Trusted Agent profile · Islington
★★★★★
2,774 reviews across 3 platforms
327-329 Upper Street, Islington, N1 2XQ, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,774 reviews on three platforms, including 582 Google reviews rated 4.5.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
GoogleWilliam from Chestertons Islington was very helpful in helping me to find and secure a great property. Would highly recommend!!PositiveResponsiveness, Professionalism
Hello James, Thank you for taking the time to send in your review. I've passed your comments on to William, who was delighted to have assisted you in your property search. If you have any future queries, please do let us know. Wishing you all the best in your new home!
5/5
TrustpilotMade relocation easy and fast
They made my transition pretty easy and handled everything on my behalf. They also provided all the documentation necessary to complete my move. I literally focused on work the entire time whiles they ensured I had everything in place for my move day. In short they are the best.
Dear David,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Our team are over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
Trustpilotsharon chattalis was exceptionally…
sharon chattalis was exceptionally helpful and gave friendly and prompt replies to my queries which helped me a lot.i find all staff do a very professional jobdavid clarke
Hi David, thank you for sharing your experience with Sharon. If you have any other queries, please do not hesitate to get back in touch. Wishing you all the best!
5/5
TrustpilotGood experience with Chestertons
Good experience with Chestertons, Sean was helpful and responsive. Definitely better than the other agencies in the area!
Thank you for sharing!
5/5
TrustpilotChestertons Barnes
Chestertons Barnes are an extremely helpful and professional team. Sebastian Walters was super patient, helpful, efficient and genuine agent. He helped me over a long period of time to find the right property for me and my daughter and I was delighted he did in the end. Thank you Sebastian.
5/5
GoogleWe would thoroughly recommend Chestertons to anyone wanting to sell their property. James was always available throughout the process and guided us expertly - giving great advice and acting in a calm, firm, and gentlemanly manner which was a huge relief in a stressful process. If you want a positive selling experience, you really shouldn't look anywhere else.
5/5
TrustpilotMy property has been on a full managed…
My property has been on a full managed let with Chestertons since 2010. I have found their service to be very professional. The property management team is excellent. I get an immediate reply from them to all my queries. I recommend using Chestertons to all landlords
This is amazing to hear that we've managed your rental property for over a decade, thank you Khurram! If you need anything at all, we're only a phone call or email away. Best wishes!
5/5
TrustpilotChestetons South West Lettings
My partner Jennifer and I have had a great rental search experience with Heather Phillip-St Louis at Chestertons both last year and this year, and we have found her to be knowledgeable, authentic as well as personable. She demonstrated a good understanding of what we are looking for straight away and was very helpful. This sets her apart from most other property agents, in our view.
We really appreciate your feedback, and wish you all the best!
5/5
TrustpilotPurchased a property through…
Purchased a property through Chestertons and they were great, Rae was amazing throughout!
Thank you for the 5 stars, so pleased to read how helpful Rae has been
5/5
TrustpilotSouth west Lettings, Kate
We recently let a house through Chestertons, South west Lettings, Kate Bennett, she was very attentive to our requirements, prompt and professional. She helped us find a property and guided us through the process with the landlord, which was all very thoughtful.Chestertons are also using a fair bit of pretty impressive technology in handling the tenancy process, which makes the process of letting seem quite seamless.
Thank you for the review. We're so glad to hear you had a great experience with Kate - and in using Chestertons Connect!
5/5
TrustpilotGreat experience working with Marine…
Great experience working with Marine Signoret. She was patient, thoughtful, diligent and proactive, resulting in a positive outcome for the tenant, landlord and agent.
Hi Phil, thank you for taking the time to write a great review. We are so glad Marine was patient, thoughtful and proactive. We appreciate the kind words and wish you all the best.
5/5
TrustpilotI’ve just started my tenancy with with…
I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
5/5
TrustpilotI’ve just started my tenancy with with…
I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
5/5
TrustpilotChestertons Rentals
Have been using Chestertons for years for the rental of my property and found their service excellent. Finding the tenant is easy, dealing with all the problems afterwards is what differentiate Chestertons...
Hi Francois, thank you for taking the time to write a review. Its great to hear how you found Chestertons service excellent. We appreciate the support and should require anything else, we will be happy to help.
5/5
TrustpilotHi All
Hi All Just wanted to say I’ve worked with Chestertons for the passed 5 years as a landlord. Amy Voong provides an excellent service very helpful and always returns her calls. Tom as well as Billy also provide the same service…. They care and support the landlord as well as the tenant in a very professional way Thank you all Emmanuel Colourtex Investment Ltd
Thank you for sharing!
5/5
TrustpilotSum yee was fantastic!
I would like to highly recommend the services of Chestertons, especially agent Sum yee! In fact, she was sensational: kind, proactive, transparent, with great knowledge about the property and the real estate market, in addition to having worked hard to make the business work. Definitely, if you need to rent a property, you can trust Sum yee.
Thanks so much for this wonderful review, Gustavo. We are delighted to hear that Sum Yee was able to help you, and leave such an impression!
5/5
TrustpilotThank you Bobby and the team at…
Thank you Bobby and the team at Chestertons, great friendly service and rented my property quickly.
Thanks for sharing your 5 star service from Bobby!
5/5
TrustpilotGood experience
Bobby was very attentive to us, always reply quickly. In general very happy with the treatment.
Thank you for the review!
5/5
TrustpilotVery well organised effort to help us…
Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance
Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotGary has been exceptional
Gary has been exceptional, no other words to describe him.
What a wonderful review, thank you - we've shared this with Gary!
5/5
TrustpilotA great renting experience
A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.
Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.
1/5
YellAbsolutely 'Disgusting'
I had an absolutely nightmarish experience with Chestertons. Their lack of professionalism and utter disregard for tenants' rights were shocking. Firstly, when I reached out to discuss the proposed deposit deductions, they simply ignored my emails, leaving me in the dark about their unjust claims. To make matters worse, my deposit was not even registered correctly. Despite their legal obligation to protect tenants' deposits, they failed to comply with the necessary regulations, leaving me with little recourse for my rights as a tenant. Their overall communication and responsiveness were abysmal, leaving me feeling undervalued and frustrated throughout the entire process. I strongly advise anyone considering renting from [Agency Name] to think twice. This has been, without a doubt, the worst property agency experience of my life, and I wouldn't wish it upon anyone else.
5/5
TrustpilotRowland Blackmore was our Chesterton's…
Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.
5/5
TrustpilotTamara Price at Chestertons South West…
Tamara Price at Chestertons South West Lettings was really helpful and really lovely! Would happily use again!
Thank you for the five star review - your wonderful review has been shared with Tamara
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