Every review we hold for the Jackson Avenue office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA very big thank you especially to Sam who remained impeccably patient and professional throughout. Whilst the whole sale/purchase process became unnecessarily complex and painful for us because of the legal elements, Sam navigated us through it with sheer grit and determination. Courtyard will not just present your property beautifully well, they will work incredibly hard to market it and secure your sale. For those blissfully unaware of what happens next, they will then become talented negotiators with multiple solicitors and your trusted advisors on what really can become one of the most stressful drawn out events in life. Thank you again Sam and to the entire team at Courtyard. You should all be very proud of the business that you are part of and we hope it continues to go from strength to strength in Culcheth and the surrounding areas.
Ruth · 11 May 2025
Agent replied · 16 April 2026
Thank you Ruth for such lovely words, we appreciate it so much! We hope you and Nigel are loving your gorgeous new home
★★★★★ 1/5
GoogleJust called the estate agents to view a property, the staff member was very misleading and basically advised me not to view the property. Not very professional and I would definitely not use there services to sell my house. I could also believe that the home owners who have there house up for sale wouldn't be happy to here they are telling potential buyers not to view.
Chris · 16 September 2025
Agent replied · 9 September 2025
Hi Chris,
The property you called to view currently has a high level of interest with 9 viewings booked in on its first viewing day. All buyers viewing on this day have sold their property or don’t need to sell in order to buy. When my colleague asked for your buying position you stated you needed to sell in order to buy and were not on the market. She explained that due to the high level of interest on this property you would ideally need to be in a proceedable position. This is in the best interest of our seller and is something that is always discussed with them, we also don’t want to waste your time as your not in a position offer. I heard the call and the member of staff was polite and professional when explaining the situation. I apologise if you have misunderstood. Happy to discuss further if you would like to get in touch with me directly.
Regards Samantha Moran
Branch Manager
★★★★★ 5/5
GoogleThe Staff at Courtyard were honestly very friendly and welcoming. Karen kindly showed us the property more than once, she was very nice to my husband and I and my toddler as well. Aside the fact the house was lovely, Karen and Ella at Courtyard made the whole process easy and smooth. They got back to us with any queries we had in no time and were professional throughout. Karen met us at the property on the day which meant we didn’t have to go to the office to get the keys and I thought that was really nice of her. Overall would totally recommend their service. They were all lovely throughout.
Brunella · 16 April 2025
Agent replied · 25 October 2024
Thanks Brunella. I hope you and your family are settling in well.
★★★★★ 5/5
GoogleFirstly a huge thank you to the Courtyard team! Their level of commitment to their clients is unrivalled. Nothing is too much trouble. I genuinely can’t think of how our sale and purchase (both through Courtyard) could have gone any smoother. In life you get what you pay for. Sam and her team will exceed your expectations!
Thank you
Chris, Ralph & Betsy
Chris · 26 October 2023
Agent replied · 25 October 2024
Hi Chris. Thankyou for your feedback. We are extremely pleased to have been able to help you not only in selling your property but also finding the perfect home for your onwards move. Best wishes to you and your family!
★★★★★ 5/5
GoogleI could not rate Courtyard highly enough. They’ve been fabulous from beginning to end. Being overseas while trying to sell a UK property is stressful but Courtyard took all the stress out of it, even helping to organise trades for a few small issues. Great communication throughout. Highly professional and very trustworthy in our experience. They know how to sell houses!
Jennie · 16 October 2025
Agent replied · 27 December 2025
Thank you for trusting us Jennie, we really appreciate it. All the best 😊 …
★★★★★ 5/5
GoogleCourtyard Homes were amazing from start to finish in our home buying journey. The team kept us up to date with clear communication and advice, they made the process very smooth. I would highly recommend using courtyard if you are buying or selling your home. The professional and knowledgeable team will support you along your journey.
Gemma · 21 May 2025
★★★★★ 5/5
GooglePurchased a house through courtyard and I have to say that through all the house hunting and viewings we had that courtyard was the best estate agents to work with. They kept me updated throughout, very polite, honest and professional, Toni is absolutely amazing. I would definitely recommend courtyard.
Charene · 16 April 2024
Agent replied · 25 October 2024
Thanks Charene. We hope you are all settled in your new home.
★★★★★ 5/5
GoogleExcellent in all areas. As someone selling an empty property from distance I needed to be guided and looked after throughout the sale, and the team at Courtyard certainly did that, providing help arranging for local tradespeople for odd jobs, and keeping me fully informed of progress. The sale didn't take long, with many potential buyers found through Courtyard's marketing service - led by an excellent video to show off the house.
Robert · 16 April 2025
Agent replied · 16 April 2026
Thank you so much Robert!😊 …
★★★★★ 5/5
GoogleWe have recently moved into a new rental property which we found through Courtyard. Ella dealt with the application process and kept us informed every step of the way. She was very polite and responsive to any of our questions and was happy to help us with any request we sent across. Very good Estate agents and we would be happy to use them again in the future.
Sam · 16 April 2025
Agent replied · 25 October 2024
Thanks Sam. We hope you are settling in well.
★★★★★ 5/5
GoogleCourtyard were amazing. From start of marketing to completion they hold your hand and guide you through
Would highly recommended them they have a brilliant team
Why try others when you can have the best
Thank you
Joan · 16 February 2026
Agent replied · 16 April 2026
Hi Joan, thank you for such kind words! Hope your settling in well into your new home 😊 …
★★★★★ 5/5
GoogleFab service from all the Team at Courtyard for our Lowton property - great comms all through the process - Would highly recommend and excellent value. Don't think cost, think value! Not all Estate Agents are the same (trust me, I know!), but Courtyard are top drawer. Thank you Team Courtyard.
Russell · 16 April 2025
★★★★★ 5/5
GoogleIt’s one thing to have an offer accepted on a house, it’s another to actually get to completion. Courtyard have the whole package and ensured my sale and purchase actually completed. Great communication, they actually answer the phone and call you back! Cannot recommend the team there enough.
Clare · 28 October 2025
Agent replied · 27 December 2025
Thank you Clare, it was a long road but we got there in the end. Hope you’ve settled in to your new home ☺️
★★★★★ 5/5
GoogleThroughout the whole selling process, the team have been most helpful. Selling my mum’s house has been an emotional process and all the staff were very supportive and helped me every step of the way.
Wendy · 16 February 2026
Agent replied · 16 April 2026
Hi Wendy, thank you for trusting us to sell your family home. We wish you and your family all the best, it’s been a pleasure
Thanks😌 …
★★★★★ 5/5
GoogleRecently purchased and moved into my new home through courtyards estate agents in culcheth .Karen, Ella and Toni were really helpful and kept me updated throughout , from viewing with Karen to completion was literally 5 weeks . Any issues …
Kathy · 16 April 2024
Agent replied · 25 October 2024
Thankyou Kathy. We are so glad it was a quick turn around for you and you are all settled in your new home. Best wishes :)
★★★★★ 5/5
GoogleHighly recommend Courtyard. After looking for our dream home for quite a while, we dealt with quite a few Estate Agents. Courtyard stood out for all the right reasons by far. Helpful and did what they said they would, when they said they would. We have already recommended Courtyard to our family and friends.
Emma · 10 August 2025
Agent replied · 9 September 2025
Hi Emma, thank you for the lovely review, we’re so happy we were able to find you a beautiful home! We wish you and your family all the best ☺️
★★★★★ 5/5
GoogleReally couldn't of done this without Sam at the start of our journey , the time and effort put in by Sam , finding us buyers
Sam was on hand at all times for us responding to.any queries at times, also thank you to Toni who was aftersales and karen from the office who was very good.The fees are expensive compared to other estate agents, but you do get a lot of support from Sam who I dealt on the beginning
We can't thank the team enough for what they done for us making our move a very smooth transition
On the day of the move , Sam called to make I was OK. They have so much empathy , so please consider going with these guys, you will not be dissatisfied
Sarah · 26 October 2023
★★★★★ 5/5
GoogleWe were impressed from the get go with the whole package, professionalism, service and general nature of the team. Our questions were answered promptly and our sale went smoothly thanks to the advice we received throughout the process. The old adage that you get what you pay for applies. Great service. Thank you once again Sam and the entire team.
Allan & Sue Wait
Allan · 16 April 2025
Agent replied · 25 October 2024
Thank you Allan for a lovely review, we wish you and Sue all the best. We loved selling your beautiful home☺️
★★★★★ 5/5
GoogleFrom the moment Sam showed us around the home we knew we were in good hands!
All the staff at courtyard kept us extremely well informed throughout the whole buying process… we had a lot of trust in them as they were very friendly and professional. I would definitely recommend Courtyard to others and use them in the future! Thanks everyone.
Tom & Danielle
Danielle · 16 April 2025
Agent replied · 16 April 2026
Thank you so much Danielle & Tom, we hope you are settling into your gorgeous new home🥰
We wish you all the best! …
★★★★★ 5/5
GoogleI cannot recommend Sam, Toni and the rest of the team at Courtyard enough, they have been absolutely amazing during the process of selling my home and were incredibly kind and understanding during quite a rough few months leading up to completion. Nothing is too much trouble, they go above and beyond to support their clients and I would not hesitate to recommend them when selling or purchasing your new home.
Nicky · 16 April 2024
★★★★★ 5/5
GoogleWe used the services of Courtyard to locate a suitable rental property earlier this year. They were extremely efficient and courteous throughout the whole process. Karen was especially helpful in guiding us through the various stages and …
Peter · 16 April 2024
Agent replied · 25 October 2024
Hi Peter. Thankyou for your kind words. We are glad to have been able to help you in finding the perfect rental! Best Wishes, Courtyard
★★★★★ 5/5
GoogleGreat agent ! I purchased my new home through Courtyard; they were responsive and proactive throughout the sale. The sale with a chain was completed in 9 weeks ! A surprise bottle of fizz upon key collection was a lovely touch and very much appreciated.
Caz · 16 October 2025
Agent replied · 16 April 2026
Thank you Caz, we will you all the best in your lovely new home!
★★★★★ 5/5
GoogleCourtyards are a very professional Estate Agent and go above and beyond to make sure your sale goes as smoothly as possible.
My sale took almost 6 months to complete due to the nature of the sale but they kept me informed every step of the way.
I will definitely use Courtyards again in the future as if anyone can sell your house these girls can.
Special thanks to Victoria and Karen xxx
Jane · 27 October 2018
Agent replied · 25 October 2024
Thank you very much for your kind words. It was a pleasure working with you. 🙂 …
★★★★★ 5/5
GoogleThis is the 2nd property we have rented from Courtyard , Karen is a fantastic representative of the company. Professional , friendly and gets things done :) Hopefully we won’t be moving again but if we do we will not use any other Estate Agents . I would recommend Courtyard @ Culcheth above any others if you want to be treated like royalty . Thank you this move means much more than you know xx
Susan · 26 October 2023
★★★★★ 5/5
GoogleCourtyard has been amazing from managing the property we rented to helping us with finding and buying a home!!! Everyone was brilliant kept us updated and managed every process from start to finish! Thank you Caitlyn, Ella, Karen and Sam! You’re all brilliant!!!
Carol · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.