Trusted Agent profile · Islington
★★★★★
2,774 reviews across 3 platforms
327-329 Upper Street, Islington, N1 2XQ, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,774 reviews on three platforms, including 582 Google reviews rated 4.5.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
GoogleNothing but positive things to say about working with Chestertons' broker & management company. Ronan did a wonderful job finding us a flat that was in our preferred neighbourhood & budget. Collette has been excellent to work with since moving in and has been diligent and responsive to all of the items we've needed sorted since our arrival.
5/5
TrustpilotMarine helped me a lot during the…
Marine helped me a lot during the rental process when I was outside of the UK, she replied quickly and tried her best to solve all my problems, thanks a lot!
Hi Yiqing, thank you for leaving positive feedback and sharing your experience with Marine. We appreciate the kind words and wish you all the best.
1/5
TrustpilotWorst Experience with Ms. Preya Nair
I'm disappointed with Ms. Preya Nair's service at Chesterton, marked by a persistent pattern of neglect and unresolved issues. Attempts to communicate have been met with silence, leaving me without updates. I hope this review prompts improvement in Chesterton's commitment to quality service.
Hi Kristina, we're really sorry to see you have left this review. After looking into this further, we are aware that Mark from our Property Management team has reached out to discuss further and an update on your maintenance issues has been provided. We understand that the concerns you had with the noise of an internal pump have now been resolved. Should you need anything else, please do not hesitate to speak with Mark.
5/5
TrustpilotFound a really nice flat
Matthew was very helpful throughout and we hunted our flat overseas. Everything was done smoothly and we are very happy.
Thank you for the glowing review, your kind words have been shared with Matthew
5/5
GoogleMy husband and I recently sold our property with Jamie. He was so helpful throughout. Before now I had not realised how much agents do to ensure a smooth exchange and completion process. Thank you Jamie for the continuous support!
5/5
GoogleI worked with Jamie Gallagher on the purchase of a De Beauvoir property and he was very professional and of great help to us given that we are first time buyers. The process was smooth and pleasant. Would highly recommend
5/5
TrustpilotChestertons South West Lettings - Sebastian
Sebastian is knowledgeable, efficient and certainly knows his market. He is courteous and has a nice manner about him.
Hi Harriet. Thank you for taking the time to share your feedback.
5/5
GoogleI recently bought a flat in Angel through Chestertons. Jamie was very helpful, communicative and positive throughout the process. Overall Jamie helped the sale move along quickly and I would recommend him to anyone in the market. Thank you for all your support!
5/5
GoogleJulia Chajdiakova was an excellent agent, and really did her best to help us. Would highly recommend her and Chestertons Islington.PositiveResponsiveness, Professionalism
Thank you for your comments, which we have passed on to Julia and the Islington team. If you have any queries in the future, please do get in touch. All the best.
5/5
GoogleI bought a property through Chesterton's, Guy the estate agent was fantastic and really helped push the deal along. I've subsequently let the property with Chesterton's too. Again, Nikki this time has been amazing. Above all I've found Chesterton's professionalism and communication a step above other agents.
Hi Oli, Thank you for taking the time to leave this lovely review. it's fantastic to hear how the team has been able to provide an exceptional service through the buying and letting process! We wish you all the best, and please don't hesitate to get in touch if you need anything else.
5/5
GoogleI ended up renting elsewhere, but Martina was very kind and supportive during my search process. She's one of the best I've met in the market
5/5
TrustpilotGenerally very happy with the services
I’ve used Chesterton for years to let out my property and always happy with the services. In particular, I am very impressed with Xiaoyi. She is always been very responsible in dealing with queries raised by tenants and/or me. I would be gladly recommend her to others.
Hi DB, thank you for your kinds words for Xiaoyi and choosing Chestertons as your preferred agent. If you need anything further, please let us know. Best wishes!
5/5
TrustpilotDedication and efficiency
Aaniya and Marianna have been excellent property managers for one of our service users for years. They consistently respond swiftly to all repair issues and go above and beyond to ensure the repairs are completed. They are relentless in their efforts until the job is done and always keep us informed at every step of the process. Their dedication and efficiency are truly commendable.
5/5
TrustpilotWe felt in very good hands throughout…
We felt in very good hands throughout the renting process and beyond. Our manager Joyce Paul has always been quick to response to any questions and to manage matters in a swift and very kind way.
Hi Jo,Thank you for taking the time to write a great review. We are so glad Joyce has always been so quick to respond and manages matters in a swift way.Thank you for the support and best wishesChestertons
5/5
TrustpilotI had a great experience with…
I had a great experience with Chestertons, especially with Dawn Cunningham she was incredible. From the moment I found the property that I liked, the process was extremely smooth and way quicker than I could have hoped for! She kept me updated every step of the way and I’m super grateful for all her help in finding me my new place!
Thank you for sharing! We are so pleased to hear.
5/5
TrustpilotVery recommended
Renting a property in the UK can be a complicated process. Our property manager Mark Kardos, from Chestertons, was attentive and helpful every step of the way, allowing us to have a pleasant and seamless experience with our property during the year we lived there. Thank you!
This is so great to hear, thank you for sharing your experience.
5/5
TrustpilotAgent Experience - Andrew
My experience with Chesterton’s was a 5-star due to the attentive hard work of our agent Andrew Zographos. He helped meet every element of our search and not only dedicated to show us properties when available but should we needed a last minute change of viewing he was ever so understanding in helping us out of hours! Couldn’t recommend a more helpful agent!
Thank you for your review Eleni! We are so pleased to hear this.
5/5
GoogleI recently rented a flat through Chesterton's and was very pleased with the service. We dealt with Nikki Humphreys and it was all very smooth from start to finish, she gave really good advice and helped me secure the perfect flat. They even waived the admin fee as a gesture of good will. Would definitely recommend them to all!
5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa was most helpful when we were signing up to our tenancy and collecting the keys.
We are so pleased to hear!
5/5
TrustpilotAkikur has been one of the best agent…
Akikur has been one of the best agent I’ve met.Smart, professional and always helpful!
Thank you for the wonderful review
5/5
TrustpilotAndrew Zographos
As we are new and inexperienced in the UK real estate market, it was great to have Andrew Zographos guiding us and advising us about everything we should know. His professionalism and tenacity has been truly appreciated throughout the process. Very effectively surfaced a high class tenant for us and we are confident that he will continue to offer us his excellent service.
Thank you for sharing your experience at Chestertons with us. We are so pleased to hear this!
5/5
TrustpilotWe rented an apartment with the advice of Juliette Dertois …
We rented an apartment in Pincton Place with the advice of Juliette Dartois. Juliette's professionalism, communication, disposition and kindness were impeccable at all times. Thank you very much for your work.
Hi Rocio, thank you for the great review and sharing your experience with Juliette. We are so glad she was professional and communicated well. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
GoogleFriendly, professional, and reliable service. I recently rented a property through Chestertons Islington and the team have made the entire process as painless as they can thus far. Ronan in particular has been helpful, responsive, and flexible. Would recommend.
1/5
TrustpilotRude and unprofessional
Agent Bradley in the Islington lettings office hangs up in a sulk when required to give information on a flat. Unprofessional and needlessly argumentative tone. Gives company a bad name. Will never rent through Chestertons due to this.
Hi there, we're sorry to see you have left this review. At Chestertons we always strive to provide a high level of service, so we apologise if you have not experienced it on this occasion. We appreciate the feedback and have passed this on to be dealt with internally. We can see from our records you have been looking for a property for some time and yet to arrange any viewings. If you do wish to get back in touch, we will be more than happy to help otherwise we wish you all the best in your search.
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