Trusted Agent profile · Kensington and Chelsea
★★★★★
1,910 reviews across 2 platforms
116 Kensington High Street, Kensington, London, W8 7RW, Kensington and Chelsea, W8 7RW
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 1,910 reviews on two platforms, including 180 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chestertons New Homes UK hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotSuzan responded swiftly to all of our…
Suzan responded swiftly to all of our queries during our move-in process and was always happy to help
Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
5/5
TrustpilotExcellent service
Excellent service providing a much needed hand to hold as first time landlords. The team were incredibly responsive - Suzan and Elliot did a great job at coordinating.
Dear Ed,Your feedback is very much appreciated, thank you, Elliot and Suzan will be thrilled.We know that becoming a landlord for the first time comes with a lot of information and here at James Pendleton we take pride in our levels of customer service and property knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We look forward to working with you in the future.
5/5
TrustpilotPreya Nair
Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.
Thank you very much for the review Mr Amato, have a lovely weekend!
5/5
TrustpilotI did a viewing with Ally Carberry in…
I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Thank you for the 5 stars!
5/5
TrustpilotVery professional
Very professional. 10/10.
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
1/5
TrustpilotThe service from Margaret Pritchard of…
The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.
5/5
TrustpilotAmazing service from Kerri-Anne and…
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
Thank you very much for sharing your review!
5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Thank you so much for your feedback Miguel, we're happy to have helped!
5/5
TrustpilotVery good experience
So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.
5/5
GoogleI had the pleasure of looking for an apartment with Agent Sylvia Jones. She's wonderful! Very professional and helpful. I was looking for apartment for 3 weeks with many agents from different agencies and she was the only one who really did everything to help us to find our perfect place. I think Chestertons can be proud to have such an amazing person in their team!
5/5
TrustpilotSuzan and Mitchell have made the move…
Suzan and Mitchell have made the move very smooth and stress free. Thank you!
Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotVery good service from beginning to…
Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson
Thank you for taking the time to leave Molly such a wonderful review
5/5
GoogleWill was incredibly helpful and very professional throughout the whole rental process. He provided valuable advice and was always available to answer any questions that came to light.
5/5
TrustpilotGreat Experience
I had a great experience with Lily Rudd leasing a flat in Chelsea recently. She was very responsive and professional to deal with.
Hi Andrew,Thank you for taking the time to leave this review. It's great to hear how Lily was able to offer such great service!
5/5
TrustpilotGreat customer service
Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!
Thank you for sharing!
5/5
TrustpilotReliable agent and good service.
Hi Liyan, thank you for your feedback and wish you all the best for the future!
5/5
TrustpilotPreya has done a great job with my…
Preya has done a great job with my property. Always professional and helpful.
Thanks for your review Alan, we'll make sure to pass this on to Preya!
5/5
TrustpilotGreat service!
Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)
Thank you for taking the time to leave such a great review!
5/5
TrustpilotThe entire Chestertons team was really…
The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.
Thank you for sharing your experience Abbas!
5/5
TrustpilotAmirah Elmahdy did a great job on the…
Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process
We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.
4/5
TrustpilotGood quality tenant…
Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.
Thank you for sharing!
5/5
TrustpilotExcellent service in finding new tenant.
The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.
Thank you for sharing your experience with Chestertons!
5/5
TrustpilotWes Mohamed best agent
Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.
Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!
5/5
TrustpilotContract renewal
Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons New Homes UK hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
