging with Tom and Wes, they made an amazing team, very professional and result oriented. They helped me secure a tenant for my property very quickly and went beyond and above my expectations and helped me get many offers I could not resist. While the other agents were pursuing me to reduce the price, they were confident from the start that my property was worth more and truly executed that. They were very committed and communicative throughout the process and very transparent which has helped build a trust. Absolutely impressed with their stellar performance compared to many other agents. Thank you guys. Definitely recommend them πŸ’―.

Shilpi Β· 7 March 2024

5/5

Trustpilot

Finding a 2 bedroom flat in Fulham SW6

My experience was very good ! Agent Madi Doe was always on it, arranged suitable viewings and guided me through the process. Highly recommended !

Hendric Β· 10 November 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review!

5/5

Trustpilot

Everyone in the team were very helpful…

Everyone in the team were very helpful and hands on. Thank you Toby and Suzan!

Tooting Β· 26 January 2023

Agent replied Β· 6 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.

5/5

Google

I would like to thank Delphine Violle, letting representative. Delphine helped me to move into my new flat within 10 days! Highly organised, top professional, responsive are the Delphine's qualities as a state agent. I am really happy with all her support I needed as it was first time I rented an accomodation for myself. Iryna Tkathenko

Iryna Β· 26 October 2021

5/5

Trustpilot

Chestertons South West Lettings, Tamara’

Tamara was really friendly showing us around and super helpful with the application process after we'd put in an offer helping us wherever it was needed.

Bevan Β· 20 August 2021

Agent replied Β· 23 October 2024

Your comments have been shared with Tamara who was thrilled to have been able to assist you.All the best.

5/5

Google

I deal with UHNI and I must say Melissa D'angelo is probably one of the most proactive and helpful persons I have dealt with.

Andy Β· 16 February 2026

5/5

Trustpilot

Recommending Fiona

I would highly recommend Fiona who, with her expertise and guidance, managed to renegotiate a new lease successfully.

Julie Β· 27 September 2022

Agent replied Β· 23 October 2024

Thank you for taking the time to leave Fiona a review - we hope you continue to be happy in your home

5/5

Trustpilot

Great help from Niema Latif

Great assistance from Niema Latif in facilitating the extension of a lease. Responsive, flexible, clear, and effective. She helped me wade through a barrage of automated messages the timing of which were hard to decipher otherwise.

Eliseo Β· 30 September 2024

Agent replied Β· 23 October 2024

Hi Eliseo, thank you for the great review and sharing your experience with Niema. We are so glad she was responsive and helpful. Wishing you all the best.

5/5

Trustpilot

Tamara Price was super helpful and…

Tamara Price was super helpful and understanding throughout the whole process. Really supported us in securing an amazing home!

Leo Β· 12 August 2022

Agent replied Β· 23 October 2024

Thank you for sharing Leo!

5/5

Trustpilot

I had very good service from the…

I had very good service from the initial meeting all the way through to completion. We listed the property with Emlyn Rees who gave us good advice, then Alex Renardson managed the sale and was always helpful and professional.

Caznewland Β· 6 August 2024

Agent replied Β· 23 October 2024

Hi Caznewland, thank you for the great review. We are so glad Alex was always helpful and professional. Should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Very helpful

Niema Latif was very helpful

Robert Β· 23 October 2023

Agent replied Β· 23 October 2024

Hi Robert, we're happy to hear you found us helpful. Feel free to reach out again if you need anything in the future. Best wishes!

5/5

Trustpilot

Friendly professional service

Friendly professional service in renewal of my apartment.

Christine Β· 15 September 2025

Agent replied Β· 23 October 2024

Thank you, Christine! We’re thrilled to hear you had a great experience with our team during your apartment renewal. Your feedback means a lot to us, and we look forward to continuing to provide excellent service in the future!

5/5

Trustpilot

Straightforward and hardworking

Chestertons in Barnes did a great job for us - hardworking and knowledgeable, kept us up to date at all times and always on hand for strategic advice. Chris and Richard stood out and were helpful, sensible and straightforward to deal with.

Julia Β· 10 June 2024

Agent replied Β· 23 October 2024

Hi Julia,Thank you for the great review.We are so glad the team were helpful and straightforward to deal with.Thank you for the support.Best WishesChestertons

4/5

Trustpilot

Chestertons South West Lettings - Ryan

Ryan was very informative, professional and friendly at our viewing for our rental property. The process thereafter was smooth and run in a professional manner.

Kieran Β· 25 August 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to post a review.If there is anything you feel we can do to improve the service provided please do let us know!

5/5

Trustpilot

Bradley is stand out

Bradley is stand out. To be honest I would have given 3 -3.5 stars but Bradley is a 5. He so goes above and beyond!

Oaktree Β· 24 August 2021

Agent replied Β· 23 October 2024

Your feedback is highly valuable to us! Thank you for taking the time to post a review.

5/5

Trustpilot

Responsiveness

I cannot rate Shakil highly enough. As far as the Property Managers go he has by far been the best I’ve dealt with, his willingness to solve issues in a timely manner and fantastic communication skills has made my renting period very easy. He has always been very professional and approachable.

Vishal Β· 4 December 2023

Agent replied Β· 23 October 2024

Hi Vishal, thank you for your review. Shakil will be delighted to hear this. Wishing you all the best for 2024!

5/5

Trustpilot

Professional service and a really good…

Professional service and a really good experience. Martins and his team helped us in the process.

Demetrio Β· 14 November 2022

Agent replied Β· 23 October 2024

Thank you for sharing Demetrio! Martins and the team are thrilled to hear this. Wishing you all the best for the future!

5/5

Trustpilot

Conor Bunn

I recently had the pleasure of working with Conor Bunn and I cannot speak highly enough of the experience. From the very beginning he was very professional, knowledgeable and responsive. The level of service received exceeded my expectations.

Dannii20 Β· 16 August 2024

Agent replied Β· 23 October 2024

Hi Dannii, thank you for your kind words. We're thrilled to hear that your experience with Conor exceeded your expectations. If there's anything else you need, don't hesitate to reach out. We'd be happy to help!

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