Kinleigh Folkard & Hayward Clerkenwell Sales reviews in Islington

★★★★★ 5/5

Trustpilot

Sawan Shah & the team - Superb.

The service we have received from KFH for the purchase of our property has been extremely efficient and reassuring throughout. Sawan Shah is an absolute legend and we cannot recommend his professionalism and approachability highly enough. My partner is self employed and he understood from the get go what was required to ensure our 'story' was told with the respect it deserves. Sharon Seale's clear and transparent communication helped us understand each step of the process and what was required from our end. Moreover, Ravi Chauhan hosted two extremely helpful calls to ensure our mortgage protection was processed with ease, his communication was also excellent throughout.

Will · 18 June 2024

★★★★★ 5/5

Trustpilot

A good estate agent was essential when selling an inherited rented property

I sold an inherited rented property recently on behalf my siblings. The property was left in a very poor state by the last tenant (who also owed rent). Notwithstanding this I think KFH probably achieved the best price the demise would command at the time. Tom and Cameron kept me regularly informed of all the offers and generally communication was excellent. This became essential when dealing with the conveyancers (it would seem lawyers have their own time-scale (despite both parties wishing to complete asap). Admittedly having a three-way ownership split did not help. Property transaction will never be a simple process and it will always be necessary to obtain good, prompt and reliable information and advice. I am a Chartered Surveyor so was somewhat biased when choosing to use KFH, who have a professional surveying department. They respected that I knew something about the housing market and their communications reflected that, as opposed to my legal advisers whose instructions and advice was perfunctory at best. I would always advise, where possible to instruct an estate agent who employs Chartered Surveyors and certainly would employ KFH again.

Techne · 17 June 2024

★★★★★ 5/5

Trustpilot

Sawan is the man

Sawan is the man! He has made my property search bearable and his intricate knowledge of mortgages and my financial situation has been explained to me in layman terms so that I have understood and have been supported 100% throughout this long, arduous journey. He even went so far as to visit a competitor estate agency with whom I had made an offer, to check out if I was getting the best deal. I cannot rate Sawan highly enough. He’s personable and highly skilled and I have felt helpfully led along the house buying route. Thanks Sawan

Camilla · 11 June 2024

★★★★★ 4/5

Trustpilot

Fixflo

I am writing this review to provide feedback about Fixflo. It is most unsuitable for communication with a managing agent concerning work to be done. As a client you need to be able to communicate with your agent in confidence, discuss options and provide private and confidential feedback, not communication that is available to other parties.

Frances · 22 July 2026

★★★★★ 5/5

Trustpilot

Well cared for as first time buyer

I was a first time buyer - Darren Tait was the estate agent for the property I was purchasing, Pardeep Chahal was the mortgage consultant. Both were fantastic - great communicators, reliable, trustworthy, and patient with my many questions. I'm particularly grateful to Darren for all his hard work - due to tomfoolery in the chain above he went above and beyond chasing solicitors and other agents to ensure the purchase completed in time.

Lydia · 18 September 2024

★★★★★ 5/5

Trustpilot

I recently switched to KFH and had a positive experience

I recently switched to KFH and had a very positive experience with them sorting out a leak in my bathroom. Nick, the property relationship manager who dealt with my issue, was very professional, kept me up to date every step of the way and even mediated when the contractors did a subpar job with the new pipings and helped me resolve the issue. All in all, great job!

Nikos · 23 April 2026

★★★★★ 5/5

Trustpilot

Straight forward from outset

Straight forward from outset, put the extra effort in to answer our questions and provide data to evidence KfH Chiswick performance. An approach not shared by peers. A well crafted go to market strategy, devised by Liam, helped us quickly achieve a significant premium to ask, in a difficult environment. Liam and Craig went above and beyond to keep the chain alive and get it over the line, in trying conditions.

K&S · 28 October 2024

★★★★★ 2/5

Trustpilot

Not recommended

I purchased my first flat through KFH. They were very efficient and responsive during this process, and guided me well. However, apart from these, my experience was not at all positive. It became evident very quickly that they were working solely for the benefit of the seller. Little to none was done to take into account what would work for me, both mortgage-wise, and in terms of discussing exchange/completion dates - it was always a matter of doing what the seller wanted. There were also a few events of miscommunication/incorrect information which resulted into me losing some money.I do acknowledge that they were dealing with a particularly demanding seller, but in my opinion, what makes a good agent (or rather a good employee in general), is their ability to deal with difficult, non-trivial situations. I would not recommend KFH as a buyer.

Georgios · 30 May 2024

★★★★★ 5/5

Google

We worked with Jennifer from KFH. As an international student it was a challenge to find a flat while living in the US. She and her company were a tremendous help in securing the right property for us. Thank you for everything Jennifer !!!

M · 22 September 2025

★★★★★ 5/5

Google

Another excellent service from KFH Clerkenwell, I now have 2 flats let through them. Top-notch tenant going back to US afer a tenancy of just under 3 years, and another American moving in the next day. Their contacts through their corporate relocation service are excellent. Very sensible weekly update conversations during the advertising/viewing process. Update: Jonathan has been a tower of strength in my difficult sale - firstly in advising me to wait whilst all the cladding was sorted and then through a protracted sale. So I recommend them for selling as well as letting - I originally posted 4 years ago and they still let my other flat, again to a top-notch tenant.

Catherine · 28 May 2024

★★★★★ 5/5

Trustpilot

FIVE STAR service from Bromley’s KFH Lettings team

I was very happy with the way KFH dealt with letting out my property. Within 6 days of giving instruction they had collected the keys, arranged photos, marketed the property, conducted several viewings and secured an offer. I liaised with several staff members and all were easy to deal with and very helpful including Stephanie, Amy, Andree, and a special mention to Demi who was brilliant in securing the tenant and negotiating favourable terms! The service KFH provided was very professional, personable and friendly and I’d have no hesitation in recommending the company or using them again! 5 Stars 🌟

M · 15 May 2024

★★★★★ 1/5

Trustpilot

I was extremely disappointed

I was extremely disappointed with the lack of sales progression. There was practically no communication after I accepted an offer. I had to chase a couple of times whenever I wanted an update on how things were going with my buyers and what to expect. Asking once was not enough to elicit a response. Also, the fact that my buyers wouldn't be able to complete before a certain date was not mentioned to me when the offer was passed on.

Sabine · 15 May 2024

★★★★★ 5/5

Trustpilot

A big thank-you!

A big thank-you!A big thank-you to Elijah Johnson for helping me finding and securing a great flat in Wimbledon in record time. I am extremely grateful for the finding, advice and support all along the process. Once the flat was secured, things went very smoothly. Elijah also continued to answer to any of my questions in a swiftly manner. That was extremely helpful. I have now moved into the new flat and I am very happy. Many thanks, Elijah!

M · 28 May 2024

★★★★★ 5/5

Trustpilot

Smooth sailing..

We had an excellent experience working with KFH. Mr Med Moroglu was our advisor and was extremely helpful and keen. He always made time to meet with us and answer all of our questions (quite a few). He is very knowledgable and always advised us about potential deals and discounts. Thanks to him, we have a beautiful new flat which we love. We honestly can't thank him and his team enough. Would work with him in a heartbeat again.

Sameera · 28 May 2024

★★★★★ 5/5

Trustpilot

Incredibly professional in comparison to other agents!

In reference to the KFH Crystal Palace branch.Before dealing with KFH, we had already had very bad experiences with other local agents when looking to buy our first property.Therefore, from the off it was incredibly refreshing to deal with KFH Crystal Palace. All members of staff which we engaged with were incredibly professional, proactive and diligent. We want to give specific shoutouts to Lewis James and Nick Reeves. Lewis was clearly very experienced when supporting us with negotiating the purchase price with the seller, and was always contactable to speak through our position.Nick led our viewing of the property that we ultimately purchased. Straight away it was clear he was very knowledgeable and was able to answer almost all of our queries (and we asked A LOT of questions). For the ones he couldn't answer, he actually followed up (other agents said they would but never did) with us the next day, having clarified with the sellers. He was incredibly thorough and proactive, often preempting our questions as buyers and contacting the sellers accordingly to clarify any outstanding points. What we really valued was Nick's regular calls and mails updating us of the sellers position and progress, helping avoid stress in what can be a very stressful process. A huge special thank you Nick for your support throughout the process, we really appreciate it.We also wanted to mention Dwayne Whyte, who we viewed many properties with earlier on in our search. Dwayne was incredible helpful and he ensured we were also the first to hear about properties that actually met our criteria (can't be said about other agents!).Overall, we had a brilliant experience and we would highly recommend using KFH, whether you're buying or selling. Thanks so much guys!

Guest · 6 May 2024

★★★★★ 5/5

Trustpilot

fantastic experience

We had a fantastic experience of both buying our dream home & selling our home at the same time. KFH agents had a positive attitude from the start, encouraging us through the process & made the dual selling & buying process less stressful. We got an offer above asking price for our house. The agents were professional & worked tirelessly to make the deal happen. They also gave us a fantastic mortgage broker who was key in delivering the result we wanted, negotiating the best possible rate for us with the bank. I want to specially thank Olivia our mortgage broker, Miriam & Ross our agents on both sides. Thank you KFH team.

Sherene · 3 May 2024

★★★★★ 5/5

Trustpilot

Purchase and Sale of property experience

Stephen sold our 3 bed maisonette and assisted in our purchase of our new 'to be' forever home. Stephen was great at managing both our sale and purchase and it always felt like he had our interests at heart and was fIr to both parties whilst doing so. He was available out of standard hours to ensure the sale and purchase went ahead smoothly and we wouldn't regret in recommending him to friends and using Stephen in particular in the future.

Chetan · 2 May 2024

★★★★★ 5/5

Trustpilot

Mortgage Insurance Protection advisor

I was introduced to Ravi from the agency, and he helped guide me in choosing the perfect insurance policy, accommodating both my requests and my budget. After a few phone calls, he clearly explained the details of the policy, and we were able to finalize a deal. Ravi was always punctual for our meetings and flexible enough to work around my schedule. I highly recommend working with him.

Miss · 15 November 2024

★★★★★ 5/5

Trustpilot

Huge thanks to Catherine Wood at KFH Beckenham

Huge thanks to Catherine Wood at KFH Beckenham, who is one-of-a kind in her industry. She is exceptionally knowledgable both about the properties she is selling and the local area. She also really takes the time to understand in detail what a prospective buyer is looking for in order to find a good match for them in record time. An excellent communicator, Catherine is extremely good at presenting properties to buyers and is very proactive at checking in with buyers each week to make sure they haven't missed a property which is newly on the market or which they may have overlooked but could be a good option. On every viewing, she provides all the information clearly and is at the ready to answer questions and make suggestions while allowing plenty of time for buyers to take in the details for themselves and form their own opinion. She was always very clear and straightforward in representing the position of the vendors to us so we could understand how things might progress. Catherine has a deep understanding of pricing in the Beckenham market in particular which is important in order to feel confident that the transaction is being handled fairly and respectfully to all parties. We are so grateful as buyers for all the help and advice that we received that we have already started recommending Catherine to friends in the area who are looking to sell properties and will definitely be seeking her help when we eventually come to sell our property. Very highly recommended.

Sophie · 27 April 2024

★★★★★ 5/5

Trustpilot

KFH Beckenham Branch

All the staff at KFH Beckenham Branch were very efficient and reactive from the valuation and putting our flat on the market through to generating numerous visits in spite of a a slack winter market and finally the sales process.We've been updated regularly throughout and could always talk to a member of the team (mainly Maxine, Steph, Catherine, Dan and David) in the office whatever the issue.We greatly appreciated their reactivity and liaising with both our solicitors and the buyer's one in order to facilitate and expedite the process and alleviate the stress involved when it became quite complex at times.

Sophie · 25 April 2024

★★★★★ 5/5

Trustpilot

What a Gent!

My daughter and I met Myles when we went to view a lovely flat in Bromley. I was running late because I live outside London and Myles could not have been more accommodating with the change to the time we were able to make to get to the property. He showed us around the whole flat, remembered to open every single cupboard for us to look through (not a minor matter when space is at a premium in London). Even though we were late Myles was patient, answered all our questions, was jovial and did not rush us through the flat. He provided excellent customer service. Khadijah and Mum (Ngozi)

Ngozi · 22 April 2024

★★★★★ 4/5

Trustpilot

Really good sales support

We sold our house with the Sydenham branch of KFH and they were great throughout.Toby the agent who handled our sale process and the bulk of the viewings deserves particular praise: responsive to our queries, quick to share updates from our buyers, proactive in seeking updates from 3rd parties like our buyers solicitors and was friendly and easy to deal with throughout. We ended up using their mortgage brokers too and this was not quite as good: the broker was quite hard to get a hold off and didn't flag things like the fact that the interest rate with our lender went up between the initial discovery and getting an offer. We got there, but it was a more difficult experience than other mortgage brokers we had worked with. Sales was 5-star, mortgage broker was a 3.

Herny · 16 April 2024

★★★★★ 5/5

Google

I recently interacted with Nathan Tshola at KFH Clerkenwell while checking out some properties. He was really friendly, helpful, and made sure I understood everything. He answered all my questions, gave useful tips, and made the whole …

EK · 16 March 2026

★★★★★ 5/5

Trustpilot

Islington Branch Rental

Islington Branch Rentals - Visar has been great. Very responsive and gets things done, which is exactly what you need when asking an agent to rent out and manage a property for you. He was backed up by Nicole who handled the paperwork and the handover to the property manager was smooth. Let's hope that the rest of the tenancy goes as well. Thank you team KFH at Islington...!

Sophie · 18 October 2024