Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommendation for Nishaad Ali
I rented a property with the outmost help of Nishaad Ali who listened carefully to what I am looking for and came up with the best available options in the market. He pays attention to every detail, he is very patient and professional and answers all questions pertinently. I would not hesitate to recommend his services to anyone who is looking for a respectful agent with positive attitude in such a stressful time.
Gizem · 15 February 2022
Agent replied · 23 October 2024
Thank you for sharing your experience with Chestertons. This is wonderful to hear.
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
I have worked with Seb, Ed & Amy in the Barnes office for many years now letting properties in SW13 and have always been pleasantly taken aback by their proactivity and desire to go above and beyond to find the right tenants for properties. They are experts in the local market, who are friendly, professional and very knowledgeable. Highly recommend.
Dmitry · 19 August 2021
★★★★★ 5/5
TrustpilotEd Rice is a Super Star!
Ed Rice has been an amazing support for us over the past 4 years where we have rented through Chesterons. He has always met us with empathy, is trustworthy and is always quick to respond and help us. He is a big reason we have always used Chesterton's and why we recommend them as an agency. Ed is a superstar!
Tom · 16 August 2021
★★★★★ 5/5
TrustpilotAmazing experience
Amazing experience, Suzan was really helpful!
Nathaly · 30 November 2023
Agent replied · 12 February 2025
Dear Nathaly,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotAnastasia has been very helpful during…
Anastasia has been very helpful during my contract procedure and showing me the different rental options
Julia · 24 February 2023
Agent replied · 23 October 2024
Hi Julia, thank you for your feedback! It's lovely to read that Anastasia provided you with different some different options during your rental journey with us. Should you need anything else, please do get in touch. Wishing you the best!
★★★★★ 5/5
TrustpilotThank you Brad !!! Thank you. !!
I am new to this country ... Brad has been an amazing agent and guide for me. He went out of his way each and every time to make sure I get to know the best places and the best apartments. He had to put with my numerous stupid silly questions ... and he was a great asset for me.
SUPARNO · 13 August 2021
★★★★★ 5/5
TrustpilotAbbie was incredibly helpful with the…
Abbie was incredibly helpful with the whole process, especially with getting everything sorted in a short time frame.
Matt · 14 December 2022
Agent replied · 23 October 2024
Hi Matt, Thank you for taking the time to leave this review. We're glad to hear that Abbie was able to offer you such proficient help! Please do get in touch if you need any further assistance from us.
★★★★★ 5/5
TrustpilotAs a first time renter I had little to…
As a first time renter I had little to no knowledge, Millie Brandon was so helpful, I would recommend to anyone!
Jed · 17 August 2022
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Melissa
We have been very happy with the service provided from Chesterton’s , and our agent Melissa was extremely helpful in finding us the perfect flat.
Niamh · 4 February 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotWe contacted Chestertons about a…
We contacted Chestertons about a property over the weekend. Tamara Price reached out to us on the Monday morning, asking about our requirements/preferences, and provided further details. Tamara arranged a viewing for us that day, she was super helpful and provided regular updates so we didn't need to chase at all. Would definitely recommend. Thank you!!
Polly · 9 October 2023
Agent replied · 23 October 2024
Thanks for your review Polly, we really appreciate this feedback for Tamara! Best of luck in your property hunt, we're only a phone call or email away if you need anything else.
★★★★★ 5/5
TrustpilotGreat service from the Chestertons team
I've had pretty poor experiences with estate agents in the past, but Chestertons have been great. Seamless service and I never felt like I was being messed around.Jess, in particular, was great to work with. Open and honest, as well as speedy and professional in her responses
Peter · 23 April 2024
Agent replied · 23 October 2024
Hi Peter, thank you for taking the time to leave a review. We're sorry to hear you didn't have great experiences with other agents but happy to hear this isn't the case with us. Should you need anything else, please do not hesitate to get back in touch. Best wishes!
★★★★★ 5/5
TrustpilotResponsive and responsible
Good management. Catherine is very helpful. Thanks!
RW · 31 October 2023
Agent replied · 23 October 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotRichie Parkin at Chestertons has been…
Richie Parkin at Chestertons has been truly wonderful with managing the property we are renting. He is extremely reactive and helpful. Really great experience so far thanks to him!
Charline · 7 February 2025
Agent replied · 13 February 2025
Hi Charline, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotChesterton's has been a great for Short Lets
Chesterton's has been a pleasure to deal with. A top notch and professional company. I would want them to manage my properties. Joyce Pau from the management team has been part of the reason we've been so happy with our short let experience. She's very prompt and handles any maintenance concerns quickly and professionally.
John · 21 November 2023
Agent replied · 23 October 2024
Thank you for your review John, we're happy to hear Joyce has been on hand to help you throughout your short let with us. Best wishes!
★★★★★ 5/5
TrustpilotChestertons rent my flat out and…
Chestertons rent my flat out and managers it the person who managers it is Ryan Briggs his been very helpful with issues I have had I can't highly recommend him enough.
John · 9 January 2025
Agent replied · 23 October 2024
Hi John, thank you for the great review. We appreciate the kind words and wish you all the best.
★★★★★ 5/5
TrustpilotMy friend and I were searching for an…
My friend and I were searching for an accommodation during September time as we urgently needed a place to stay but thankfully shannon from Chestertons company was of great assistance to us! She helped find a suitable place for us with exactly what we needed and in good time otherwise we would have been homeless travelling from France. An absolute super star who worked wonders and made the process so much easier! Our hero!!
Jaime · 11 November 2021
Agent replied · 23 October 2024
Thank you for sharing your positive experience Jaime! We are very pleased to hear this.
★★★★★ 5/5
TrustpilotAtifa has done a great job to ensure…
Atifa has done a great job to ensure all the tenants and us(the landlord) have received all documents in a clear and timely manner. Most impressed with the seamless process. A pleasure to work with them.Well done to Chestertons Team
Soni · 21 August 2024
Agent replied · 23 October 2024
Hi Soni, thank you for taking the time to write a great review. We are so glad Atifa done a great job to ensure all documents were received in a clear and timely manner. We appreciae the support and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
TrustpilotRenting my flat through Chestertons has…
Renting my flat through Chestertons has been very smooth and professional throughout. Marine Signoret who has been my point of contact has been very supportive and always provided / answered any questions I had quickly!
Mais · 8 November 2024
Agent replied · 6 February 2025
Hi Mais, thank you for sharing your feedback with us. We're delighted to read that Marine was on hand to assist with any questions you had. Wishing you all the best!
★★★★★ 5/5
TrustpilotHighly recommended
I recently had the pleasure of working with Chestertons during my search for a rental flat. I am extremely satisfied with their professionalism and customer service, and I am particularly grateful for Ollie Ennis agent whose expertise made the renting process very smooth.
Consumer · 28 June 2024
Agent replied · 23 October 2024
Good afternoon,Thank you for the great review and sharing your experience with Ollie.We are so glad you were satisfied with the teams professionalism and customer service.We appreciate the support and wish you all the best.Kind regardsChestertons
★★★★★ 5/5
TrustpilotGreat service by Shakil
I have recently moved to a new flat which is managed by Chestertons and I can say they are really helpful. They are always available for instant support whenever I face any issues. Special thanks to the property manager Shakil who is managing the property as he is always available for any support.
Kumar · 6 December 2023
Agent replied · 23 October 2024
Thank you for your review Kumar and congratulations on your new home! Should you need anything else, please do get in touch with Shakil and the team.
★★★★★ 5/5
TrustpilotDear wonderful Risida
Dear wonderful Risida, I cannot thank you enough for your kindness, professionalism, and continuous support. You have always handled everything with the utmost care and efficiency, making every step seamless and stress-free for me. Your dedication, patience, and exceptional service truly make a difference, and I sincerely appreciate all your efforts. I am deeply grateful to you, Ms. Risida!
Mahnaz · 27 February 2025
★★★★★ 5/5
TrustpilotZelda Carr is a welcome addition to the team
Zelda Carr has brought a welcome level of more professional service to the day to day management of my properties with Chestertons. Her pro active approach gives me confidence that things will just get done. This is good to see.
Ravinder · 17 August 2024
Agent replied · 23 October 2024
Hi Ravinder, thank you for taking the time to write a great review and sharing your experience with Zelda. We are so glad Zelda was pro active and was professional giving you confidence. We appreciate the support and should you need anything else, we will be happy to help.
★★★★★ 5/5
TrustpilotThank you to Heather and the team
Thank you to Heather and the team at Chestertons who made moving super easy and very grateful for her help and the great service.
Robin · 16 February 2022
Agent replied · 23 October 2024
Thank you for the 5 stars - so please to hear Heather was able to help make the move a little easier!
★★★★★ 5/5
TrustpilotMillie Brandon was exceptionss as l in…
Millie Brandon was exceptionss as l in her attention to detail, momentum, honesty and clarity. A wonderful and surprising collaboration.
Roo · 23 August 2022
Agent replied · 23 October 2024
Thank you for the five stars
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
