Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuper stars! ⭐️
It is the second house we rent via Chestertons, impeccable service and very professional. Katie would always make herself available, and she supported us at every stage of the rental process. They have the best portfolio, high quality properties and fantastic customer service.
Mayte · 7 April 2021
★★★★★ 5/5
GoogleWe have just completed the purchase of an apartment in W2.
From the moment we registered until legal completion, Chestertons could not have been more friendly, helpful and professional.
In particular, Ellie and Ian have been exceptional.
Thank you!PositiveResponsiveness, Professionalism
Rob · 23 October 2021
★★★★★ 5/5
TrustpilotVery efficient and friendly
Very efficient and friendly. Would definitely recommend to friends.
Katy · 18 August 2021
Agent replied · 22 October 2024
Thank you for your feedback.
★★★★★ 5/5
TrustpilotI recently signed one year tenancy…
I recently signed one year tenancy agreement with the help of Giorgio from SW Lettings. He was very helpful and patient during the period of visiting different locations. He informed me of the process and the steps needed to be taked.
Hossein · 5 August 2021
★★★★★ 5/5
TrustpilotVery good work
Very good work, everything as well done!
Hector · 11 November 2021
Agent replied · 22 October 2024
Thank you Hector!
★★★★★ 5/5
TrustpilotGreat professional service from start…
Great professional service from start to finish.
Jon · 11 November 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, we are so pleased to see that you had a five-star experience
★★★★★ 5/5
TrustpilotReally excellent service
Really excellent service. Very professional.
Fred · 19 February 2022
Agent replied · 22 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotExcellent Service
I am very happy with the service provided by Andrew & Camillo. I live abroad and I always feel fully informed about all matters relating to my property / tenant. I am confident that my property is in good hands.
Allana · 6 August 2021
★★★★★ 5/5
GoogleIain, Jules & Charlie provided a professional and dedicated service during a difficult time in the market, and furthermore are thoroughly nice people to deal with. They got good quality buyers through the door, and were tireless in their efforts in getting us through to exchange. Highly recommended.
Heather · 24 October 2018
★★★★★ 5/5
TrustpilotA Chestertons South West Lettings-Sean
Attentive, on time, communicative and always contactable
Mr · 23 August 2021
Agent replied · 22 October 2024
We really appreciate your feedback.Thank you
★★★★★ 5/5
GoogleIain and Adam did a fantastic job on the sale of our flat in Maida Hill. They kept the viewings coming in despite difficult circumstances and once an offer was accepted, the sale process was managed perfectly.PositiveResponsiveness, Professionalism
Joshua · 23 October 2021
★★★★★ 5/5
TrustpilotCustomer experience
Tamara price at Chestertons South West lettings.Tamara has a lovely person centred manner and went to great lengths to explain the details of the property and offer process. She was extremely helpful and handled a stressful process with calmness.
Aoife · 18 August 2021
★★★★★ 5/5
TrustpilotResponsive and conscientious estate…
Responsive and conscientious estate agent!
David · 30 November 2021
Agent replied · 22 October 2024
Thanks for the 5 star review!
★★★★★ 5/5
Trustpilot👍🏼
excellent service and very helpful
Mohamad · 22 November 2021
Agent replied · 22 October 2024
Thank you.
★★★★★ 5/5
TrustpilotChestertons South West Lettings
Chestertons South West Lettings - Melissa
Patsy · 18 August 2021
Agent replied · 22 October 2024
Thank you for sharing!
★★★★★ 5/5
GoogleIain did an excellent job selling our flat - made the process very straightforward, always responded quickly and made sure everything moved along & went to plan. Highly recommended.
Dominic · 23 October 2022
★★★★★ 4/5
Trustpilotgreat help from Jasmine
Great help from Jasmine, thanks!
Jag · 18 August 2021
Agent replied · 22 October 2024
Thank you for taking the time to post a review.If there is anything we can do to improve our service, please do let us know.Your local agent would be happy to discuss this with you.
★★★★★ 5/5
TrustpilotExcellent customer service and…
Excellent customer service and efficiency.
Nursel · 4 August 2021
Agent replied · 22 October 2024
We value your feedback.Thank you!
★★★★★ 5/5
TrustpilotChestertons SW Lettings in Battersea
We have used Chestertons SW Lettings to let our flat in Battersea for the past few years. The team have provided a great service and I would recommend them to anyone looking to rent in the area.
Will · 2 August 2021
★★★★★ 5/5
TrustpilotVery helpful throughout the process.
Quick and easy experience.
Gabe · 2 August 2021
Agent replied · 22 October 2024
Thank you for the positive review.
★★★★★ 5/5
GoogleHaving had some terrible experiences with estate agents, Chestertons was a breath of fresh air. Charlie found exactly what i was looking for and helped making the whole process of buying a flat seamless. Coupled with excellent local knowledge I would recommend them every time.
Alexander · 24 October 2017
★★★★★ 1/5
TrustpilotPoor service
Poor and unprofessional service
Hasban · 22 March 2021
Agent replied · 22 October 2024
We are sorry to see your review, thank you providing us with your email address and telephone number to investigate - unfortunately neither of those details match any of our records. Would you be happy to email social@chestertons.com with more information on what happened so we can investigate internally? Thank you
★★★★★ 5/5
GoogleReally pleased with the professional and friendly service I received from Catriona! She was super responsive and helped us during the entire process. I highly recommend the Notting Hill teamPositiveResponsiveness, Quality, Professionalism
Alexis · 23 October 2021
★★★★★ 5/5
TrustpilotChestertons Review
The staff in Chestertons are friendly and professional. Bradley helped us with the flat viewing and applications, he’s been very helpful, quick to respond and understands our requirements very well. Overall great experience.
Emma · 13 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.