Savills Islington reviews

★★★★★ 1/5

Trustpilot

It’s been 25 days since we moved out of…

It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively

Peter · 30 May 2019

★★★★★ 1/5

Google

Our recent experience with Savills was a frankly appalling level of service and lack of courtesy. My fiancee and I had scheduled a viewing with Oktaj Nebija to see a unit that Savills was letting and departed work early to accommodate. We arrived at the flat 2 minutes early and proceeded to wait 10 minutes without Oktaj showing. When we tried calling him he picked up, we started conversing, then he proceeded to pull the classic "I'm in a tunnel and losing service" approach then stopped all further communication. Attempts to reach him via further calls and email were unsuccessful as were attempts to call the main Savills line. We further stopped by the office to see if anyone could help but no one answered the buzzer. No follow-up or reasoning was provided by either Oktaj or Savills Islington. A disgraceful showing by a purportedly top notch letting agency. Your time is better spent elsewhere where potential customers are treated with respect.

Marc · 24 October 2019

★★★★★ 5/5

Trustpilot

Quite simply, everything you'd want from an Estate Agent

I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.

Mark · 9 March 2020

★★★★★ 5/5

Trustpilot

Exceptional Assistance and Support from Savills During the Purchase Process

I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.

David · 6 June 2023

★★★★★ 1/5

Trustpilot

Service - 0 star

What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.

Abbas · 15 November 2022

★★★★★ 5/5

Trustpilot

I enjoyed working with the Savills team…

I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.

Chris · 2 May 2023

★★★★★ 5/5

Google

Had a great experience with the Islington branch of Savills, helping my parents find a property that was just right for them. In particular, the branch Manager (Dan Fox) went out of his way to personally make my Parents feel at ease with getting into the swing of things, regarding finding the right property for them. This was a very nice touch and added to the professionalism my family experienced with Savills.

David · 23 October 2021

★★★★★ 5/5

Trustpilot

A very efficient and professional…

A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.

Stephen · 8 July 2022

★★★★★ 5/5

Trustpilot

Selling a house in a pandemic

Selling a house in a pandemic was never going to be easy but Charlie, Ryan and other colleagues did everything they could to help and support us through the process. They were endlessly attentive, hard-working, helpful and thoroughly professional. We would absolutely recommend Savills.

NS · 30 November 2020

★★★★★ 5/5

Trustpilot

Helpful

Helpful, positive outlook, always polite and resourceful. The agent even helped me clean the sink in the flat before a new tenant moved in which was over and above her duties.Also the tenants like her as well, which is important.A pleasure to work with

Ms · 20 November 2020

★★★★★ 5/5

Trustpilot

A great service from Tami Falzon at…

A great service from Tami Falzon at Savills. She was always very professional in her dealings with tenants, other agents and contractors. Her support was invaluable in securing a positive outcome to our recent issues with the apartment above. It was a pleasure working with her

Mr · 7 March 2024

★★★★★ 5/5

Trustpilot

Review for Harry Briggs Reeve of Savils

Savils are the agents for my landlord and the agent I’ve been dealing with is Harry Briggs Reeve.It has been a pleasure dealing with him concerning my retirement and surrender of my farm tenancy. I have found him to be fair open and honest with me throughout all the dealings concerning this transaction

Rob · 29 September 2023

★★★★★ 5/5

Trustpilot

Savills were fantastic dealing with the…

Savills were fantastic dealing with the sale of our property. Richard Brooks we cannot thank you enough for your help and just so professional. All the team were amazing with any questions etc. We have purchased through Savills and most certainly would deal with them again. Thank you.

Carol · 23 January 2024

★★★★★ 5/5

Trustpilot

Hannah has helped me throughout my…

Hannah has helped me throughout my moving process in the new apartment i currently live in. I am very pleased so far about the apartment, as well as my experience and the help i had from her.

Eva · 22 February 2022

★★★★★ 1/5

Trustpilot

Negligent, mean, liars

Initially presented by real estate agency Savills with a beautiful 1 bed and promised luxurious amnesties/services when I moved at Lillie Square at the end of 2017, however sadly the reality proved to be quite the opposite and my experience at the property has been disappointing to say the least. I ended up paying thousands of pounds in bills received retrospectively due to negligence and false advertising on behalf of agency Savills. The building had not been registered with the council and the property hadn’t even been allocated a tax band (although had been advertised as such) causing major delays with council tax bills, internet and electricity supply etc. I had no heating last winter due to an error with the comfort cooling system both estate ADMIN nor SAVILLS were unable to solve for MONTHS. I have interestingly been issued bills worth £600 for this period I have had no heating in from Switch2, the dubious heat network provider the building uses.I was told my Fiona Head of Complaints that these issues were to be expected to come with a new built. When asking them for compensation for the issues I was refused it and given notice to vacate the property. The only soothing thought is that I am due to leave the property soon, leaving all these problems and nightmare behind.

Sandra · 10 March 2019

★★★★★ 5/5

Trustpilot

Excellent sales and rental departments

I have now been involved with Savills in the rental market and the sales market. Both are equally good and run very well by management with a great team to follow.

Joe · 11 November 2022

★★★★★ 5/5

Trustpilot

Picked up the phone and then sold my…

Picked up the phone and then sold my house. I knew how long it would take and how much it would cost. GreatThe help finding a solicitor who efficiently handled the paperwork was a bonus

Miss · 23 May 2022

★★★★★ 5/5

Trustpilot

House sale

We would like to commend George Hill on overseeing a successful and professional sale. Always very quick to raise and answer questions, explain any issues, and a pleasure to work with. We would fully recommend.

Tim · 19 May 2022

★★★★★ 4/5

Trustpilot

Welcome relief!

After a distinctly average experience with one of their competitors on a purchase that fell through, our experience with Savills (and Millie in particular) was a welcome relief. Professional, pragmatic & strong communication helped close out a relatively swift new home for our family.

Martyn · 8 September 2020

★★★★★ 4/5

Trustpilot

Tireless Support

Throughout a lengthy and complicated sale - first Brexit issues, then Covid 19 restrictions - the Savills negotiators gave excellent advice and personalised support: in particular, during the final stages of completion, when their extensive professional experience ensured the successful outcome. Highly recommended.

Alan · 11 December 2020

★★★★★ 4/5

Google

After about a year of viewing properties with different agencies, it was a relief to be helped by the direct and straightforward assistance of Currell. The agent I've had the the most contact with, Sabrina, has been a friendly point of contact, very helpful in guiding me through the process of making an offer, and prompt with following up on any queries. For the area, I would definitely recommend this agency as having good knowledge of particular pockets and their value.

Sashaoco · 24 October 2018

★★★★★ 2/5

Trustpilot

Shame on you

The support from Savills during our rent period was ok. However we have just been withheld 10% of our rent deposit return because of two small issues. No understanding or flexibility for moving out during a lockdown period. Shame on you Savills!

Paul · 1 February 2021

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. We were renting a flat, and we had to chase them constantly. They didn’t provide a check in inventory, and the flat had not been cleaned at all. They didn’t come to the check-in, and nobody answered phones or emails for days.

Customer · 18 July 2020

★★★★★ 5/5

Trustpilot

Sale of my Property

Excellent professional friendly service

Dr · 19 August 2024