5/5
GoogleWe have recently bought an apartment through Julian, and he was unfailingly polite, supportive and helpful throughout what turned out to be quite a long process. We would definitely use Chestertons again.
Trusted Agent profile · Kensington and Chelsea
Chestertons Notting Hill reviews in Kensington and Chelsea
★★★★★
2,474 reviews across 2 platforms
30 Ledbury Road, Notting Hill, W11 2AB, Kensington and Chelsea, W11 2AB
Chestertons's office in Kensington and Chelsea, at 30 Ledbury Road, is rated 4.5 out of 5 across 2,474 reviews on two platforms, including 172 Google reviews rated 4.8.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent and efficient
Excellent and efficient - we were delighted with the service provided by Chestertons and would definitely recommend and use them again.
5/5
GoogleGood communication and support from the Chesterton staff, especially from Zara who showed me the apartment and Sophie who guided me through the negotiation and contract set-up.
5/5
TrustpilotAmazing people there
Very nice and professional employees there. Always ready to help. I would use Chestertons to sell my property in the future as well.
5/5
TrustpilotKatie found the perfect apartment for…
Katie found the perfect apartment for me to rent, she negotiated a good price and the whole process was fast and efficient.
5/5
TrustpilotA great experience with Sean at…
A great experience with Sean at Chestertons in helping my apartment search. Highly recommended the proactive level of service throughout
4/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
‘Chestertons South West Lettings, Sebastian & Amy’Sebastian and Amy provided first class service for our rental earlier this year.
5/5
TrustpilotGiorgio from SW Lettings.
Our agent was Giorgio from SW Lettings.Nice agent and helpful.We were new in UK and Giorgio explained everything to us.
5/5
GoogleEllie White and Dorna Amirpour did a great job bringing in a tenant for my flat. It was fast and efficient and a good tenant has moved in GF
5/5
TrustpilotChestertons South West Lettings, Jasmine
Despite viewing was a pain during lockdown, Jasmine arranged it for me swiftly and was brilliant in communication.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the fantastic rating, Penny! We appreciate your support and are glad to know you had a positive experience with us. Your satisfaction means a lot, and we look forward to serving you again in the future!
5/5
GoogleJuliette Dartois
Agent replied · 16 April 2026
Thank you for the fantastic review, Elena! We're thrilled to hear you had a great experience with Juliette. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. Looking forward to assisting you again in the future!
5/5
TrustpilotChestertons South West Lettings - Cynthia
Great experience, very communicative, kept me up to date, everything went smoothly and all queries answered promptly.
5/5
TrustpilotChestertons South West Lettings - Melissa
Had a brilliant experience with Melissa, who was so helpful in finding us our perfect place!
5/5
GoogleHave recently been dealing with Iain and Julian. Great guys who are friendly & professional - they have gone above and beyond to provide excellent service.
5/5
TrustpilotTeam were very helpful and quick to…
Team were very helpful and quick to respond to our queries. Very smooth process overall.
5/5
GoogleWas shown round by Charlie who was very knowledgeable of the area and a pleasure to deal with. Excellent service, would highly recommend Chestertons!
5/5
TrustpilotJasmine birung
Jasmine birungi was very friendly X va efficient but shame about the account dpt
5/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
Excellent service from both Amy and Sebastian helping me to let my property.Strongly recommend.
5/5
TrustpilotFriendly, helpful and efficient
I can highly recommend the team at Chestertons. Communicated well throughout and were very efficient.
2/5
TrustpilotDisappointing
I had to deal with a negligent employee, took them a month to return my deposit at the end of tenancy.
5/5
GoogleExcellent estate agents who worked quickly to identify a property for me after struggling through multiple frustrations with other local agents. Highly recommend.
1/5
TrustpilotPoor communication and now taking over…
Poor communication and now taking over a month to get our deposit back... I wish we went with another agent.
5/5
GoogleThe Chesterton's team were very friendly, helpful and efficient. I would 100% recommend them and I hope to work with them again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
