5/5
Savills
Ben was efficient, patient, knowledgeable and a pleasure to deal with.

Trusted Agent profile · Islington
★★★★★
2,114 reviews across 2 platforms
94 Upper Street, London, N1 0NP, Islington, N1 0NP
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Savills's office in Islington, at 94 Upper Street, is rated 4.2 out of 5 across 2,114 reviews on two platforms, including 300 Google reviews rated 4.8.
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Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
Savills
Ben was efficient, patient, knowledgeable and a pleasure to deal with.
5/5
Excellent management from Anmol Johal
Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!
I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol
5/5
Great, hard working team
The staff at Savills worked tirelessly for our sale, whilst we didn't get the price we hoped we would they communicated honestly with us about the market and what was realistic. They have supported us throughout with flexibility and a real work ethic.
Thank you so much for your kind words. We know that selling and moving house can be a difficult time, so it's great to hear that we made it that little bit easier for you.Regards,The Savills Team
5/5
Sophie is relentless and an amazing salesperson
Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
2/5
I rent out a property through Savills and their garden management of garden maintenance is abysmal. The garden is only really a courtyard garden , mainly paved, but getting Savills to schedule in gardeners to come and carry out pruning /weeding of a couple of climbers in the growing season is a nightmare. They seem unable to operate a diary prompt service to get people in once a month in the growing season ie April to November. Am constantly having to prompt them, often when the space has become overrun and is costly to bring back into a manageable space. Don't have Savills manage your garden maintenance. If you can , do it yourself.NegativeResponsiveness
5/5
Our contact with David Gwinnutt at Savills started a couple of years ago - buying and selling turns out to be a slow process. In helping our search for a suitable property he was always thoughtful and empathetic, and when Savills absorbed Currells we naturally followed him. Shortly thereafter we put our house on the market with David, when he encouraged us in providing marketing input. He was joined by Savill's team who work as an effective unit: Libbi Hattersley, Sarah Curtis and Gracie Loveday, all of whom proved to be sympathetic and proactive in what has proved (as they frequently are) a complex and challenging tale. We have always felt well-supported throughout, in contrast to other agents we have unfortunately had to deal with. If you want a thoughtful, trustworthy and committed Islington agent, we would strongly encourage talking to Savills.
1/5
If you are landlord with a property in the King’s Cross / Islington area, avoid working with the Savills Islington branch if possible. We had a bad experience with them. After letting our property with them for almost two years, not only did we not get better contractual terms, but the quality of service we received deteriorated. To cut a long story short, they even damaged our property (we had ample evidence that a coffee stain was made on one of our freshly painted walls during a Savills viewing -picture attached-). Not only did they fail to take responsibility for that, but they prevaricated for over a week, pointing fingers to other potential culprits, and thus costing us more than a week of viewings. Even though they eventually got it fixed through one of their contracts, they never acknowledged the tax that it was their mistake. After that, they supposedly came up with a rental offer by a student at the asking price (even though we had explicitly told them that we were targeting professionals as tenants), which was magically withdrawn the following day. In the end, they urged to go with another agency, costing us valuable time and money. We have launched an official complaint procedure and still haven’t heard anything back. Their level of professionalism is regrettably low and belies their effectiveness in finding tenants. We will be taking further actions with the Property Ombudsman.
5/5
Aliya Charnley have been very helpful…
Aliya Charnley have been very helpful during the entire tenancy process.
Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
This company appears to advertise…
This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .
Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?
5/5
5 star service from Savills …
Superb service from a very professional team. I am so pleased that Savills arranged the tenancy - I can’t find anything to complain about - most unusual for me !
Thank you so much for your review, Ian, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Connie and Georgina at Savills were…
Connie and Georgina at Savills were great help, warm and professional throughout. Even though we eventually found a place elsewhere, the guys at Savills stood out as having the balance of engagement, without ever being pushy or forgetting our needs.
Thank you for your kind words. We are glad to have been able to work with you and wish you best of luck in your new home. Regards,Connie and Georgina
5/5
Selling through probate
Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
In a difficult market, Savills' advice on pricing and perseverence on promotion paid off. We got there in the end - thank you
Dear Robert, Thank you for taking time to write this review. We are pleased to hear you are happy with the outcome of the sale. Wishing you the best of luck with your move.
1/5
Complete waste of my time
They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
Savills Letting Department in Bristol…
Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.
Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team
5/5
It was great working with Oliver…
It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.
5/5
Savills St John’s Wood
Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team
1/5
Not interested in handling my sale
Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.
We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.
5/5
The Savills team did a brilliant job…
The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
Paige Ford
Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour
Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige
5/5
Compliment to Yato
Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.
5/5
A worry free journey with exsperts that really care and have high standards
They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.
1/5
Damp issues in rented flat
We have had damp issues in our flat for a very long time, it was rented out via Savills so one could expect they would have some responsibility to sort it out.
5/5
From the very beginning I felt valued
From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams
Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team
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Tell us what you need and we'll put you in touch. Savills Islington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.