Winkworth Islington reviews

★★★★★ 5/5

Google

Being in lettings myself I knew how difficult the market was to find the right thing, Aliyah was absolutely fantastic at getting us what we needed quickly and efficiently! Emily then guided us through the referencing process seamlessly at what is clearly an extremely busy time for them I was so impressed! Thanks guys!PositiveProfessionalism

Jaimie · 23 October 2022

★★★★★ 1/5

Trustpilot

I have had a horrible experience with…

I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.

Chris · 10 May 2024

★★★★★ 5/5

Google

Elisabeth was great to work with. She was really quick to take our preferences onboard and find us a suitable place. We met her, viewed two places and got a lease, all on the same day. Thank you for your help.

Alison · 23 October 2023

★★★★★ 5/5

Trustpilot

Exceptional services

Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!

Savvas · 30 July 2023

★★★★★ 5/5

Trustpilot

Proper lettings

We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.

Thomas · 4 April 2023

★★★★★ 1/5

Google

I rented a flat in Islington through Winkworth and my experience with their management office, specifically with Karolina, was just beyond terrible. It started with me moving into the flat to find a broken patio door, which left both the patio and the front-facing bedroom completely unusable, took two months to fix, for a twelve month tenancy, of course to no rent deduction for the huge inconvenience. Four of the walls in different rooms had tons of brown marks from removing posters that had been glued on, I was told to paint these myself (?!!!!) and the landlord could consider reimbursing me for the cost of the paint, up to £50. Pregnant me did paint them, and of course never heard back about reimbursement. The ventilation hood over the stove was missing, after I don’t know how many conversations about it, I was told that I can use it without the missing parts …. I guess use the hole it was supposed to be in??? The rest of my tenancy went on the same way. The front door buzzer was broken for probably 6 months. The kitchen sink started dripping two months before I moved out and I’m still getting “updates” on the case that it hasn’t been fixed. Needless to say, I moved out after my lease was over. Took two months to get my deposit back. It’s supposed to take no more than -0 days of course, but they said that’s guidance and not legal requirement and they don’t see a need to follow it. After everything I went through with them, £215 was deducted from my deposit for two ikea coffee mugs and a plastic wine glass I threw away from the cupboard (I assumed, probably correctly, that it was trash left by the previous tenants), two chairs which allegedly went missing from the patio while the door was broken (I never saw them), four lightbulbs from the patio (which only has one light!!!) and some “water stains in the sink left after my move out clean”, which undoubtedly are from the dripping faucet. I mean, it’s just comically bad. I literally don’t know what else could have gone wrong or could have been handled more poorly.

Mira · 25 April 2024

★★★★★ 5/5

Google

Tarin was super knowledgeable, professional, trustworthy, generous and flexible with her time around our schedules. She helped us to secure a great home for our family and continued to support us through process. A great real estate broker experience!

Liz · 27 November 2023

★★★★★ 5/5

Trustpilot

exceptional

I would like to thank James for his outstanding help and support during the process of purchasing the property. I can't be more thankful to James and his exceptional professionalism, he went above and beyond to make the entire process as smooth as possible. I would like to give my highest recommendation.

Eve · 26 October 2022

★★★★★ 5/5

Trustpilot

Terrific sales team - Lady and Sean are brilliant

Terrific sales team. Lady was flexible and accommodating when we wanted to arrange property viewings, and her knowledge of the local area is second to none. Sean was proactive and helpful and really worked hard to move our purchase towards a swift completion. Five star service, would definitely recommend.

Belinda · 31 January 2023

★★★★★ 5/5

Trustpilot

The Winkworth team in Kensal Rise

The Winkworth team in Kensal Rise is exceptional. Thorough, caring, professional, and relentless in finding our ideal home.By far the best team we came across and that was reflected in the quality and choice of the houses they had access to, clearly, they are trusted by many.

Andrew · 5 April 2023

★★★★★ 5/5

Google

It's not my first time dealing with your agency. As always quick reliable and efficient. Many thanks to Connor who was a great help. 👍 …

Georges · 24 July 2024

★★★★★ 5/5

Google

Excellent customer service, Winkworth are communicative and professional. Emily and Connor were fantastic, in looking for a rental property I was shown multiple suitable options and found a great apartment very quickly, all of my questions were answered in-depth, and upon accidentally locking myself out mid move-in I was assisted with a spare key promptly and stress-free. Thank you!

Bianca · 23 October 2021

★★★★★ 5/5

Trustpilot

Winkworth is the agent you need

Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough

Rachel · 12 September 2024

★★★★★ 5/5

Trustpilot

Great experience

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

161188 · 13 March 2026

★★★★★ 5/5

Trustpilot

Brilliant letting agent team

Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.

SIMON · 12 May 2023

★★★★★ 5/5

Google

Connor and his team at Winkworth were excellent in helping us let our flat. They were all super responsive, friendly and knowledgeable. Would 100% recommend!

Marcus · 24 July 2024

★★★★★ 1/5

Trustpilot

The worst agency .

The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..

Gio · 14 March 2024

★★★★★ 5/5

Google

We had a great experience selling our flat with Dan and team. They were with us every step of the way, giving us comfort and confidence through what can be an unnerving process. We would certainly recommend them!

Daphne · 23 October 2023

★★★★★ 5/5

Google

Maddie has been very helpful throughout our tenancy and was adaptive when required. Thank you for your help!

Michael · 5 November 2024

★★★★★ 5/5

Google

Wonderful experience with Shania, Rory, and the rest of the team. Highly recommend!

Drew · 11 May 2026

★★★★★ 1/5

Trustpilot

Please avoid them. Reclaiming our deposit has become a lengthy and arduous process

Unfortunately, our experience with Winkworth has been so disappointing that I must give a 1-star rating, though I wish there was an option for zero stars. They have repeatedly made false statements to unfairly extract money from tenant. Even damage noted in their own move-in inventory report from last year is now being used against us to justify charges. It's disheartening to witness their prioritization of profit over fairness. When confronted, they suggest disputing through "my deposit scheme," only to further inflate fees. Our cleaning fee surged from £140 to £336, and apart from maintenance fees were hiked for pre-existing damages. Despite returning the property in better condition, we were still charged professional cleaning fees for mold, dust, and dirt present upon move-in. They even colluded with their inventory company to exploit situations for financial gain, leaving us speechless. Additionally, we graciously accommodated potential tenant viewings three times in 10 days, only to have our privacy violated as individuals freely took photos and rifled through our belongings without consent. This experience has left us profoundly disappointed and hesitant to engage with Winkworth in the future.

W · 22 February 2024

★★★★★ 5/5

Trustpilot

Great team!

Aaron, Shaun and the team at Winkworth worked to hard to find our family the perfect short term rental solution. They were responsive, helpful and genuinely cared about meeting our needs. Thanks team for making what could have been a very stressful time, as smooth and easy as possible!

Jodie · 11 November 2024

★★★★★ 1/5

Trustpilot

Worst Ever

My experience with Winkworth was a masterclass in chaos and incompetence. A real circus is even better them. Not only did they turn a blind eye to broken properties, but they also seemed to have a PhD in denial and deception. They don't even have the decency to possess basic moral standards. I bet Winkworth does not care their branding or reputation, basic thing for a business. Their idea of 'professional cleaning' was a joke - the place was dirtier than a pigsty, with mold, spiders the size of small cars, and no sign of any supposed cleaning crew. And don't even get me started on their response time - it's like they only sprang into action when I threatened to pack my bags.During checkout, they pulled out all the stops with their wild accusations, conveniently forgetting that the damages were already there when I moved in. But oh no, let's blame the tenant instead!And as if dealing with Winkworth wasn't enough, their partner in crime, ACT Property, was just as useless. It's like they were in cahoots, caring more about squeezing every penny out of me than addressing my legitimate concerns.Privacy? What privacy? They had no qualms about waltzing into my home uninvited, rearranging things like they owned the place. And to top it all off, they even decided to whip up a meal in my kitchen without so much as a 'by your leave.' They took away my letters too.Getting my deposit back was a whole saga, thanks to their fault-finding frenzy. But hey, at least I've inadvertently become their biggest promoter in my community (whatsapp, X, facebook, signal, neighbours) about Winkworth. The way word spreads, it's like a snowball effect! I am so excited!

Tong · 19 February 2024

★★★★★ 5/5

Google

We were very happy with the service from Winkworth. Dan was utterly professional, he kept us informed throughout the process of our sale and purchase, which was seamless. We have a better appreciation for the role and qualities that make a good estate agent outstanding. Winkworth also recommended our solicitor who was equally brilliant. Thank you.

Ann · 23 October 2021