Sawyer & Co Brighton reviews in Kemp Town

★★★★★ 5/5

Google

Mia Boothby was very helpful, and has great communication!

Cam · 14 April 2024

★★★★★ 5/5

Google

Mia was amazing! Very lovely and understanding! Definitely recommend.

Tiggy · 29 March 2024

★★★★★ 5/5

Google

Jayne was so helpful throughout. Great customer service!

Alexandra · 14 April 2024

★★★★★ 5/5

Google

Mia was excellent, great customer service and informative

Millie · 14 April 2024

★★★★★ 5/5

Google

Jayne was very polite and helpful!

Georgia · 17 May 2024

★★★★★ 5/5

Google

Sawyer & co were great. Especially Kyle Keating

Amanda · 17 May 2020

★★★★★ 5/5

Google

Really great - Grace was a great help

Ryan · 17 May 2020

★★★★★ 5/5

Google

Sawyer is the best estate agency in Brighton. We had a great experience with Hassen that has accompanied us in the sale in our beloved flat in Preston Park. A great deal of professionalism and accountability. He / They come with my highest recommendation!

Valentina · 17 May 2022

★★★★★ 5/5

Google

I found the information and professional approach that I received from Kyle Keating very helpful. He both gave me clear answers to my questions and made me feel at ease in a minefield of information. Thank you Kyle

Mark · 17 May 2020

★★★★★ 5/5

Google

Jayne was very polite and helpful!

Georgia · 27 February 2024

★★★★★ 1/5

Trustpilot

Unprofessional

About experience I have had with this company Wouldn't bother applying for work with this company if your disabled as they will ignore you, not provide reasonable adjustments, and wont bother contacting you. Caused alot of stress having to contact indeed to get the application I used and they deliberately ignored every aspect of fairness and respect and as for being professional forget it. Ask them a question they ignore it need not say anymore. no common decency, professionalism or politeness or email "nothing" abysmal. As for any lies from sawyer and co the job was removed when I reported them to indeed for discrimination after they hadn't complied with simple requests "no cost requests" and reasonable adjustment

Hayly · 11 June 2021

★★★★★ 4/5

Google

Probably the best Estates Agents I've used. Very professional, great looking ad and decent staff that care about their jobs. Special shout out to Harry who is indeed a real asset to the firm. Would definitely recommend.

Guy · 17 May 2019

★★★★★ 5/5

Google

Sawyer and Co were helpful throughout the buying process and helped to move the sale along when things had been stuck. Ashley was professional, informative and always approachable. I would recommend buying with Sawyer and Co.

Amy · 17 May 2019

★★★★★ 1/5

Facebook

I used Sawyer & Co try to sell a one bedroom flat after being made lots of promises about regular engagement, client focused processes and transparency via metric sharing. They were extremely keen prior to getting my business but then absolutely rubbish after that. I recieved no updates unless I chased repeatedly for them. The website viewings were only shared with me twice in 3 months despite us agreeing weekly updates on numerous occasions. When I did get site of them they were appalling and when I asked for advice on what to do I was told they would move the pictures around. This happened several times. I dropped the price... it had no impact. I saw no evidence of them actively trying to sell the property, it was very much stick it in the selling sites and see who calls us. I tried to raise the issue with the Director, Chris Sawyer, via email and on LinkedIn direct message. I never heard back from him. It was with them for 3 months and resulted in a paltry 4 viewings, this was at a time when the Brighton market was very buoyant, with some experts putting it at a 18% higher selling rate than normal. I gave them notice to take the flat off the market with them and moved to another agency. We have had 5 viewings in the first week alone. Do not use them, it seems both their staff and management are happy to sit back and let people come to them. This is not what I would expect from an agency that were hoping to take thousands of pounds from me for 'selling' the property, should someone stumble upon it and ask them if they could buy it.

Jenni · 15 October 2020

★★★★★ 5/5

Google

I can only comment on my own experience with Sawyer and Co. I found the staff very polite, friendly and attentive. They did introduce themselves and always responded to my enquiries efficiently and professionally. I have only dealt with Sawyer & Co for a relatively short time but I must say they have been very helpful and always taken the time and effort to resolve any issues that we have had. I am not one to leave reviews generally, but on this occasion, I genuinely felt that they deserved some positive feedback! I fully understand that not everyone has had a great experience but I truly have. I am a firm believer that sometimes people are having a bad day, and we never know what is going on in their lives. I am delighted by the service that I have received and would recommend them without hesitation. I'm sorry to hear that some people haven't enjoyed the same service as myself, but sometimes they are under extreme pressure. I will very happily continue to deal with Sawyers!

Alan · 16 September 2020

★★★★★ 1/5

Google

Most unprofessional agency!! On 2 occasions I have arranged to view a property, I received my confirmation email and a few days later i receive a new email saying my viewing has been …

Laila · 9 July 2022

★★★★★ 1/5

Facebook

Me & my other half were very keen to view this property:https://www.rightmove.co.uk/proper.../property-69936406.html2 bed - Ventnor Villas Hove - £375000It went up on Rightmove on Thursday.We called the Hove branch twice on Friday and were told we would be contacted - once viewings were arranged. They said they were 'just figuring out a good time to go in'We called this morning and were told it has been sold. Sawyer and Co - Please can you confirm exactly how this happened?This is extremely unfair as we were very keen to view and make an offer.I will be raising an official complaint.

Jess · 11 February 2019

★★★★★ 5/5

Google

Having used Sawyer and Co to value one of my rental properties for the sales market, I found Mark to be professional, honest and have fantastic local knowledge. A pleasurable experience dealing with the team at Sawyer and Co, I would highly recommend them.

Paul · 29 March 2024

★★★★★ 1/5

Google

Worst company I ever had to deal with. They don`t reply to complaints, are unprofessional, don`t hold up on agreements and lie during viewings about how things "will get fixed" before you move in.

Iron · 17 May 2022

★★★★★ 5/5

Facebook

I have let my flat in Hove for more than 10 years and only just moved to Sawyers & Co. It has been a difficult time of year to re-let, but I have received a very good service from the staff at Sawyer & Co and, in particular, from Jo Newman, their Lettings Manager. Once Jo became involved, he gave invaluable help and advice in finding suitable new tenants. He is a person "prepared to go the extra mile" to be helpful and supportive through the process of letting in adverse times!

Gillian · 12 April 2018

★★★★★ 5/5

Facebook

Katie is very helpful and efficient. She is quick to respond to emails and generally keeps us up to date. We have also dealt with Toby who is very approachable and helpful.

Marsha · 11 December 2017

★★★★★ 1/5

Facebook

Abysmal block management service. Zero concern for health & safety, and totally unresponsive. A serious ceiling leak in my former rented flat lasted for 8 months (may be fixed by now, I had to move because of it), ending up with a gaping filthy 1m hole in the ceiling, but "limited budget" meant they were leaving months between updates. All the while my house was flooding each time it rained since October 2016. They still, bizarrely, responded to this complaint claiming that they "had not acted improperly". I consider a functional ceiling to be fairly fundamental, but from the reaction of Sawyer & Co block management services, it was as if I was asking for luxury. They're fine when things are going well, but they honestly cannot be trusted to care for properties. I would be disgusted if I owned that property, or any managed by Sawyer & Co. I'm not allowed to post a photo in a review, but I have plenty.

Jessi · 15 August 2017

★★★★★ 4/5

Google

I’m a tenant of one of their flats since 3.5 years ago and although the renting process was difficult due to me being a newly self employed person and foreigner, they helped me a lot and I was able to finally rent the flat. And throughout the time I’ve been their tenant they’ve responded quite quick and efficiently to the issues that have surfaced. I’m specially very happy with my current agency contact Kyle Keating.

Ane · 17 May 2020

★★★★★ 5/5

Facebook

We have purchased one property and let two through Sawyer and Co in Hove over the last 6 months and have found their service excellent all round. The phone and emails are always answered quickly and any problem and or queries sorted very efficiently. We have dealt primarily with Harriet, Kerry-Anne and Georgia in the Hove office all of whom have provided an A1 pro-active service. We fully intend to continue working with them into the future and wouldn't hesitate to recommend their services.

Emma · 22 November 2016