Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a tenant looking for a property, I have had many interactions with Sara who is absolutely lovely and always willing to answer our many questions with enthusiasm and patience. She was always very professional and explained the process of applications clearly, and we are very excited for our new rental. Oisin we also ran into many times at inspections, he too has a wonderful energy and very knowledgeable. We are grateful that our future rental will be managed by the team at Winkworth rather than other letting agencies we dealt with
Dominique · 23 August 2024
Agent replied · 22 October 2024
What a lovely review Dominique. Thank you for taking the time to post this and for your five stars. We hope you are now enjoying your new rental and are always here to help whenever we can.
★★★★★ 5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Lara · 20 June 2023
Agent replied · 25 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 4/5
GoogleMy flat has been managed and rented out through Winkworth for years. Sky on the management side is excellent and very helpful.
Olivier · 11 May 2026
Agent replied · 11 October 2026
Thank you for continuing to put your trust in us over the years. We’re so pleased to hear that you’ve had a positive experience with our management team, and especially with Sky.
★★★★★ 5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
HS · 29 July 2022
Agent replied · 25 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleDealing with Winkworth for over ten years in Islington - always easy to work with, and our current Property Manager, Sky Bland, makes everything easy.
John · 11 April 2026
Agent replied · 11 October 2026
Thank you for your lovely feedback! We’re so pleased to hear how helpful the team has been and Sky in particular...she really appreciates your kind words.
★★★★★ 5/5
GoogleGreat experience dealing with Winkworth throughout the years. Thomas, Connor and the team have been fantastic getting the property on the market and rented in no time. Maddie Barrington has been an excellent property manager - very responsive, professional and reliable. Highly recommend!
L'Asperge · 27 December 2023
Agent replied · 22 October 2024
Thank you so much for taking the time to appreciate the team's work! We always strive to provide the very best service for landlords and tenants alike. We couldn't be happier to hear you have been pleased and would recommend us.
★★★★★ 1/5
TrustpilotIf only we could give a 0 score.
If only we could give a 0 score.
Worst letting agent we have ever had the misfortune of coming across.
No communication, no call backs, no explanations and no assistance.
Avoid
Adam · 6 October 2026
★★★★★ 1/5
Google- Early termination of contract because excess noise from neighbour (the neighbour has lived there 5+ years and the agent said never heard about any noise issue). The agent charged me 700. Not the landlord, it is the agent charged for advertisement fee!
- The agent has a mandatory recommended checkout cleaning service. They charge 250 last year and charged me 350 this year. they said it's VAT.
Do not work with this agent. It will cost you a lot of money and they will solve no problems for you!
Rav · 24 July 2024
Agent replied · 22 October 2024
It is unclear which property this review relates to due to us not recognising the name of the publisher however based on the comments made we are replying in line with an assumed tenancy:
The tenant had signed a fixed term contract for an apartment in a building with over 50 apartments in situ. We and the landlord of this property have never received any previous noise complaints from past tenancies (this property has had tenants in situ for the past 5 years). Further to reletting this property following the agreed early release, the new tenant has not experienced or complained to us nor the landlord regarding any noise from any tenant in the building. If the previous tenant had made us aware to their sensitivity to noise, we would have advised an apartment in a building with less footfall. The landlord was kind enough to allow us to find a new tenant for the property and to release this tenant early from a legally binding contract. The charge for an early exit payment (actually less than the amount claimed in the review) was to recover the landlords’ letting costs incurred for securing the fixed tenancy term. This was the second time the tenant had discussed the possibility of leaving their tenancy early after previously deciding to remain in the property (with the described ‘noise’ from neighbours continuing).
The cleaning contractor we use had not updated their prices online and as they are a third-party company we do not take any responsibility or ownership of any changes in costs. The tenant booked the clean in directly with the cleaning contractors we use so it was their responsibility to check these costs.
In light of the comments made, we do believe that this google review is extremely unfair on us, as we go above and beyond to help our tenants in certain situations that are unforeseen. As a respected and trustworthy letting agent with many positive reviews, we hope that this review can be reconsidered and that the tenant in question now understands their obligation as a sitting tenant and that we have worked in their best interest to allow early termination of a legally binding contract.
★★★★★ 5/5
TrustpilotShaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
Customer · 17 August 2023
★★★★★ 5/5
TrustpilotDan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Jane · 14 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleNick was incredibly attentive, supportive and professional in my dealings with him as I bought my flat - keep up the great work!
Henry · 6 December 2024
Agent replied · 23 December 2024
Thank you for your kind review Henry and we hope you'll very much enjoy your new home.
★★★★★ 5/5
TrustpilotExcellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Hywel · 2 January 2026
Agent replied · 23 January 2026
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
★★★★★ 5/5
GoogleDan Maher has been fantastic in the way he has handled my purchase of a property. Personable, efficient, co-operative and constantly striving to keep the deal together, always working with both sides to get solutions to the few complications which slowed down this purchase. But we got there in the end and I would wholeheartedly recommend Dan.
Nicole · 23 October 2022
Agent replied · 22 October 2024
It’s great to hear your experience with us was so positive. Dan is always pleased to help in any way he can and is always determined to get things across the line for both parties. We look forward to hearing from you when you have any further requirements.
★★★★★ 5/5
TrustpilotKensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Mrs · 5 June 2023
Agent replied · 25 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotWinkworths
Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!
Chirag · 2 April 2023
Agent replied · 25 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotAvoid renting through them
Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord
Angie · 19 May 2026
Agent replied · 27 May 2026
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
★★★★★ 5/5
TrustpilotA Stellar Experience
A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!
Christos · 8 July 2023
★★★★★ 5/5
GoogleIt was great having Dan and Zac at Winkworth deal with the sale of my flat in N1. From finding me a buyer to working with me through all the stages of a sale, they did an amazing job! They were always available to answer queries and I was always updated on the progress of the sale. Even when nothing was happening, they would let me know that there were no changes. Thanks to their hard work, the whole sale process went smoothly. I would recommend them to anyone going through a sale process. They were the ideal dream team. Thanks both!
Neneh · 24 June 2024
Agent replied · 22 October 2024
Thanks for choosing Dan, Zac and the team to sell your home and for your kind five star review. It was very much our pleasure to have been able to help.
★★★★★ 5/5
GoogleGreat experience with Rory Collins feels like he went above and beyond to ensure our move in was as smooth as possible
Oscar · 11 April 2026
Agent replied · 11 October 2026
Thank you for your kind review Oscar. It was very much Rory's pleasure to have been able to help.
★★★★★ 5/5
GoogleWinkworth found a buyer for our 1 bed ex-council in Hoxton three days after going to market from their own network and proactive approaching of a buyer who had had something fall through. Due to the circumstances for the buyer they were motivated and exchanged in less than six weeks. Great work, thanks Dan Maher!
James · 23 October 2022
Agent replied · 22 October 2024
Thanks for taking time to post a review here James. We were delighted to have been able to help :)
★★★★★ 5/5
GoogleHaving recently relocated to the UK, nearly every element of renting a flat was new to me. Fortunately, Tarin and her colleagues were willing to walk me slowly through each and every step of the process, from viewing the location I now call home through to ensuring the deposit was safely set aside. Their patience and understanding was uncommon among the many estate agents I dealt with, as well as supremely appreciated. Even if you don’t need this level of attention, I have no doubt you’ll be well served by this fantastic branch of Winkworth!
Emily · 25 May 2024
Agent replied · 22 October 2024
It's always our pleasure to help throughout the property journey Emily, which we know can be daunting first time around! Thank you for your kind review here and we hope you are super happy in your new home.
★★★★★ 5/5
GoogleConnor has been a great help and made the process of finding a flat and moving in run smoothly and enjoyable. He is extremely helpful and great with communication with any questions or concerns we have raised, always bringing solutions!! Thankyou Connor!!
Claudia · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to post your kind review and for your 5 stars Claudia. It was a pleasure to have been able to help.
★★★★★ 5/5
GoogleBeing in lettings myself I knew how difficult the market was to find the right thing, Aliyah was absolutely fantastic at getting us what we needed quickly and efficiently! Emily then guided us through the referencing process seamlessly at what is clearly an extremely busy time for them I was so impressed! Thanks guys!PositiveProfessionalism
Jaimie · 23 October 2022
Agent replied · 22 October 2024
Hello, thank you the review and five stars. We're happy to hear you had the best possible experience with Aliyah and Emily.
★★★★★ 1/5
TrustpilotI have had a horrible experience with…
I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.
Chris · 10 May 2024
Agent replied · 25 October 2024
Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington
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