Trusted Agent profile · Kensington and Chelsea

Chestertons New Homes UK reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

1,910 reviews across 2 platforms

116 Kensington High Street, Kensington, London, W8 7RW, Kensington and Chelsea, W8 7RW

Part of Chestertons, see every office.

Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 1,910 reviews on two platforms, including 180 Google reviews rated 4.7.

Google logo

4.7 / 5

180

Reviews on Google

This office

Trustpilot logo

1,730

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Niema Latif

I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.

Susan · 27 September 2022

Agent replied · 6 February 2025

Thank you very much for the review

5/5

Trustpilot

Norma had been very helpful and…

Norma had been very helpful and efficient. Service experience was very good.

Amanda · 28 September 2023

Agent replied · 6 February 2025

Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!

5/5

Google

Irina Obolevica has been great to work with, she knows the Kensington market extremely well and helped us find the right property very quickly.

Ralph · 26 October 2018

5/5

Trustpilot

Excellent service

Excellent service, I have been renting through them for over 2 years in Fulham.

Elisabetta · 26 July 2023

Agent replied · 6 February 2025

Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!

5/5

Trustpilot

Very efficient renewal of tenancy

Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!

Jemnelson · 17 February 2025

5/5

Trustpilot

Excellent

Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.

Scott · 15 August 2022

Agent replied · 6 February 2025

Thank you for your review Scott!

1/5

Trustpilot

Very bad experience to rent a flat at…

Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!

Leung · 28 March 2022

Agent replied · 6 February 2025

Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

5/5

Trustpilot

Shakil Khan

Shakil KhanGood communication skills and quick response to your questions.

Negar · 26 October 2023

Agent replied · 6 February 2025

Thank you for your review Negar, Shakil will be delighted to see this!

5/5

Trustpilot

Great service

They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.

Kwetu · 5 May 2022

Agent replied · 6 February 2025

Thank you Kwetu for sharing your experience!

5/5

Trustpilot

Great service

I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.

J · 21 February 2022

Agent replied · 6 February 2025

Thank you for sharing your experience!

5/5

Trustpilot

A Entirely Professional Experience

From start of tenancy to end: a thoroughly decent experience.

Floyd · 11 October 2023

Agent replied · 6 February 2025

This is amazing to hear Floyd, thank you for sharing this with us! Please feel free to get in touch in the future if you need assistance. Best wishes!

5/5

Trustpilot

I recently spoke with Nishaad Ali at…

I recently spoke with Nishaad Ali at Chestertons, although I ended up purchasing a property in the end his service was superb , I would highly recommended.

Medhavi · 15 February 2022

Agent replied · 6 February 2025

Thank you for sharing your experience!

5/5

Trustpilot

Niema Latif & the team have been…

Niema Latif & the team have been efficient in renewing our lease. Good job!

Brendan · 18 February 2025

5/5

Trustpilot

It was a real pleasure dealing with…

It was a real pleasure dealing with Akikur. He is very professional and efficient and I would definitely recommend him for all your rental needs!

Claudine · 11 May 2022

Agent replied · 6 February 2025

Thank you for taking the time to leave such a great review!

5/5

Trustpilot

The quick response time and…

The quick response time and resourcefulness of the agent, Tamara Price.

Abdallah · 1 September 2023

Agent replied · 6 February 2025

Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!

5/5

Trustpilot

Mark has always been reactive and is…

Mark has always been reactive and is very reliable.

Marianie · 16 October 2023

Agent replied · 6 February 2025

That's great to hear Marianie! Please do reach out to us in the future if you need anything. Best wishes!

5/5

Trustpilot

Tenants very nice people

Tenants very nice people. All lettings negotiations and letting's agreement were completed satisfactorily.

Marco · 2 July 2023

Agent replied · 6 February 2025

Thank you for the 5 star review :). Best wishes

5/5

Google

Amazing and seamless process to rent a flat. I would highly recommend it. The team is so attentive and willing to help you at any time! My agent was Waad and she was INCREDIBLE. 10/10!

Eugenia · 27 February 2024

5/5

Trustpilot

Had a great time dealing with Stav…

Had a great time dealing with Stav from. Chestertons who was helpful and friendly the whole way through us finding a property to rent. A pleasure.

Luke · 9 February 2022

Agent replied · 6 February 2025

Thank you for the five star review

5/5

Trustpilot

GREAT SERVICE

5 STAR service from Bradley at Chestertons HampsteadHe made the whole experience of renting straightforward and helped to sort out any issues which cropped up.

David · 11 March 2022

Agent replied · 6 February 2025

Thank you for your review David!

5/5

Trustpilot

Very accessible and responsive team in…

Very accessible and responsive team in Kew.

Tolga · 8 November 2023

Agent replied · 6 February 2025

This is amazing to hear, thanks Tolga!

5/5

Google

I was assisted by Waad Baayou from chesterton. She was very helpful throughout. All the process of renting was very very smooth.The house itself was beautiful and clean. I highly recommend them for renting.

Kinza · 27 February 2024

5/5

Trustpilot

Quick rental

Stephen O'Connell rented my property quickly and has always been very helpful.

Alison · 1 July 2023

Agent replied · 6 February 2025

Thank you for the great review. Best wishes

5/5

Trustpilot

I had a great agent Lauren Christy who helped…

I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search

Mara · 26 September 2022

Agent replied · 6 February 2025

Thank you for sharing!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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