Every review we hold for the Irthlingborough office, from every platform, shown as written. First names only.
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5/5
GoogleI used Richard James to sell my home and they were brilliant. Sold it really quickly, kept me updated throughout the whole process, gave really good advice, and chased the whole chain from start to finish. I mostly dealt with Mike and Rachael, and they were fantastic. Both really friendly and helpful. Also really knowledgeable. I would not hestitate to recommend them. I am so grateful for such a great service. π
Lois Β· 8 October 2022
Agent replied Β· 26 July 2024
Thank you Lois for your kind words, we really appreciate them and we are glad that you would recommend our company
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5/5
GoogleGreat experience. Very professional, proactive, friendly and helpful.
Bought the house with them 5 years ago and now sold it.
Couldn't praise them enough.10 stars π β¦
Mihaela Β· 6 July 2026
Agent replied Β· 6 July 2026
Thank you Mihaela for your kind words. We are really pleased that you returned to us to sell your home. We wish you all the happiness in the future.
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5/5
GoogleRichard James ESTAS is a great example of an agency with a great staff and a hardworking team who are committed to help their clients to make the right decisions. Excellent costumer service and great communication through the process of their future home.
Thank you for your card as well!
All the best,
Selv Β· 9 December 2025
Agent replied Β· 20 March 2026
Thank you for such kind words, the team appreciate it. We are glad that you found our customer service and communication good and we wish you all the best in your new home.
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5/5
GoogleColin and his team were fantastic. An estate agent with negotiators that give you good updates and keep you in the loop. Colin went above and beyond for us and we're very grateful for him looking out for us.
Bradley Β· 19 November 2025
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5/5
GoogleWe would like to thank Mike Ollie and Rachel who are all very knowledgeable and helpful, giving great service with successful outcomes. Linda and Blake
Linda Β· 13 May 2025
Agent replied Β· 13 May 2026
Thank you Linda for your five star review. The team really appreciate it. It was a pleasure to help you sell your home.
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1/5
GoogleThis agency resembles the height of unprofessionalism. The agent did not turn up at all to the scheduled viewing, which was confirmed in writing several days prior to the appointment. The agency did not respond to three (3) telephone calls following up on the agent's no-show. After waiting over 20 minutes at the property, I decided to call it quits and go home. Tardiness is unacceptable in real estate agents. This is especially so, given that the property in question (on Banbury Road) is only a few blocks away from their office on Walton Well Road. I arranged my day around this appointment, rescheduling appointments to make the viewing fit. They disrespected me by not showing up. An agency that shows no respect to its customers does not deserve its customers' patronage. Stay away and find a more professional letting agency.
Johann Β· 5 July 2021
Agent replied Β· 5 July 2026
I'm sorry but we do not do the viewings on this property. All we do is advertise the apartments and the landlord does all the viewings. So many apologies if he did not arrive.
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5/5
GoogleI have to say I am very thankful that I used Richard James for my house sale as the service they provided was amazing, I cannot say the same for the solicitors involved!!
Mike was great at the start, coming out quickly & valuing my house, being very informative & the great service he spoke about was very much provided by them.
Great service, highly recommended Richard James! Thank you all
Jadene Β· 8 October 2022
Agent replied Β· 26 July 2024
Thank you Jadene for your lovely review, we are glad that you are happy with the service we provided.
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5/5
GoogleShelbi and the team did a great job in selling my fathers home. Couldn't ask for a more professional company. Thank you
Jason Β· 6 June 2025
Agent replied Β· 6 June 2026
Thank you for your 5* review. We appreciate you taking the time to pass on your feedback.
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5/5
GoogleKatie and the rest of rental team manages my apartment portfolio professionally, dynamically and pays attention to every detail. Her prime concern is and should be the tenant but she always manages to ensure that all parties are support promptly and often out of hours.
Phil Β· 4 February 2026
Agent replied Β· 4 June 2026
Thank you for your fantastic review! π We're delighted to hear that Katie and our rental team have been managing your apartment portfolio with such professionalism and attention to detail. It's wonderful to know that Katie's dedication to β¦ More
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5/5
GoogleMike and Oli were both excellent in all aspects of my purchase thank you
Oliver Β· 22 August 2025
Agent replied Β· 22 April 2026
Thank you Oliver for your kind words, it was a pleasure to help you find your new home. We wish you all the happiness in your new home.
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5/5
GoogleAnthony Cooper - have dealt with him for many years, one of the best , super efficient, excellent advice , very trust worthy and goes the extra mile!
Couldn't recommend more!
Nathan Β· 19 May 2026
Agent replied Β· 19 June 2026
Thank you from Richard James, Mill Hill, NW7
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5/5
GoogleWhat an incredible experience we had with these guys - from finding us a buyer off-market, to achieving one of the highest values in the road and overseeing the process diligently and professionally the entire time, even when things got a β¦
Simon Β· 19 February 2026
Agent replied Β· 19 June 2026
Thanks Simon from all at Richard James, Mill Hill,NW7
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5/5
GoogleThank you for your work, it was a wonderful experience. I am very grateful to agents Elizabeth and Ada for their professionalism and attention to all details. I wish you many successful deals and grateful customers. All the best.
VLADISZLAV Β· 13 March 2026
Agent replied Β· 13 June 2026
Thank you very much for your thoughtful review, weβre delighted to hear you had such a positive experience throughout the process. We truly appreciate your kind wishes and hope everything goes wonderfully for you moving forward.
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5/5
GoogleWe just went through the remortgaging process with Glenn and Claire. They are a dynamic duo and the most helpful. Glenn explains in great detail and makes sure any lingering questions are answered. Heβs also a wizard in his field and finds β¦
Nnedinso Β· 8 February 2026
Agent replied Β· 8 July 2026
Good afternoon,
Weβre delighted to hear that Glenn and Claire supported you throughout the process. β¦ More
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5/5
GoogleVery happy with the service at Romford branch. Charlie dealt with us. He was professional, helpful and very quick to respond to our enquiries. Highly recommend
Sab Β· 17 June 2026
Agent replied Β· 8 July 2026
Hi Sab,
Thank you for your kind feedback. Weβre delighted to hear that Charlie provided professional and helpful support throughout your experience and was always quick to respond to your enquiries. Itβs great to know the Romford estate agent team delivered the level of service and communication you were looking for. We really appreciate your recommendation.
Kind Regards,
Balgores Romford
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5/5
GooglePerfect, modern and well equipped apartment. Well spaced, and itβs has got everything you need. Would recommend this place for a big group of friends or even family. Beautiful apartment.
Cassie Β· 12 May 2026
Agent replied Β· 2 June 2026
Hi Cassie,
Thank you so much for the lovely review!
Weβre so happy you enjoyed the apartment and found it modern, spacious and fully equipped, we like to think itβs got everything you needβ¦ apart from someone to unpack your suitcase unfortunately π
Itβs great to hear it worked well for your group too. Big enough for family time, friend catch ups, and importantly, enough space to escape each other after arguing over what takeaway to order!
Thank you again for the recommendation, and weβd absolutely love to welcome you back for round two soon.
Kind Regards,
Harris & Co
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5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. Iβd definitely recommend their services.
Florans Β· 10 March 2026
Agent replied Β· 10 July 2026
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
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1/5
GoogleNot happy with the service at all was looking at purchasing a property took 3 weeks to get a booking. They let us put an offer in, came back asking for more money, then no communication as to what was going on, this was cash only and not mortgageable. We finally questioned whatβs going on and there is potentially movement in the house but they didnβt warn us before and wasted our time. The house also had a huge apple tree in the back garden that would need Β£5-Β£10k to remove again no details of this anyhwhere in the listing. Was promised call backs and had to constantly chase. This has now put us off using them to purchase a house
Steph Β· 13 December 2025
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5/5
GoogleI was very pleased with their service selling my flat. They were quick to arrange viewings and inform me of any updates. Elizabeth Powell was always helpful, proactive and quick to respond to my emails and deal with the buyer and their solicitor. Thanks for all the hard work Elizabeth.
Joseph Β· 13 June 2025
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5/5
GoogleAmazing experience with Ellie from viewing the property right through to putting in the offer. She has been fantastic the process. Great company
Ashleigh Β· 30 June 2026
Agent replied Β· 31 July 2026
Thank you so much for your wonderful feedback, Ashleigh! We're thrilled to hear that you had an amazing experience with Ellie throughout the property viewing and offer process. Our team at DDM Residential strives to provide exceptional service, and it's great to know we met your expectations. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!
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5/5
GoogleI just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home.
They were always professional and guaranteed me a smooth sale and thats exactly what they delivered.
I will definitely work with them again and recommend to anyone that needs it.
5***** service β¨οΈ
Thank you π
Kelly Β· 25 July 2025
Agent replied Β· 25 July 2026
Good afternoon,
Thank you for your 5* review.
We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team.
We really appreciate you taking the time to provide us with feedback.
Thanks again,
Balgores Property Group
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5/5
GoogleWe cannot recommend Richard James Estate Agents in Mill Hill highly enough! From the very start, their service has been absolutely exceptional. The speed and efficiency with which they handle everything is incredible, thereβs no waiting β¦
Marcia Β· 19 March 2026
Agent replied Β· 19 June 2026
Many thanks from the team at Richard James, Mill Hill, NW7
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1/5
GoogleWhen I was a tenant, they often came in with little notice. Recently, a group of friends and I decided to view a new property in Oxford. The agent just didn't show up at all! There was no message or apology afterwards. We were just forgotten about. Perhaps they found a more lucrative tenant, but it's still nice to be told that the viewing is off rather than just ignoring you and not turning up.
Debra Β· 5 July 2021
Agent replied Β· 5 July 2026
I'm sorry but i have checked our records and i cant see you have ever been a tenant of ours. If you let me know which property you lived in i will investigate further. If not could you kindly take this review down. Thank you
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5/5
GoogleWe were very impressed by Oulsnams service especially when dealing with Shelbi.
Many thanks Gary and Kim
Gary Β· 6 June 2025
Agent replied Β· 6 June 2026
Thank you for your 5* review. We are pleased to hear you had a positive experience with Shelbi.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.