Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was helped by Stav Nicola
I was helped by Stav Nicola, a very professional and patient agent. Highly recommend him.
Emmy · 10 November 2021
Agent replied · 22 October 2024
Thank you for the five-star review, wonderful to hear you had such a great experience with Stav.
★★★★★ 5/5
GoogleWe were fortunate enough to deal with Julia during our search for a new home. Julia was able to quickly understand our needs, and match these perfectly with one of the properties in the Chestertons portfolio.
Thank you for all your assistant in finding our new home and making the move as easy as possible!
Deon · 24 October 2019
★★★★★ 5/5
TrustpilotKacey Naish - Chesterons
We had a great experience with Kacey, who was always available to help with our issues. She is friendly, helpful, and a valuable asset to the Chestertons real estate team.
Ross · 1 August 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, we've passed on your lovely words to Kacey and the team
★★★★★ 5/5
TrustpilotSt. John’s wood
Charlotte and her entire St. John’s wood team was fantastic - professional , accessible and courteous throughout
Uludapatha · 22 January 2026
★★★★★ 5/5
TrustpilotBrad was brilliant and helpful and went…
Brad was brilliant and helpful and went out of his way to assist-highly recommend him.
Anthony · 29 October 2021
Agent replied · 22 October 2024
Thank you for the postive feedback Anthony. It is much appreciated.
★★★★★ 5/5
TrustpilotHighly recommend
Subject: Re: Chestertons - Trust Pilot I would like to recommend K.B. who was exceptionally efficient and a delightful personality. She found what we needed in 24 hours, a property that you’d just received instructions for. She has the knack of giving helpful observations without doing the hard sell which can overwhelm the would be client! She is an enormous asset to Chestertons. Many thanks.
Amanda · 17 June 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review Amanda! So glad to hear your experience was five star!
★★★★★ 5/5
TrustpilotGood stuff
Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.
Hugh · 28 February 2024
Agent replied · 10 February 2025
Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.
★★★★★ 5/5
TrustpilotTamara Price at South West lettings was…
Tamara Price at South West lettings was great for us - we were unsure on the flat due to thinking it was on a busy road but she convinced us to see it. We are now here and love it! We were also first time renters and she was very helpful in explaining everything we needed to know and so which was super helpful.
Jordie · 19 August 2021
Agent replied · 22 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotFantastic experience working with Bradley George
Working with Brad gave us the most important thing we could ask for when selling our property, piece of mind and confidence. He went the extra mile communicating clearly and regularly to ensure we were kept up to date throughout the entire process.Professional, friendly and knowledgeable, having Brad in our corner made all the difference.
Sarah · 8 November 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave this review Sarah, we're so happy to hear Brad went the extra mile in helping you sell your property! Wishing you all the best for the future!
★★★★★ 5/5
TrustpilotExcellent service.
Excellent and timely help from property manager, Xiaoyi Fan, during my recent move. I really appreciate it. Julian Skinner
Julian · 13 January 2025
Agent replied · 7 February 2025
Hi Julian, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotI found Roland and his team thorough…
I found Roland and his team thorough and professional and a pleasure with whom to deal.
MR · 12 August 2021
Agent replied · 22 October 2024
Thank you so much for taking the time to leave such a lovely review
★★★★★ 5/5
TrustpilotAn excellent service selling my flat
An excellent service selling my flat . Two highly professional , sensible and focussed individuals , Jonathan and Jon who set the right price , presented the property very well and were tenacious and helpful right to the end to see the transaction through .
Stuart · 15 September 2023
Agent replied · 22 October 2024
Hi Stuart, congratulations on the sale of your flat! We're delighted to hear Jonathan and Jon were on hand to help throughout the process. Should you need any help in the future, we're here to help. Best wishes!
★★★★★ 5/5
TrustpilotRod went the extra mile in enabling the…
Rod went the extra mile in enabling the sale of my flat in a tight timeframe
Business · 27 July 2021
Agent replied · 22 October 2024
Thank you for the five star review
★★★★★ 5/5
TrustpilotFinding Tenants
Finding new tenants for my property was the task I set Chestertons and they did an excellent job. Josh Burfitt brought the negotiations to a conclusion along with the team and Gary Noone. They kept me in the picture all the time and carried out the process very satisfactorily. Highly recommended.
Jon · 16 March 2023
Agent replied · 22 October 2024
Hi Jon,Thank you for taking the time to leave this review. It's fantastic to hear how our team were able to provide an efficient service!
★★★★★ 5/5
TrustpilotOutstanding property manager, Sarah is a real gem
We recently moved house to a new property which is managed by Chestertons, and our property manager is Sarah Doyle.
Peter · 20 December 2025
★★★★★ 5/5
TrustpilotExcellent process from Cormac
Excellent purchase process led by Cormac in the Battersea office, always very punctual with communications and was very appreciative of the timeframes needed, very smooth purchase in the end, thank you!
Chris · 2 July 2024
Agent replied · 22 October 2024
Hi Chris, thank you for taking the time to leave a review for Cormac. We're thrilled to hear that the purchase process went smoothly. Wishing you all the best!
★★★★★ 1/5
GoogleI formerly gave this branch of Chesterton's 5 stars, but recently I've had the worst possible experience with their sales team. So I feel that a 1 star is justified because if this situation. They were lackluster and extremely bad at communication. When I tried to address the problem, nothing improved, if anything their performance became worse. I would never use their sales team for anything. It's chaulk and cheese compared to their lettings department.
Amir · 23 October 2023
★★★★★ 5/5
TrustpilotGreat
Tamara has been so helpful and quick at getting back to us throughout the process!
Josie · 14 September 2021
Agent replied · 22 October 2024
Thank you for leaving such a great review for Tamara!
★★★★★ 5/5
TrustpilotViewing with Oliver
Had an amazing viewing with a gentlemen called Oliver, where he was very insightful and answered all the questions with detail that I had about the property. Thank you so much!
Marvelbase · 28 June 2024
Agent replied · 22 October 2024
Good afternoon,Thank you for taking the time to write great review and sharing your experience with Oliver. We are so glad he answered all your questions.We appreciate your support and should you require any further assistance, we will be happy to help.Best WishesChestertons
★★★★★ 5/5
TrustpilotWe have been using JP Homes since 2012…
We have been using JP Homes since 2012 to rent out a flat. The service we received has always been great and most importantly they have always found reliable tenants quickly. Suzan and Marcus have been great this time round. Thank you!
Richard · 14 November 2023
Agent replied · 7 February 2025
Dear Richard,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Thank you for your continued support. Wishing you all the best for the future.
★★★★★ 5/5
GoogleExcellent and attentive service throughout our purchase from Richard, Iain and his team. Patient, helpful and with great recommendations and tips to cover off things that we hadn't considered or known about. Overall the whole process was smooth, quick and from our point of view stress-free. Highly recommended, professional and friendly group of people.
Ben · 24 October 2019
★★★★★ 5/5
TrustpilotMy experience with Chestertons has been…
My experience with Chestertons has been great so far. Katherine Ma has been really helpful and effective helped me getting an ideal apartment for a great price. Very good!
Fl · 1 August 2024
Agent replied · 22 October 2024
Thank you for the 5 star review!
★★★★★ 5/5
TrustpilotOur experience with Sebastian Walters…
Our experience with Sebastian Walters was great he was so helpful and ambitious with us
Linda · 4 September 2021
Agent replied · 22 October 2024
Thank you for the five star review!
★★★★★ 5/5
TrustpilotGreat job
Thanks to Tom Hewitt @ChestertonsSouthKen for all the help, great job.
Miguel · 15 April 2022
Agent replied · 22 October 2024
Thank you for the 5 stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.