Trusted Agent profile · Kensington and Chelsea

Chestertons New Homes UK reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

1,909 reviews across 2 platforms

116 Kensington High Street, Kensington, London, W8 7RW, Kensington and Chelsea, W8 7RW

Part of Chestertons, see every office.

Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 1,909 reviews on two platforms, including 180 Google reviews rated 4.7.

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4.7 / 5

180

Reviews on Google

This office

Trustpilot logo

1,729

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

4/5

Trustpilot

Tamara has worked hard to achieve great…

Tamara has worked hard to achieve great results. Thankyou.

MR · 24 June 2024

Agent replied · 6 February 2025

Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!

4/5

Google

The property rental team was excellent, highly recommended. Both Ellie White and Irina Obolevica were excellent, very helpful and professional. I felt confident on their abilities and they delivered.

Basel · 25 October 2020

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 6 February 2025

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 6 February 2025

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 6 February 2025

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 9 February 2025

Thank you for sharing!

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 6 February 2025

Thank you for sharing!

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 6 February 2025

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

5/5

Trustpilot

The best agent ever

The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!

Yuki · 29 April 2022

Agent replied · 6 February 2025

We hope you are very happy in your new home

5/5

Trustpilot

Chestertons's e-signature application…

Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.

Hanxin · 10 March 2025

5/5

Google

The Chesterton's lettings department did a great job at renting out my flat, two years in a row. Highly recommended. Update: Irina just rented it out for the 3rd time

Amir · 4 December 2024

5/5

Trustpilot

Excellent service from Tamara Price

Excellent service from Tamara Price. Tenacious and professional.

Colin · 26 June 2024

Agent replied · 6 February 2025

Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!

5/5

Trustpilot

Rate letting with Chesterton

The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.

Mimi · 4 March 2022

Agent replied · 6 February 2025

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Rented a an apartment a few years back…

Rented a an apartment a few years back with Nishaad, he was definitely the most helpful. Nishaad did his best to secure the best place for my friends and I, and made the procedure run very smoothly.

Aya · 28 February 2022

Agent replied · 6 February 2025

Thank you for sharing Aya!

5/5

Trustpilot

Delphine was great

Delphine helped us find a flat, and she was great! So helpful, communicative, and patient. I really appreciated how hard she worked to get us the flat we wanted the most.

Assel · 15 November 2022

Agent replied · 6 February 2025

We're so happy to hear Delphine helped you secure your dream apartment! Wishing you all the health and happiness in your new home.

5/5

Trustpilot

Professional, compassionate and helpful!

Professional, compassionate and helpful! Emma, and the team, have gone above and beyond to help me in a complex situation. Moving can very stressful, so having good agents makes a world of difference! Thanks again 😊

Aden · 11 April 2022

Agent replied · 6 February 2025

Thank you for the wonderful review, we are so pleased that Emma managed to take some of the stress out of the move!

5/5

Google

My personal experience was with Catherine, from the sales team who was very professional and available at all times when needed. I would definitely advise to seek her assistance if you are looking for the best.

Ismael · 25 August 2024

5/5

Trustpilot

Extremely pleased with Roni

Extremely pleased with Roni and her efforts for helping me find a flat in the location I intended to. She ensured all of my needs were met and really cared about what I was looking for.

Customer · 30 March 2022

Agent replied · 6 February 2025

Thank you for your review! We are so pleased to hear this.

5/5

Trustpilot

I had a wonderful experience with

I had a wonderful experience with Akikur Rahman he was so helpful with the whole process of renting my property from the start to finish. Very responsive and knew the market inside out. Highly recommend!

Sophie · 12 May 2022

Agent replied · 6 February 2025

Thank you for the 5 stars

1/5

Trustpilot

The agent force an cancellation on us…

The agent force an cancellation on us even the agent was at fault.

Bo · 8 March 2024

Agent replied · 6 February 2025

Hi Bo, we're sorry to see you have left this review. In order for us to look into this further, we have sent you a request via Trustpilot for more details. Please do complete this at your earliest convenience.

5/5

Trustpilot

Angelina Malinina did a good job of…

Angelina Malinina did a good job of fixing the issues we had with the flat we are letting.

MAJ · 20 November 2023

Agent replied · 6 February 2025

Thank you for taking the time to leave a review for Angelina. We're delighted to hear she assisted you with your property. Should you need anything else, please let us know!

5/5

Google

Irina has been most helpful in my search of a flat, as I was only visiting for two days. Through her dedication, I managed to find exactly what I was looking for.

Yerly · 26 October 2018

5/5

Google

Irina took us through the steps of our new rental property with a lot of care and a very professional approach fully understanding our needs. She is worm and friendly keeping with in her professional boundaries, dedicated and at hand to make sure all our questions where answered right away. It was a pleasure to have met her and would recommend the estate agency due to the very positive experiance we had with Irina. A big thank you and wish you all the best.

D · 26 October 2018

5/5

Trustpilot

Excellent service during the whole…

Excellent service during the whole process of renting, not only visiting the properties, but after with the paperwork and relationship with the landlady. Very recommendable.

F · 9 May 2023

Agent replied · 6 February 2025

Hi there,We're incredibly pleased to hear how our team was able to provide an excellent service! We wish you all the best, and please do get in touch if you need any further assistance.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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