Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe incredible patience of Rossen Kravetz
The incredible patience of Rossen. There were problems with the LPE1 form. The Company Sec was terribly slow in filling out the details of the freehold. It was endless and I thought I would lose the client. Rossen managed to hold onto her. He was helpful and kept calm, though it was the longest sale he ever had and at times really annoying.I am full of admiration for him and extremely grateful for his guidance. KFH are extremely professional and I certainly recommend them.
Christina · 11 September 2024
★★★★★ 5/5
TrustpilotKevin is the best letting agent…
It was a truly awesome experience working with KFH to find the beautiful and comfortable flat we now live in. Kevin Galvez Andrade of Blackheath office was of immense help from start to finish of the letting process, even when we had missed out on the first 2 flats we viewed, Kevin still offered us a third option and worked extra hard to ensure we meet up with all required checks and especially the move in date. Kevin was never tired of our many calls. I appreciate also Elliot and Shelley. I rate KFH Blackheath 5 stars.
Abraham · 10 September 2024
★★★★★ 5/5
TrustpilotKFH Chislehurst
Susan make my experience bearable I had to wait over six months for the probate paperwork to come through no fault of Susan or the sellers. Susan was always there on the other end of the phone to assure me that everything was in order and the paperwork would come through because at stages I was giving up hope.I am very pleased with my purchase and the dealings I had with Susan and the team
Charon · 25 November 2024
★★★★★ 5/5
TrustpilotOur property manager Lily Porter is…
Our property manager Lily Porter is always extremely helpful with documentation needed. Its a pleasure working with her and Ashley at the KFH Tooting branch.
Kathryn · 23 April 2026
★★★★★ 5/5
GoogleFor this first-time AND overseas buyer, Sunny Barhey and Jonathan Clews provided outstanding service, clear guidance, and strong proactivity towards my purchase from the very first viewing till completion.
My budget was tiny but I was treated with respect and professionalism every step of the way. There was excellent teanwork between Jon and Sunny as they navigated all parties across each hurdle with speed and precision.
For a highly-anxious personality such as myself, both Sunny and Jon were calming and accommodative but also firm in managing my requirements and expectations. I appreciated the transparent communication and accessibility, especially as I was overseas for most of the time.
Highly recommended.
Karen · 26 August 2024
★★★★★ 5/5
TrustpilotMaria was so helpful
Maria was so helpful, quick to answer our queries and arranged for a contractor in no time. Thank you so much!
Max · 21 May 2026
★★★★★ 5/5
TrustpilotThe sales process was smooth and highly…
The sales process was smooth and highly professional. I visited the Holland Park office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator, answering my emails promptly even when on holiday in a different time zone. The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.
Ellen · 19 August 2024
★★★★★ 5/5
TrustpilotThe sales process was smooth and highly…
The sales process was smooth and highly professional. I visited the office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator (even on holiday in a different timezone he answered my emails promptly). The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.
Ellen · 19 August 2024
★★★★★ 5/5
TrustpilotAarti Chohan at Clapham is brilliant
I would give her 6 stars if I could! I googled a search term similar to …find me the best estate agent in South West London…and Aarti’s name came up. From the moment we spoke on the phone, I knew why she already had so many great reviews. From the outset, Aarti’s professionalism, efficiency and focus around driving the sale through has been fantastic. This is helped by the fact that she is very personable, positive, easy to discuss things with and her manner is calm, reassuring and refreshingly straightforward. She's also always at the end of the phone or an email and responds quickly. Aarti found a buyer very quickly, kept a close eye on every stage of the sale and made sure all parties knew what was happening and when. She puts a lot of work into joining up all the dots, making sure confusion doesn’t arise and everyone is on the same page at the same time so the process stays on track. Her attention to detail was consistently high throughout. I would like to say a huge thank you to Aarti for taking the stress out of what can be an emotional process for a seller (and for buyers too of course). I am so pleased she looked after the sale of my property.
Anna · 19 August 2024
★★★★★ 5/5
TrustpilotMortgage best brokers
Med and Heather helped us to obtain a mortgage despite our self-employment situation. Med has been very helpful and very polite in replying all of my questions.
Giovanni · 1 April 2026
★★★★★ 5/5
TrustpilotBuying a property via KFH Southgate office Estate Agents
I wanted to express my sincere thanks to Sebastian and his team ( Liam , Emanual , Beazon ) for their exceptional work in selling my property. They truly took the stress out of the entire buying and selling process.Their constant communication and proactive approach kept me informed and at ease.Thanks to their dedication and expertise, the sale went smoothly and I'm thrilled with the outcome. I wouldn't hesitate to recommend Sebastian and his team to anyone looking to buy or sell a property.
Mr · 13 August 2024
★★★★★ 5/5
Trustpilot10/10 experience - 100% recommend this team!
I recently had the pleasure of selling my flat through the KFH Tooting branch, and I couldn't be more impressed with the service I received. From start to finish, Silas, Dan, Antony (and the whole team) were absolutely exceptional.Silas was incredibly knowledgeable, guiding us through the process with ease and ensuring that every detail was taken care of. He was always available to answer our questions, providing clear and concise explanations that made the entire experience stress-free. Dan and Antony the same, especially as our sale wasn’t “text book”. They were also always around to answer my questions and help me navigate the process. Having contacted a few estate agents I am beyond thrilled we chose this team to sell our flat. I highly recommend KFH Tooting, and will definitely be returning to them for any future property needs. I wouldn’t go anywhere else!!
Georgina · 11 August 2024
★★★★★ 5/5
TrustpilotMortgage advisor - Kevin
I worked with Kevin for my mortgage and he was very helpful, despite multiple issues. He would reassess all of the options to find me the best rate at the time. He made the process a million times less stressful. Thanks Kevin :)
Callista · 12 November 2025
★★★★★ 5/5
TrustpilotBrilliant service I highly recommend.
I worked with the Streatham branch of KFH who had sold my flat to me 36 years ago. They were superb, sold my flat for me, off market, in 4 days and the sale was complete in 8 weeks, I couldn’t ask for a smoother process. I worked with Caitlin who knew all the right buyers, kept in constant touch and offered me great advice, kept the process moving along, and worked closely with me till the sale was complete. KFH had my complete confidence throughout. I also recommended them to my neighbour who has now also sold her property. A brilliant outcome.
Debbie · 24 July 2024
★★★★★ 4/5
TrustpilotVery professional service from start to…
Very professional service from start to finish of the sale process, Shaun in particular kept me fully informed as to progress & chased on my behalf all the other parties involved.
Many thanks for your efforts , no hesitation in recommending Shaun & his team @ KFH Highgate branch.
Nigel · 17 September 2026
★★★★★ 1/5
TrustpilotA More honest approach to Landlords
KFH approach to Landlords is a similar a\pproach that bad landlords have to tenantsHaving agreed a % a different amount was put on the portal for us to sign on two different occasions.One tenant vacated our property so the other tenant could share with his girlfriendThe tenant had been at the property for 3 years and KFH were collecting commission every 3 months, Despite having agreed to continue the arrangement in writing they took a years commission from the rental and have refused to return it quoting" this is our standard practice" Do not deal with them via their portal get everything emailed in a PDF file
Frank · 9 July 2024
★★★★★ 5/5
TrustpilotOutstanding service from KFH Chislehurst
The KFH office in Chislehurst has been absolutely brilliant in helping me with my rental property. From beginning to end - helping to find the right property, managing my tenancy and helping me to move out at the end of my tenancy - everything has been excellent. I would like to thank Anita in particular - she has gone above and beyond what I could possibly have hoped for: always super-helpful and kind. She has been a true star.
David · 24 July 2024
★★★★★ 5/5
TrustpilotThe team at KFH Chiswick were…
The team at KFH Chiswick were exceptional. Liam stood out for his warmth, authenticity, expertise and genuine passion for our property. His advice was clear and sensitively delivered. Craig handled the day to day viewings and delivered an agreed sale, above asking price, in under two weeks. The whole team were polite, extremely responsive, on top of the details and hustled on our behalf to get the deal done. All in, we went from offer acceptance to completion in 8 weeks, which was very fast. We had some issues with the solicitor acting on behalf of our buyer who created some additional stress due to a late funds transfer (the day of the move). Whilst this wasn't KFH's fault, it was a KFH recommended solicitor. Luck of the draw I guess. KFH handled the hurdles and stress this introduced admirably and in the end we exchanged and completed successfully on the same day. It was a white knuckle ride with everyone driving hard. I would question KFH on who they recommend if your buyer uses their referral service. Overall, this was a blip and I recommend KFH Chiswick without hesitation. A great service at a highly competitive price delivered by genuinely lovely people. My opinion of estate agents is forever transformed. Bravo.
Nikolai · 3 July 2024
★★★★★ 1/5
TrustpilotAbsolutely horrendous customer service
Absolutely horrendous customer service. We had a viewing BOOKED AND CONFIRMED for 6.25pm. We turned up at 6.20pm. Nobody was at the property. We rang and were told the viewings had finished for the day. On top of this, we were also told 'It's 6:32 you are late' without being asked when we arrived or any understanding. We were sent a video of the property and told if we liked it to offer by 8am the next morning. Absolutely shocking. We also emailed the estate agent about the viewing and asked what happened and never received a response. All they cared about was that other people had seen the property and they knew they would be getting an offer. No consideration for me and my partner adjusting work arrangements, travelling to the property, to then be stood up and not be given the chance to view. No follow up to us contacting them either. Very, very poor experience. Disappointed but not surprised by the sheer incompetence.
Louis · 2 July 2024
★★★★★ 5/5
TrustpilotI’ve worked with Fred on multiple…
I’ve worked with Fred on multiple occasions, and each time he has proven to be an excellent mortgage advisor. He is diligent, thorough, and always keeps your best interests at heart. For my recent home purchase, Fred went above and beyond by revising my mortgage offer several times to ensure I secured the best possible rate in a highly competitive market. I highly recommend Fred for anyone seeking expert mortgage advice.
LP · 23 November 2024
★★★★★ 5/5
TrustpilotFantastic mortgage advisor
Katarina is a fantastic mortgage advisor. My situation is a little more complex as I'm self-employed and had only been doing this full time for 1 year. Katarina was very thorough and discussed all mortgage options with me, as well as my business goals, so we could find the mortgage best suited to me now and in the future. I spoke to a few mortgage advisors before Katarina and she was a stand-out. 12/10 recommend.
Lucy · 22 September 2024
★★★★★ 4/5
TrustpilotLinda was a terrier at chivvying and…
Linda was a terrier at chivvying and keeping tabs on and all parties. I am grateful to her for the final spurt which got me moved.
Customer · 18 March 2026
★★★★★ 5/5
TrustpilotGreat experience with KFH Highgate mortgage advisor
We had a great experience with KFH Highgate and especially Sawan, Sharon and Ravi who secured us mortgage on our first property. We worked mostly with Sawan Shah and he was really helpful and and responsive through all stages of our property search, and offers on multiple properties.He was very detailed and helpful in the initial stages, explaining us in great details all the requirements from mortgage lenders, what should we focus on to present ourselves as attractive borrowers, and what are strong and weak points of our financial situation. We sent out multiple offers on different properties, and Sawan was consistently very clear, responsive and proactive in communicating his availability and setting us up with multiple agreements in principle. At the end, it was no surprise to us when the purchase and mortgage went through without any problems or surprises, as we have already experienced very consistent and confident advise at all stages.Thank you once again Sawan, Sharon, Ravi and everyone else at KFH Highgate. We feel we couldn't be happier with the mortgage advisor experience, and we'd highly recommend anyone working with you.
Milos · 28 June 2024
★★★★★ 1/5
TrustpilotAn absolutely horrendous and scarring…
An absolutely horrendous and scarring experience. I was clear and transparent about my particular situation throughout the entire process - with estate agent Christopher Waweru, yet was informed just one week before my move in date (after multiple calls were ignored/ dodged) that not only was I not moving in, but that they would keep my holding deposit. I was told my offer was 'dead in the water' and was offered no help at all. Shelley Matczak was particularly rude, I've never been spoken to like that from a professional in my life. Luckily I was able to file a complaint to a third party company and have since gotten my money back. Further proving that they had NO GROUNDS to keep my holding deposit.
Teagan · 26 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
