Trusted Agent profile · Islington
★★★★★
1,143 reviews across 2 platforms
65 Upper Street, Islington, N1 0NY, N1 0NY
Winkworth's office in Islington, at 65 Upper Street, is rated 4.1 out of 5 across 1,143 reviews on two platforms, including 279 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Winkworth won in 2026.
Tell us what you need and we'll put you in touch. Winkworth Islington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
GoogleOver the years I've never found a Real Estate agency worth investing time into penning a review for, but Oisín and the team at Winkworth Islington are more than deserving! They're smooth operators, have passion in truckloads, and are committed to making a move a breeze. Its bittersweet finding a home because there is no longer a need for calls and emails. Thanks for all your help!
5/5
TrustpilotExcellent Property Manager - Michael Ferguson
We had a really positive experience with Michael Ferguson as our Property Manager for the last 2 years. Extremely easy to deal with and ensured clear communication between the landlord. If there was ever any issues with the property he made sure they were resolved in a timely and easy manner! highly recommend!
Thank you so much for taking the time to leave an excellent rating!
1/5
TrustpilotTenants - Don’t Use
I am writing this review from the perspective of a tenant - I’m sure that experiences selling and buying homes or being a Landlord with Winkworth are different, but ultimately those transactions are the money makers so that is to be expected.Our experience with Winkworth was atrocious, from beginning to end.On the very first day of us moving in, despite having agreed for a professional clean to be done, the flat was visibly dirty in places (which was picked up by the inventory company). After several calls to Winkworth, the landlord hadn’t cleaned the flat and the earliest they could do was the following day.When we moved in, various things such as the washing machine, the oven, the bathroom light all one by one stopped working over a period of a couple of weeks/months. These things took time to replace and when I spoke to the management team at Winkworth I was told that the landlord wasn’t a very wealthy person and they couldn’t fix things like ‘Mum or Dad would’.Things continued to break in our flat and requests to fix were just ignored. Our toilet flush broke and we were without a working toilet for 3 weeks. A wall cracked by a blind and this request was just ignored. We suffered with severe mould issues in our flat, with myself being admitted to the doctors, clothes and shoes ruined and again a damp issue being picked up on by the inventory. We had mould growing on walls on our pillows, everywhere. When I reported this to Barry, we were told to simply open windows more and put the heating higher. No responsibility was taken. We continued to live with these mould issues for 4 years and I simply had to use mould killer twice a week and run a dehumidifier 24/7 which was an increased cost to my energy bills that I had to absorb.When it came to viewings, paying various fees and dues, we were expected to respond as soon as possible and were chased frequently for answers. When the roles were reversed and overpaid rent was due we weren’t kept in the loop and I had to consistently chase and be left in the dark. It took far longer than it should have done to get our money returned to us. I can imagine this would have been treated urgently by Winkworth if we were landlords and not tenants.As a tenant, I would strongly advise against using Winkworth. Based on our experience their priorities are keeping the landlord happy given the income they get. Once you are locked into contract they don’t care for you as a tenant and this was our experience over 4 years, so I can’t see them changing any time soon.
5/5
TrustpilotWinkworths - Kensal Rise branch
Excellent service from Aaron and the team
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!
5/5
GoogleI have found my latest tenancy by Winkworth Islington team. They are very polite, responsive and professional we finished our process with zero problem. The house which they are managing are very good cared by them and there is only small issues I have. They have a very beautiful system called FixFlo which they took care of these minor issues in the house very quick. I definitely recommend them, Ozan
Thanks for taking time out to post here and we hope you are now happily settled. Please don’t hesitate to contact our property management team with any future enquiries. Best wishes The Winkworth team
5/5
TrustpilotGreat service from Winkorth Kensal Rise
The team at Winkworth Kensal rise really know the local market and provide an efficient and professional service. They are friendly, responsive and I would definitely recommend them. Gurdeep, Raphael and the team worked really hard to make the sale of my flat as smooth and stress-free as possible. Thank you!
5/5
TrustpilotI have let a flat through Winkworth in Kensal Rise
I have let a flat through Winkworth in Kensal Rise for many years now and they have recently re-let it for me after the last tenancy ended. I have always received a very professional, efficient and friendly service from them and I would have no hesitation in recommending them to anyone seeking to let a property.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotWinkworth are the best in the area
Aaron at Winkworth went above and beyond to ensure a seamless letting process for my home in Kensal. He was always quick to respond and a great knowledge of all the local tradespeople I needed to engage to let my home. I chose this agency as they are the most respected in the area and was not disappointed. I would highly recommend.
5/5
GoogleGreat service from Dan and Zac. They sold our flat and helped to make the process smooth liaising between both solicitors keeping us all in the loop.
It's great to hear Dan and Zac were able to help make the process as smooth as possible. Thank you for your kind review and for choosing the Winkworth team.
5/5
GoogleExcellent service - really professional and friendly. Oisin in particular was fantastic, extremely responsive and really invested in ensuring that we secured the property that we had set our hearts on. I would recommend their services in general and Oisin's service in particular!
Thank you for the recommendation and your five star review, Piers. It is much appreciated. It was Oisin's pleasure to have been able to help!
5/5
TrustpilotGreat experience with Winkworth
Great experience with Winkworth! Ryan was brilliant with communicating and organising our move.Would highly recommend
5/5
GoogleAmazing experience selling with Winkworth Islington. Zac and Dhruv helped all the way through the process. Would Highly recommend. 😊😊😊😊 …
1/5
TrustpilotThey did not show up
We booked an appointment to view a property, and they did not show up. We arrived at the agreed location at the exact time, tried to call them on the phone, no answer.According to the current tenants, who were kind enough to let us in, explained that the agent just left a few minutes before the appointment.The agent did not call us back later, nor replying to our email.
Hi Viktor, We're sorry to hear of this happening as we pride ourselves on our excellent customer service. Please get in touch with us at: clientrelations@winkworth.co.uk in order that we can talk further.
5/5
GoogleFound Winkworth (Dan & Hamish) absolutely brilliant! Really helpful, responsive and pro-active in getting my flat sold. Also kindly advised me on various questions regarding my next move and property plans despite this not being part of my actual sale which was so helpful and not part of their responsibility at all. Brilliant Estate Agents who I would recommend highly!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking time to post your kind review Nia. Hamish and Dan are always pleased to offer their best possible advice and we're happy to have been able to assist in producing such a positive result.
5/5
TrustpilotMarika was exceptionally helpful with…
Marika was exceptionally helpful with our entire move
Thank you for the review Isaac!
5/5
TrustpilotAaron is great
Aaron is great. I have used this branch for many years and they have been excellent.
1/5
GoogleAs a tenant, the experience of working with Winkworth Islington was incredibly disappointing. Staff were initially very polite but requests for things to be fixed went unheeded during our tenancy. At the point of checkout we found ourselves fighting over lots minor issues, as they charge you for pre-existing problems and issues outside the scope of tenant responsibility.
5/5
GoogleIt was a real pleasure to work with Louisa and the rest of the Winkworth team. She was always very responsive, helpful and listened to the criteria I had in mind when I was looking for a property. Thanks to her I found a flat that I love. It was by far the best experience I have had working with an estate agent during this purchase process!
It's great to hear that Louisa was able to assist you so successfully in your property search. Thank you so much for taking the time to write a review - Louisa is delighted with the feedback and said it was a pleasure to help you.
5/5
TrustpilotWInkworth's were excellent in…
WInkworth's were excellent in supporting the letting of a flat in Kensal Green, including identifying and finding the right tenants, and then providing an personal service in helping the management of that property.Winkworth's also provided a brilliant sales service when it came to marketing and selling the same property, taking us right through the process. Thank you.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleWinkworth's selling team were excellent - in the personalised support they provided, communicating clearly and keeping me informed. I particular appreciated the personal support to deal with problematic issues that arose. I sold and completed my sale within the deadline we agreed. I have used Winkworth for renting and management of my property - this was well managed. Big thank you. GurcharanPositiveResponsiveness
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the very best service for our clients and we are delighted to have met that.
5/5
GoogleWinkworth have been wonderful tenant managment. As a landlord living overseas, I've been fortunate to have a professional (and patient) team working tireless. Shout outs to Emily, Thomas and Susan for all their hard work and supportive nature.
Thank you for your kind review of our lettings and property management teams, James. It is our pleasure to continue to be able to help.
5/5
TrustpilotProfessional, patient, a pleasure to deal with.
Nicola went above and beyond the call of duty to manage a very complicated and lengthy conveyancing, keeping in close touch with us and the others in the chain. We have never before experienced such a high quality of service from any other estate agent.
5/5
TrustpilotWe highly recommend Winkworth.
We felt Winkworth appreciated our property. The photos were beautifully taken, and we were given good advice regarding marketing. When we received an offer for our house (it happened very quickly), they helped by communicating clearly between buyer and seller whenever necessary which made the process considerably less stressful than it could have been. Everyone we spoke to was highly efficient and supportive throughout.
4/5
GoogleOverall a great experience to work with Winkworth. It was lovely to work with enthusiastic people who were charismatic, kind and understanding. Suzanna especially had been very helpful in the process and as previously mentioned understanding, which is important in stressful times.
Thank you for your kind review here Tomi. We're glad to hear that, despite the stress at times of moving home, the team and Suzanna in particular were able to be so helpful and understanding. Wishing you all the best. The Winkworth team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Winkworth, Islington won Trusted Agent; Winkworth, London won Gold.
Tell us what you need and we'll put you in touch. Winkworth Islington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
