Trusted Agent profile · Kensington and Chelsea

Chestertons Notting Hill reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

2,488 reviews across 2 platforms

30 Ledbury Road, Notting Hill, W11 2AB, Kensington and Chelsea, W11 2AB

Part of Chestertons, see every office.

Chestertons's office in Kensington and Chelsea, at 30 Ledbury Road, is rated 4.5 out of 5 across 2,488 reviews on two platforms, including 187 Google reviews rated 4.7.

Google logo

4.7 / 5

187

Reviews on Google

This office

Trustpilot logo

2,301

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Google

Really pleased with the professional and friendly service I received from Iain and his team when selling our family home. There were challenges along the way but Iain and the team were superb in sorting them out in a patient and systematic manner. Well done. I highly recommend them.

C · 23 October 2020

5/5

Trustpilot

Efficient and professional

Chestertons have been my managing agents for several years. They have always been efficient and professional. I feel that I have complete peace of mind.

Filippa · 4 September 2024

Agent replied · 22 October 2024

Hi Filippa, thank you for taking the time to write a great review. We really appreciate the support and wish you all the best.

5/5

Trustpilot

Chestertons experience was great

Chestertons experience was great. Seamless and very helpful team comprising of Abbi, Rosie and Olympia. Couldn’t be more pleased with the choice of properties visited and the process securing a new home!

Mai · 1 May 2024

Agent replied · 22 October 2024

Hi Mai, thank you for taking the time to share your experience with us. We're delighted to hear that you visited a number of great properties and found the perfect one. We'll make sure to pass your thanks on to Abbi, Rosie and Olympia. Best wishes!

5/5

Trustpilot

Chestertons South West Lettings - Sean

Great moving experience with Sean from the chestertons team. He was always on call to help us with any queries or questions we had regarding the property and the move. He even helped us gain access to the property short notice prior to moving so we could measure up for furniture.Thanks for all your help finding our new home.Steve and Gemma

Steve · 26 August 2021

Agent replied · 22 October 2024

Your comments have been passed on to Sean and the team, who are very please to read your glowing feedback.All the best in your new home.

5/5

Trustpilot

Mark Kardos

I have been dealing with Mark Kardos for a number of years during the management of our flat in Tachbrook Street. Mark has always provided prompt and relevant advice and has access to a number of contractors who have proved relaible.

Colin · 12 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us a review Colin. We've shared your kind words with Mark.

5/5

Trustpilot

Millie Brandon was superb

Millie Brandon was superb, very helpful.

George · 21 August 2022

Agent replied · 22 October 2024

Thank you!

5/5

Trustpilot

Matthew from SW Lettings

Matthew has been very helpful with organising our new flat.

Luke · 7 February 2022

Agent replied · 22 October 2024

Thanks for sharing!

5/5

Trustpilot

Excellent service

Excellent service, particularly Charlie who is a wonderful negotiator. Wouldn’t hesitate to recommend.

Caroline · 5 August 2021

Agent replied · 22 October 2024

A positive customer experience is extremely important to us, so it is wonderful to be able to share such positive feedback with Charlie and the team.Thank you.

5/5

Trustpilot

RENEWAL OF TENANCY

RENEWAL OF TENANCY. Tamara dealt with the renewal of our Tenancy in a most efficient and professional manner. She kept us informed and we valued her assistance and recommendations.VERONA WEBBER

Verona · 31 May 2024

Agent replied · 22 October 2024

Hi Verona,Thank you for writing a lovely review and sharing your experience with Tamara. We are glad she was professional and kept you informed.We appreciate your support.Best WishesChestertons

5/5

Trustpilot

Excellent experience renting through…

Excellent experience renting through Chestertons! My partner and I recently were accepted to rent an amazing flat near Battersea Park - our Chestertons agent Issie Klein made the process really easy, was very knowledgable and always on hand to answer any questions. Would definitely recommend!

Veronica · 31 July 2021

5/5

Trustpilot

Great service

We have had great service from Chestertons letting team for years , most recently from Shakil who has been very helpful and responsive . I wouldn’t hesitate to recommend

JT · 14 June 2024

Agent replied · 22 October 2024

Hi JT, thanks for your positive feedback and working alongside us for a number of years! Should you need anything else, please do reach out and we'll be happy to help.

5/5

Trustpilot

Bobby was very efficient and…

Bobby was very efficient and professional.Haloed from beginning till the end.

Nicolò · 9 November 2021

Agent replied · 22 October 2024

Thank you for the five star review

5/5

Google

Iain Begg and his team at the Notting Hill Branch of Chestertons are nothing short of exceptional. They are always such a joy to deal with and go to every length possible to achieve a smooth sale. Hugely respected by clients and by the profession.PositiveResponsiveness, Quality, Professionalism, Value

James · 23 October 2020

5/5

Trustpilot

Conor showed us around a few places and…

Conor showed us around a few places and was great to talk to, knew what we were looking for by the end. Thanks again!

Orin · 29 August 2024

Agent replied · 22 October 2024

Hi Orin, we really appreciate you taking the time to leave a review for Conor. Please feel free to reach out again if you need any help. Best wishes!

5/5

Trustpilot

Chestertons letting

I've had a great experience with the Chestertons letting dept recently - where they did a really good job, helping ensure the change over between two sets of tenants went as smoothly as possible. Particular praise to Sarah Norton, who was always on hand when needed.

Jamie · 28 April 2023

Agent replied · 22 October 2024

Hi Jamie,We're so glad to hear about your recent positive experience with Chestertons and Sarah! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.

5/5

Trustpilot

A very positive experience

I’ve had a great experience with this letting agency from the initial viewing and getting my offer accepted via Mitch to the move-in coordination with Suzan. Thanks for your help!

Alice · 15 May 2024

Agent replied · 22 October 2024

Dear Alice,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.

5/5

Trustpilot

Stav has been super helpful from start…

Stav has been super helpful from start to finish!

Will · 9 February 2022

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Great service from Chestertons SW Lettings

I've been using Chestertons SW Lettings for the past 10 years to rent my flat. The latest tenant changeover went smoothly, and Gary was really helpful in ensuring that everything went to plan. He is always quick to respond to queries, and very knowledgeable.

Nikki · 8 August 2021

5/5

Trustpilot

Glad found a ideal place before the new…

Glad found a ideal place before the new school start it! Appricate Tamara Price at Chestertons South West letting team who did really helps.No matter what the question is, she will try her best to find the answer in the first time. It is the most trustworthy estate agent I have ever seen.

Jocelyn · 15 August 2022

Agent replied · 22 October 2024

We are so pleased to hear! Thank you for sharing!

5/5

Trustpilot

Thee amazing service in South Ken

I found the team at Chestertons in South Ken to be very efficient, friendly and genuinely nice to deal with. The manager Cory McNally was super helpful in resolving a number of queries I had regarding the tenancy agreement and I would highly recommend using this company. Thanks so much guys. You have been excellent!

Ashi · 12 May 2022

Agent replied · 22 October 2024

Thank you for the great review of Cory and the South Ken team!

1/5

Trustpilot

They’ll take your deposit and not return it

Awful company - took my deposit to reserve a flat and wouldn’t return it. Don’t trust them at all. In the process of claiming through courts.

Aneel · 21 July 2024

Agent replied · 22 October 2024

Hi Aneel, we're sorry to see you have left this review. In order for us to look into this to understand the situation, we have sent you a request via Trustpilot for further details. If you could complete this at your earliest convenience, we will investigate further.

5/5

Trustpilot

Great experience

I'm so grateful to Chestertons and in particular to Alhad. It's such a daunting experience to rent a new home especially when big changes are afoot, and to experience the authenticity and understanding that my partner and I experienced from Alhad, made this part of our journey calm, considered and valued.

Jordan · 21 October 2022

Agent replied · 22 October 2024

We are delighted to hear how pleased you are with Alhad's assistance, thanks so much for taking the time to provide this feedback. We hope you and your partner are very happy in your new home!

5/5

Trustpilot

Thank you Bobby

Thank you Bobby Rented my property with in a week.

Mr · 9 November 2021

Agent replied · 22 October 2024

Thank you for taking the time to review your experience

5/5

Google

I have worked with Iain and his team on many transactions over the years and have always found them to be extremely efficient, diligent and professional. They make a true difference to the progression of any transaction and are always extremely helpful and go above and beyond for all involved.

Sarah · 24 October 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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