Trusted Agent profile · Kensington and Chelsea
★★★★★
2,479 reviews across 2 platforms
116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 2,479 reviews on two platforms, including 180 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chestertons Kensington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have dealt with this particular…
We have dealt with this particular Chestertons branch for 12 years now, and in all that time have had no reason for complaint. Any queries have been dealt with promptly and efficiently.
Thank you so much for the 5 star review, here's to another 12 years!
5/5
TrustpilotRecommend Charlie (SW lettings)
Charlie from the lettings team (SW) is an absolute star. He was always responsive and available to talk and guided us through the whole process, from the initial viewing right through to key pickup. The Chestertons letting process is slick and cost effective too. I would definitely recommend!
Charlie will be very happy when reading this - thank you for your feedback!
5/5
TrustpilotMy past experiences with Chesterton has…
My past experiences with Chesterton has been positive and rest assured. I was taken care of by your steamed team.The staff need to be praised for taking care of each client individually.
5/5
TrustpilotChestertons South West Lettings-Sebastian and Amy
We were very happy with the service from Sebastian and Amy for the rental of our Barnes house. We discussed the marketing, timing and price with Amy for the few months running up to the rental and this proved to be spot on. We had 3 viewings prior to our house being launched on the website, and received offers from 2 of these, higher than the guide price. Sebastian provided excellent support throughout the process, guiding us and the new tenants on what was required at each stage. We were very happy with the whole experience from start to finish.
5/5
TrustpilotI had a great experience working with…
I had a great experience working with Niema Latif. She was professional, responsive, and made the entire process smooth and efficient. I really appreciated her clear communication and support. Highly recommend her services!
5/5
TrustpilotAbsolute pleasure!
Working with Chestertons has been an absolute pleasure! As as inventory company, our job can be very time critical when it comes to timings, Sarah, Madi and the rest of the team are always efficient. We look forward to continuing working together in the future!
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotMatthew from SW Lettings
Matthew was helpful, friendly and clear from our first meeting to the handover. I would recommend Chestertons lettings and am very happy with the help and guidance Matthew and the team provided
5/5
TrustpilotUsed Chestertons for a number of years…
Used Chestertons for a number of years to rent our Property in E14, responsive and good service - Shakil Khan particularly helpful on the Property Management side.
Thanks Dave - we've shared your review with Shakil :)
5/5
TrustpilotHow to rent your flat in Battersea
If you are renting a flat then I can truly recommend the Battersea Park branch of Chestertons . I've been renting through them now for over ten years and I've hardly had a day when my property has been empty. Their ability to find new tenants, fix whatever needs fixing and manage every detail of the changeover of tenants is truly amazing. They have an excellent team in Camillo Degregorio, Charlie Carter & Andrew Ogley who keep you posted with developments and more importantly just get the job done. You may think this review is a little over the top but I can promise you is no exaggeration.
5/5
TrustpilotHighly recommend for lettings
Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.
Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.
5/5
TrustpilotJessica Wilson facilitated a very…
Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.
Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.
5/5
TrustpilotCouldn’t recommend more!
Super professional experience with Conor Bunn - would recommend him to anyone!
Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!
5/5
TrustpilotGreat experience working with Rosie…
Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)
Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!
5/5
TrustpilotTamara and the Chestertons team were a…
Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!
Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!
5/5
TrustpilotZosia handled my tenant renewal…
Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly
Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotI have been using JP for a number of…
I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job
Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.
5/5
TrustpilotI have been a client at Chestertons…
I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.
Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes
3/5
TrustpilotLetting process was ok although they…
Letting process was ok although they should introduce a meeting to talk through contractual terms clause by clause to create alignment and set expetations. I was sent a contract via docusign and asked to review and approve overnight. Still early days but I am not sure the optional management fee is worth it. They don't seem to do much and whenever they do have to manage something they charge for it separately with an expensive supply chain. They charged me 4 times as much for a smoke alarm as what it cost on Amazon even though they acknowledged it didn't need an expert to fit it.It is still early days and hopefully in a few months time I will be able to write a more positive review.
5/5
TrustpilotMews rental
Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.
Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!
5/5
TrustpilotIt was helpful to have good property…
It was helpful to have good property and housekeeping services during the rental!
Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!
5/5
Trustpilotgood service for apartment 17
Overall good, also thanks for Xiaoyi's support on sorting out the bill issues
Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.
5/5
TrustpilotEfficient service
Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.
Thanks Gareth!
5/5
TrustpilotSuzan Salih Feedback
Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q
Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
TrustpilotKew branch
Natasha at the Kew branch was incredibly helpful and supportive throughout our entire (lengthy) flat selling process. She went above and beyond to keep us in the loop and was always just a phone call away; nothing was too much trouble. I would highly recommend the team.
Thank you for the glowing review. Natasha and the team in Kew have passed on their best wishes.
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Tell us what you need and we'll put you in touch. Chestertons Kensington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
