Winkworth Islington reviews

★★★★★ 5/5

Trustpilot

Professional and reliable.

Connor has been helpful and reliable in looking after our property and has dealt with any issues quickly and efficiently.

Mark · 4 November 2024

★★★★★ 5/5

Google

Sean and the team did an excellent job managing the sale of our flat - we got loads of viewings, communication was good, and they ultimately delivered what we were hoping for.

Sam · 23 October 2020

★★★★★ 5/5

Trustpilot

The whole experience with the team at the winkworth helleson branch

The whole experience with the team at the hellesdon branch were amazing, Daryl, was so helpful with the questions and made the process amazingly easy, thanks for helping us move into our new home

Mark · 5 December 2025

★★★★★ 1/5

Trustpilot

Tenants, Landlords, run away from them!

I will try to summarise my recent experience with Winkworth (Islington).At the beginning of September we went to see a property in Eagle Point building (Old Street Area). The viewing went really good, the Negotiator (George) was very kind and as we liked the property in less than 30 min we paid and let agreed the property.Our moving date was the 30th of September, more than 20 days later, during that time, and since day one we have asked three simple questions:- Does the property have fiber internet installation?- Does the building have bike storage?- When can the items that we don´t want be removed from the property?The first one was never answered, the most accurate response we got was "we think so", the second one was wrongly answered that the building has not bike storage facility and we are still waiting for a response on the third one.(FYI - The first two questions are answered on the property info document that we found when we moved in, so they were totally unaware of the characteristics of the apartment, very professional...).Apart from these questions, during the process there was no updates, and I had to chase them on weekly basis.On the moving date (30th) we come to the property for the check in inventory, and it was then when we realised that some aspects of the property were completely dirty (Oven, Taps, Toilet....) it was disgusting, so the first thing we did was to contact the Winkworth's Property Manger (Donna), which in a very defensive way, and without even apologising for the status of the property and the lack of hygiene (especially with the current Covid situation), said "You have not requested the property to be professionally cleaned"... We were shocked, we reviewed the contract and as it happens with all tenancy contracts, there is a clause that specify that when you leave the apartment you must professionally clean the apartment, so we reply back to Donna and then she confirmed that apartment was professionally cleaned when the previous tenants left the apartment (all her response was in the same tone as the initial one, no apologies, all defensive, really impolite).We replied back to her again, this time in a more serious tone, and complaining about her impoliteness but also to ask her for the proof that the apartment was professionally cleaned, because it would really surprise us if someone would say that the apartment was cleaned after looking into the photos we took, and for probably the tenth time to ask for when will they take the things that we don´t want from the property.As you can imagine, there were no more responses, so we cleaned the apartment, as it was disgusting for us the lack of cleanliness and we have have just contacted the director of the Winkworth Islington branch, and write this review as we believe anyone thinking on hiring their services should think about it twice, regardless if you are a tenant or a landlord, but actually, if you are a landlord you have probably more to lose, as they will be talking on your behalf and I would never let someone like them to talk on my behalf.

Adrian · 3 October 2020

★★★★★ 5/5

Trustpilot

great value

We had a difficult sale mostly due to difficult solicitors but Guy and team went over and beyond to make it happen. Couldn't recommend enough. Happy we didn't go for an online broker as sale would surely have fallen through. Fair pricing. thanks.

ReviewerName · 24 July 2023

★★★★★ 1/5

Trustpilot

Winkworth leigh on sea

Winkworth leigh on sea. A bunch of liars and con artists. We rented a flat and asked for a break down of the fees we had to pay and also for the landlords details which were missing. The staff nodded and smiled and yes we will get those for you as we signed the contract and got our keys. 5 minutes later when we asked for them again they said we couldn't have them. Blatantly lied to pur faces. They take so long to respond to problems with the flat and didnt fix the big issues. The place obviously had mould which had been painted over as it appeared after a few weeks of moving but lied when asked about it and later said they think it might have had in the past but they were unaware. They also turn up well over half hour later to an appointment they made to inspect the property upon leaving. Their store was a 8 minute walk to the flat and when we called to see where the agent was, she hadn't left yet despite being 20 mins late already. Avoid these useless people at all costs.It's funny how a company only wants to help you after you leave them an honest bad review. I'm not wasting anymore time responding to such an awful company.

Walker · 24 July 2020

★★★★★ 1/5

Trustpilot

Utter jokers

Utter jokers. They made it so difficult for me when mentioning I wanted to view some properties near Victoria train station. An Indian guy in his early '40s asked me to come to their office, after asking all the irrelevant questions on the planet then showed me a rubbish council flat. I was feeling a bit sick from his car fumes and asked if we could meet at the next property while I was walking. I have never seen him ever since: he simply disappeared and did not even answer the phone. I was too embarrassed to call the office and complain. I gave up on this company, they are just bullies asking to pay for just about everything while they laugh all the way to the bank thinking if you are a single woman with an 'exotic' accent you must be having a low IQ too. Bunch of jokers to be avoided.

CP · 22 March 2024

★★★★★ 5/5

Google

I had a very positive experience with Tarin I and Suzanna P - thanks for helping us land a home we're very happy with!!

Priya · 3 April 2025

★★★★★ 1/5

Trustpilot

Thoroughly disappointed with Winkworth , Brook Green W14 .

Extremely unreliable and unprofessional . I was advised to market my property with Winkworth , Brook Green , Shepherds Bush Road. The owner , Ben, came to value my apartment on Wednesday 7th , he was enthusiastic about getting it on the market next Monday. He confirmed all details discussed in person on an email on 8th , I called in the morning on 9th to reconfirm I was very happy for them to proceed and I then got a call from the photographer who booked in for today 10th at 09.00 am but after 20 minutes he sent me a text saying that he had a double booking and did not offer another option. I tried all day yesterday 9th to find out what had happened and only today at nearly 02.00 pm I got Ben’s email saying that he could not market my property as the situation would not allow him to satisfy my needs. I wasted 3 precious days and think it is outrageous that someone thought to be an established professional, can actually behave like this. Unexpectedly disappointing.

A · 10 July 2020

★★★★★ 5/5

Google

Had a really great experience with Rory at Winkworths

Hamish · 17 September 2025

★★★★★ 5/5

Google

I can't speak highly enough of Winkworth and specifically Dan, who was communicative, responsive and informative throughout the process (thank you, Dan!) We had been through two other conveyancing processes for other properties before we purchased through Winkworth and the difference in service and knowledge was remarkable. If we come to sell at any stage, I won't hesitate to contact Dan. Thank you for all your support and help throughout this process.PositiveResponsiveness, Quality, Professionalism

Rachel · 23 October 2021

★★★★★ 5/5

Trustpilot

Had a great experience arranging a new…

Had a great experience arranging a new rental with Aysha and Rory from Winkworth Stoke Newington and Winkworth Islington. Aysha in particular was super responsive and very helpful. Thank you!

Henry · 16 December 2025

★★★★★ 5/5

Google

Conor has helped us over several years to let out our flat. His advice has always been spot on and we’ve always had great tenants and minimal voids. Top notch service.

Scott · 3 December 2024

★★★★★ 5/5

Trustpilot

Very happy with the good service

Very happy with the good service. Thanks Oliver for caring and all the staff to make it happen. Will recommend this lettings agency Winkworth for professionnalism.

Fatima · 28 June 2021

★★★★★ 3/5

Google

Great experience with Winkworth with George who was super responsive, and provided a smooth experience. Unfortunately the experience went downhill from there when going through the admin side of things with Kam, who unfortunately never responds to emails, spelt names wrong after multiple times of correcting and has continued to send automatic emails even after 1 month of moving in, also all of our utility bills have been spelt in the wrong name so we now have to contact them all to amend. Generally sloppy service from the admin team. - Felicity Dudley

Felicity · 24 October 2019

★★★★★ 5/5

Google

An outstanding agent I have used for several years now. Over the last 30yrs+ I’ve been renting out properties in the Islington area I’ve yet to find a more responsive, dedicated and commercially sensible firm. I would fully recommend them to friends and family.

Luis · 25 April 2024

★★★★★ 5/5

Google

Fantastic services from Oisin and Suzanna. Overall a great experience to work with Winkworth. It was lovely to work with people who were responsive, kind and understanding. Oisin and Suzanna especially had been very helpful in the process and as previously mentioned understanding, which is important in renting a new flat.

Tinwai · 27 November 2023

★★★★★ 5/5

Trustpilot

Aaron is the best professional we had…

Aaron is the best professional we had to deal with.He did a great job during our journey in finding our new home.We highly recommend him.

N · 13 June 2024

★★★★★ 1/5

Trustpilot

greedy agency (dont be fooled by them)

greedy agency not believing in someone when they tell them they have 10 years of tenancy in a house, all they want is someone to make a lawyer, doctor or someone working in the house of Parliament salary to rent a property from them, absolutely a disgrace of an estate agent company.

Yohan · 17 November 2023

★★★★★ 5/5

Trustpilot

Excellent

Faraz was fantastic. He was always available, very helpful and knowledgeable throughout the entire process. Couldn’t recommend enough

Chris · 29 June 2022

★★★★★ 5/5

Trustpilot

Winkworth Sunningdale

Jenny Wintermeyer from Winkworth Sunningdale was our agent to find a new tenant for our annex and she has been a pleasure to work with. She has been helpful, informative and pleasant from beginning to end of the process. In particular, I lipread and Jenny immediately coped with my personal communication needs which was very much appreciated.

Barbara · 7 May 2021

★★★★★ 5/5

Trustpilot

Brilliant service and Simon Jenkin was…

Brilliant service and Simon Jenkin was an absolute star. Fantastic communication and went above and beyond to help during the process. Would really recommend to anyone and will definitely be top of the list if / when moving again..

Angus · 9 July 2023

★★★★★ 1/5

Google

Terrible service. Completely unprofessional handling of communications. Had to chase them down just to get them to respond. Emailed them, took 2 weeks to respond the first time. Then emailed me to schedule a call that day and didn't follow up for a second time. Almost a month later I got an email from them, which I promptly replied to reiterating my interest and for the second time they have not even responded my flat inquiries. Would not recommend at all. Extremely disappointed since the St. John's Wood office was exceptional.

Yannis · 24 October 2018

★★★★★ 5/5

Google

I recently sold my place through Winkworth Islington and would highly recommend them. Hamish, Sean and the rest of the team are professional, friendly and honest. I tried selling my place with an online agent but I was getting no luck. I swapped to Winkworth and they did two things that impressed me. Firstly, the volume of bueeing was much higher and even had the first viewing the same day I listed them. Secondly, they were bringing in people who were suitable for the flat. I lived in a one bed so it’s not going to be right for everyone but I felt they were bringing in people who would realistically be interested. Additionally, their communication is excellent. They reply to emails quickly, they call you if there is something to discuss and they are honest. They tell you exactly how it is and don’t try and waffle their way through the sale. I would definitely use them again and recommend them to anyone.

Stephen · 24 October 2018