Trusted Agent profile · Kensington and Chelsea
★★★★★
2,488 reviews across 2 platforms
30 Ledbury Road, Notting Hill, W11 2AB, Kensington and Chelsea, W11 2AB
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 30 Ledbury Road, is rated 4.5 out of 5 across 2,488 reviews on two platforms, including 187 Google reviews rated 4.7.
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Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleWe sold our flat through Chesterton’s and Iain Begg was excellent throughout. He gave sound advice on pricing, was proactive in providing updates on viewings, and always responsive. The negotiations became complicated at certain points and he was very good at staying calm, looking for solutions and handling the other party. I’d heartily recommend him.PositiveResponsiveness, Professionalism
5/5
GoogleI had the pleasure to work with Sophie while finding a new home in Notting Hill. She worked so incredibly hard to help me find exactly what I was looking for, communicated with me in a prompt and professional manner and always greeted me with a warm, welcoming smile. I couldn’t have done it without her! Thank you Sophie!
5/5
TrustpilotHelpful and genuine advice from Ayse…
Helpful and genuine advice from Ayse Saunders from Chestertons tenancy renewals; communicative, professional service and working in my best interests.Many thanks!
Hi Ethan, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotMs Zosia Gray has been very helpful
Ms Zosia Gray has been very helpful, a real star !
Dear Alex,Thank you for your 5* review of the service you received from our James Pendleton team. We wish you all the best for the future.
5/5
TrustpilotAlways a pleasure working with Conor
I have been working with Conor for a while now and it is always a pleasure. He is super helpful and knows how to work in the best interests of all parties.
Hi Lauren, it's great to hear that you've had such a positive experience. Please feel free to let us know if you need anything else.
5/5
TrustpilotProfessional assistance
Thanks for the assistance in dealing with a non paying tenant. I am grateful to Kacey Naish for the efforts she made trying to solve this difficult situation. I would recommend Chestertons to anybody.Alessandro
Hi Alessandro, thank you for taking the time to write a great review. We are glad Kacey as able to help with the difficult situation. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotVery effective and good to work with
We sold our flat, which had been rented for the past 20 years, using a low-key marketing approach in a difficult market - achieved a relatively quick sale.John and Pavol worked well with my tenant, the buyer and our Solicitor.An efficient and effective partner. We would recommend Chestertons.
Thank you very much for the recommendation Mr Sears
5/5
TrustpilotMarine helped me a lot during the…
Marine helped me a lot during the rental process when I was outside of the UK, she replied quickly and tried her best to solve all my problems, thanks a lot!
Hi Yiqing, thank you for leaving positive feedback and sharing your experience with Marine. We appreciate the kind words and wish you all the best.
1/5
TrustpilotWorst Experience with Ms. Preya Nair
I'm disappointed with Ms. Preya Nair's service at Chesterton, marked by a persistent pattern of neglect and unresolved issues. Attempts to communicate have been met with silence, leaving me without updates. I hope this review prompts improvement in Chesterton's commitment to quality service.
Hi Kristina, we're really sorry to see you have left this review. After looking into this further, we are aware that Mark from our Property Management team has reached out to discuss further and an update on your maintenance issues has been provided. We understand that the concerns you had with the noise of an internal pump have now been resolved. Should you need anything else, please do not hesitate to speak with Mark.
5/5
TrustpilotFound a really nice flat
Matthew was very helpful throughout and we hunted our flat overseas. Everything was done smoothly and we are very happy.
Thank you for the glowing review, your kind words have been shared with Matthew
5/5
TrustpilotChestertons South West Lettings - Sebastian
Sebastian is knowledgeable, efficient and certainly knows his market. He is courteous and has a nice manner about him.
Hi Harriet. Thank you for taking the time to share your feedback.
5/5
TrustpilotGenerally very happy with the services
I’ve used Chesterton for years to let out my property and always happy with the services. In particular, I am very impressed with Xiaoyi. She is always been very responsible in dealing with queries raised by tenants and/or me. I would be gladly recommend her to others.
Hi DB, thank you for your kinds words for Xiaoyi and choosing Chestertons as your preferred agent. If you need anything further, please let us know. Best wishes!
5/5
TrustpilotDedication and efficiency
Aaniya and Marianna have been excellent property managers for one of our service users for years. They consistently respond swiftly to all repair issues and go above and beyond to ensure the repairs are completed. They are relentless in their efforts until the job is done and always keep us informed at every step of the process. Their dedication and efficiency are truly commendable.
5/5
TrustpilotWe felt in very good hands throughout…
We felt in very good hands throughout the renting process and beyond. Our manager Joyce Paul has always been quick to response to any questions and to manage matters in a swift and very kind way.
Hi Jo,Thank you for taking the time to write a great review. We are so glad Joyce has always been so quick to respond and manages matters in a swift way.Thank you for the support and best wishesChestertons
5/5
TrustpilotI had a great experience with…
I had a great experience with Chestertons, especially with Dawn Cunningham she was incredible. From the moment I found the property that I liked, the process was extremely smooth and way quicker than I could have hoped for! She kept me updated every step of the way and I’m super grateful for all her help in finding me my new place!
Thank you for sharing! We are so pleased to hear.
5/5
GoogleChestertons helped me buy my flat and they were absolutely amazing and professional across all the steps. Special credit to Adam who extremely supportive and guided me through the entire process. Adam went above and beyond his normal job just to ensure the entire process is extremely smooth. Thanks Adam
5/5
TrustpilotVery recommended
Renting a property in the UK can be a complicated process. Our property manager Mark Kardos, from Chestertons, was attentive and helpful every step of the way, allowing us to have a pleasant and seamless experience with our property during the year we lived there. Thank you!
This is so great to hear, thank you for sharing your experience.
5/5
TrustpilotAgent Experience - Andrew
My experience with Chesterton’s was a 5-star due to the attentive hard work of our agent Andrew Zographos. He helped meet every element of our search and not only dedicated to show us properties when available but should we needed a last minute change of viewing he was ever so understanding in helping us out of hours! Couldn’t recommend a more helpful agent!
Thank you for your review Eleni! We are so pleased to hear this.
5/5
GoogleI can’t thank Chestertons and specifically Nathanial Hickey enough for helping me find my home! They were incredibly helpful, supportive and communicative and the best experience I have ever had with a house move/purchase. They made what can often be a stressful experience really enjoyable and guided me through each step. Can’t recommend enough.
5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa was most helpful when we were signing up to our tenancy and collecting the keys.
We are so pleased to hear!
5/5
TrustpilotAkikur has been one of the best agent…
Akikur has been one of the best agent I’ve met.Smart, professional and always helpful!
Thank you for the wonderful review
5/5
TrustpilotAndrew Zographos
As we are new and inexperienced in the UK real estate market, it was great to have Andrew Zographos guiding us and advising us about everything we should know. His professionalism and tenacity has been truly appreciated throughout the process. Very effectively surfaced a high class tenant for us and we are confident that he will continue to offer us his excellent service.
Thank you for sharing your experience at Chestertons with us. We are so pleased to hear this!
5/5
TrustpilotWe rented an apartment with the advice of Juliette Dertois …
We rented an apartment in Pincton Place with the advice of Juliette Dartois. Juliette's professionalism, communication, disposition and kindness were impeccable at all times. Thank you very much for your work.
Hi Rocio, thank you for the great review and sharing your experience with Juliette. We are so glad she was professional and communicated well. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotMade relocation easy and fast
They made my transition pretty easy and handled everything on my behalf. They also provided all the documentation necessary to complete my move. I literally focused on work the entire time whiles they ensured I had everything in place for my move day. In short they are the best.
Dear David,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Our team are over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
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