Every review we hold for the Irthlingborough office, from every platform, shown as written. First names only.
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5/5
GoogleI cannot praise these guys enough. To say we had a very difficult buyer is an understatement, but Kelly and Kelly truly did go above and beyond to complete the sale of our house. Kelly Workman really did give what felt like a personal service to us at the most stressful time ever. She was totally invested in achieving our goal and we canβt thank her and the team enough. Absolute legends who were so professional and informative throughout, thankyou so so much x
Sarah Β· 10 July 2025
Agent replied Β· 10 July 2026
Thank you so much for taking the time to leave your 5 star feedback for our Hornchurch team, especially Kelly and Kellie, it really is appreciated. We are so pleased that you are happy with the service we provided.
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5/5
GoogleNothing but praise for all the staff in the Irthlingborough branch. Helpful, knowledgeable and professional. My move took a considerable length of time, with many setbacks, but they remained dedicated through it all. Each member of staff knows about each sale, so you donβt have to wait to speak to a particular person to answer a query. I would not hesitate to use them in the future.
That said, I am never moving again!
Lisa Β· 9 September 2025
Agent replied Β· 22 April 2026
Thank you Lisa for your lovely review, it was a pleasure to guide you through the move, even if it did take a little longer than expected. We wish you well in your new home and we look forward to working with you again in the future if the time ever arises.
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5/5
GoogleI had a difficult move that lasted 8 months but Steve has been amazing constantly chasing, the other staff who i delt with were fantastic, Tom is a lovely young man who will go a long way in his career and lara is also fantastic young lady, a big thank you to all, and would highly recommend
Ann Β· 18 September 2025
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5/5
GoogleWhat a fantastic estate agent. The best I've ever dealt with by far. Rachel and Mike especially, thank you. The care, speed, attention and calmness was second to none. Even on my moving day, when it got late getting the keys. Inviting me and my dog into your office, making me a cup of tea and getting a bowl of water for my dog. Amazing. Thank you once again. Five stars π
Trevor Β· 25 September 2025
Agent replied Β· 15 May 2026
Thank you Trevor for your lovely review. It was a pleasure to help you find your new home and eventually get you in on the day of completion. We hope that you will be happy in your new home.
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5/5
GoogleExcellent service over a number of years and different properties. Prompt replies to any concerns. Jocie was extremely helpful and courteous.
Jane Β· 23 October 2025
Agent replied Β· 23 June 2026
Hi Jane
Thank you for your 5-star positive feedback for our Property Management team especially Jocie, it is very much appreciated.
Thanks
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5/5
GoogleA first class service! From the first moment I opened the door and explained my request, I received a fantastically warm welcome from everyone in the Hornchurch office. The service has been superb so far. Nothing is too much trouble for them. A lovely friendly family firm. I would highly recommend.
Linda Β· 26 March 2026
Agent replied Β· 26 May 2026
Thank you so much for your lovely review!
Weβre thrilled you felt so warmly welcomed at our Hornchurch office. Your kind words and recommendation mean a great deal to our family team. Weβre always here to help.
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5/5
GoogleI would have no hesitation in recommending this estate agent. Peter Grout Smith from the Poundbury office has been professional and helpful throughout the sale of my motherβs apartment nursing the long chain through to exchange and we complete this week. His communication has been excellent.
Lou Β· 3 May 2026
Agent replied Β· 3 August 2026
Dear Lou, thank you very much for your kind words. It was a pleasure acting on your behalf for the sale of your motherβs property. Weβre pleased to hear that your experience with the Symonds & Sampson Poundbury team was such a positive one. Thank you again, and best wishes from Peter and all the Poundbury team
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5/5
GoogleCould not find any fault with Jill and the Penrith team when selling our house - first class service from start to finish. Agreed a realistic price with Jill, for a quick sale, and immediately had a number of viewings booked and several offers being made. We were able to agree a sale within 7 days of the advertisement going live!
Malc Β· 30 December 2025
Agent replied Β· 30 May 2026
Thank you so much for your 5 star review, very much appreciated, thank you. We are delighted to have been able to secure an offer in the first week of advertising, and wish you both all the very best for your next chapter in your new home.
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5/5
GoogleJosh and Hannah and the team exceeded ever expectation we had - we are now in our dream home. A million thank yous
Alex Β· 26 September 2025
Agent replied Β· 26 June 2026
Thank you Alex for your 5* review. We're so pleased to hear that Joshua, Hannah and the rest of the team were on hand to help you during your recent property purchase, we will pass on your kind words. We wish you lots of happiness in your new home, all the best, the Ashtons team.
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5/5
GoogleI am so glad that we chose Oulsnam Barnt Green to sell our property. Shelbi, Sarah and Karen are brilliant - friendly, professional, on the ball and best of all great with communication, keeping us up to date at every stage. I would recommend this estate agent to everyone.
Abi Β· 6 April 2026
Agent replied Β· 6 June 2026
Thank you so much for your wonderful feedback Abi π We are so pleased that you entrusted Oulsnam Barnt Green to sell your home. β¦
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5/5
GoogleSpecial shout out to Lisa and Elizabeth who handled the sales process fantastically. Very responsive, extremely helpful and would definitely recommend them in the future. Thank you!
Mitchell Β· 13 August 2025
Agent replied Β· 13 June 2026
Thanks Mitchell, glad Lisa, Elizabeth and rest of the team could help!π β¦
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5/5
GoogleMy husband and I were pleased with the service Ollie (Oliver), he really kept the communication going from the viewings right through to handing us the keys on completion. Great customers service
Mz Β· 4 August 2026
Agent replied Β· 5 August 2026
Thank you for your lovely words, it was a pleasure to help you find your home. We wish you all the happiness in your new home.
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5/5
GoogleAlex from MS has been particularly helpful over the past few days (heβs always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !
Chris Β· 3 April 2026
Agent replied Β· 3 June 2026
Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.
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5/5
GoogleVery grateful to Hannah C, Rob Ash & the rest of the team for helping us to get our sale through. Hannah especially has gone the extra mile in the after sales process - liaising with a complex chain and always being on hand for a number of queries! We are really grateful for her help and would definitely use Ashtonβs again in future.
Rachel Β· 26 November 2025
Agent replied Β· 26 June 2026
Thank you for your wonderful review Rachel. We will be sure to pass on your kind words to Hannah and Rob who will be delighted. Wishing you all the best, from the team at Ashtons
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5/5
GoogleGreat service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner
Dane Β· 3 September 2025
Agent replied Β· 3 June 2026
Thanks Dane!
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5/5
GoogleI am thrilled to share my exceptional experience with Oulsnam Barnt Green and my property manager, Brogan. Recently, I encountered a couple of leaks in my home, and Brogan's response was nothing short of remarkable.
From the moment I reported the issues, Brogan demonstrated professionalism, efficiency, and genuine care for my situation. He promptly arranged for contractors to visit my home, ensuring that the leaks were addressed swiftly and effectively. The contractors were skilled and courteous, and their work was top-notch, reflecting Oulsnam's high standards.
Brogan's proactive communication throughout the process was greatly appreciated. He kept me informed at every stage, ensuring I was never left in the dark. His dedication to resolving the issues promptly and his attention to detail made a potentially stressful situation seamless and stress-free.
It's rare to find a property manager who goes above and beyond to ensure their tenants' comfort and satisfaction, but Brogan does just that. His commitment to providing excellent service is evident, and I feel incredibly fortunate to have him managing my property.
Thank you, Brogan, for your outstanding help and for coordinating the contractors to fix the leaks. Your hard work and dedication did not go unnoticed.
Gabriel Β· 6 June 2025
Agent replied Β· 6 June 2026
Thank you for taking the time out to write such a lovely 5* review. We are so pleased that you have had such a good experience with Oulsnam and shall pass on your comments to Brogan.
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1/5
GoogleBlock viewing was organised at the house we currently reside at. We returned an hour into the block viewing of two hours; within that time, it seemed somebody (either the viewing rep, Peter, or one of the first four viewers) had helped themselves to the toilet and left the toilet seat up... I just hope whoever it was washed their hands! Appalling. What ever happened to professional etiquette? It's unreasonable to expect a resident's hospitality to extend to strangers viewing the property, or an agent they've never met before.
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UPDATE: Second viewing; similar behaviour displayed by a another viewing representative from this establishment, Paul R. On the way out, he nudged or kicked our shoes/slippers, likely to express annoyance of having been asked to remove his shoes (only to go upstairs). Regardless of how he felt about removing his shoes, physically interfering with our belongings (even in a minor way) is unprofessional behaviour for a viewing representative.
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T Β· 6 June 2025
Agent replied Β· 6 June 2026
We take this matter extremely seriously and it will be fully investigated. Please accept our sincere apologies.
UPDATE:
Thank you for your feedback. This has been noted and whilst I am sure that the gesture was not intended as you took it, we shall speak to our colleague involved.
Should you wish to discuss this matter further please do contact us on lettings@oulsnamlettings.net
Should you wish to discuss the matter further, please contact oulsnam@oulsnamlettings.net
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5/5
GoogleI recently sold my house in Cofton Hackett through Oulsnam in Barnt Green and couldn't be happier with the service I received. From start to finish, they brought a level of professionalism to the process that many agents fail to achieve. Communication was excellent throughout, I was always kept well-informed, and their friendly team were always on hand to answer any questions.
The viewings were handled brilliantly, with a professional and polished approach that gave me real confidence. The photos and property description were of a high standard, clear, well-written, and truly showcased the property in the best light.
They valued the property accurately, not just in line with market trends but also taking into account other important factors that many might overlook. They were also great at gathering and sharing feedback after viewings, which was incredibly helpful.
Overall, Oulsnam offered great value for money and made the whole selling experience smooth and stress-free. I wouldnβt hesitate to recommend them.
I Β· 6 June 2025
Agent replied Β· 6 June 2026
Thank you for your 5* review. We are delighted that you have been pleased with the service received from our Barnt Green team. We wish you every happiness in your new home.
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5/5
GoogleI would like to express my feelings and thanks to the Ryder Dutton Middleton branch for helping us to get my dream house in uk. A special thanks to Miss Elizabeth and Emma, who handled everything for us. She played a very supportive role. I strongly recommend Ryder Dutton, especially for first-time buyers. Thanku guys we all family very great full to you
Vikas Β· 13 June 2025
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5/5
GoogleCouldn't recommend Ada Grundy enough! worked super hard, gave regular updates throughout the sale progress!
Sarah Β· 13 November 2025
Agent replied Β· 13 June 2026
Thank you Sarah for your kind words! Wishing you well.
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5/5
GoogleShelbi, Sarah and the team were extremely helpful throughout the process of selling our house and I thoroughly recommend their services.
Samuel Β· 6 September 2025
Agent replied Β· 6 June 2026
Thank you so much for your kind words and feedback Sam. The team team take great pride in offering a first class service and will be delighted to hear your feedback.
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5/5
GoogleWonderful help cannot fault them.
Most wonderful people ever.
Thanks Ollie,Mike and Rachel.xxx
Diane Β· 20 November 2025
Agent replied Β· 20 March 2026
Thank you Diane for such kind words, we really appreciate them. We wish you all the best in the future.
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5/5
GoogleQuick and easy. Thanks to Anthony at Richard James who was great hwlp
Edward Β· 19 November 2025
Agent replied Β· 19 June 2026
Thank you Edward from Richard James, Mill Hill, NW7
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5/5
GoogleOulsnams were very helpful and responsive. The customer service was fantastic!
Simon Β· 6 December 2025
Agent replied Β· 6 June 2026
Thank you for your 5* review Simon. We are pleased we could assist in your move and wish you every happiness in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.