Every review we hold for the Ipswich. office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRented a property with Pennington. The service was exceptional and any issues with the property were quickly sorted. Thank you.
Ben · 26 August 2022
Agent replied · 25 August 2024
Thank you so much for taking the time to leave your review, we take our customer service very seriously so to hear this from you is much appreciated by all the team here at Pennington. All the best.
★★★★★ 1/5
TrustpilotWould not recommend
Would not recommend. Was without hot water for 4 months due to their lack of communication and urgency. Upon leaving the property due to the above, they still took roughly 1/3rd of the deposit from me. Avoid.
Luke · 12 February 2023
★★★★★ 5/5
GoogleDecent communication.
Assisted in ending tenancy early.
Chris · 26 August 2022
Agent replied · 25 August 2024
Thank you so much for taking the time to leave your review, we take our customer service very seriously so to hear this from you is much appreciated by all the team here at Pennington. All the best.
★★★★★ 5/5
TrustpilotFantastic service from Pennington
Fantastic service from Pennington. Robert answered all the questions we had about renting and we will be using Pennington for sure to find our next property.
Rob · 23 December 2022
★★★★★ 4/5
TrustpilotAlways respond to me
Always respond to me, and fix the issues, thank you.
Gerda · 18 January 2024
★★★★★ 4/5
Trustpilotmanagement of our rental property.
We have always found that Robert and his staff are very helpful in the management of our rental property.
Anne · 31 January 2023
★★★★★ 1/5
TrustpilotAvoid at all costs.
Agency leaves problems unresolved for months, and refuses to let tenants source and pay for repairs. Find a more reliable letting agent.
Margot · 27 December 2021
★★★★★ 5/5
TrustpilotAmazingly professional
Bruna · 14 September 2023
★★★★★ 5/5
GoogleRating only, no written review.
James · 15 April 2026
★★★★★ 1/5
GoogleVery bad service
Roby · 9 April 2026
★★★★★ 5/5
GoogleRating only, no written review.
Justin · 2 April 2026
Agent replied · 16 April 2026
Thanks for the five stars, Justin! We really appreciate you taking the time to leave us a rating.
★★★★★ 5/5
GoogleRating only, no written review.
Anton · 19 March 2026
★★★★★ 5/5
GoogleRating only, no written review.
David · 16 March 2026
★★★★★ 5/5
GoogleRating only, no written review.
Eison · 16 February 2026
Agent replied · 16 April 2026
Thanks so much for the 5 star rating.
★★★★★ 5/5
GoogleRating only, no written review.
Beki · 26 July 2025
★★★★★ 5/5
GoogleRating only, no written review.
Antony · 20 July 2025
Agent replied · 25 August 2025
Thank you for your 5 star rating. We truly appreciate it.
★★★★★ 1/5
GoogleRating only, no written review.
Aerie · 4 August 2024
★★★★★ 4/5
GoogleRating only, no written review.
Mikus · 28 January 2024
Agent replied · 25 August 2024
Thanks so much for your star rating Mikus - the team here at Pennington appreciate it.
★★★★★ 1/5
GoogleRating only, no written review.
Elisa · 29 November 2023
Agent replied · 25 August 2024
Hi - sorry you felt you wanted to give us one star but please do call the office if there is anything you want to discuss.
★★★★★ 5/5
GoogleRating only, no written review.
Susan · 30 October 2023
Agent replied · 25 August 2024
Thank you Susan for your 5 star rating - it means a great deal to the team. All the best
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 30 October 2023
Agent replied · 25 August 2024
Thanks Richard for leaving your rating and we are delighted that you gave us five stars - it means a great deal to the team as we always aim to provide excellent service. All the best.
★★★★★ 1/5
GoogleRating only, no written review.
Google · 30 September 2023
Agent replied · 25 August 2024
We have no idea who this is - or this is even a genuine rating as you use the name Google Gang - but if you want to contact us in the office that might be helpful for you.
★★★★★ 1/5
GoogleRating only, no written review.
Luke · 26 August 2023
Agent replied · 25 August 2024
We are sorry that you are not happy and to discuss any issues, please call us on 01394 337590 as we can’t provide any information here in a public post.
★★★★★ 5/5
GoogleRating only, no written review.
Helena · 26 August 2023
Agent replied · 25 August 2024
Thank you so much for taking the time to leave your review, we take our customer service very seriously so to hear this from you is much appreciated by all the team here at Pennington. All the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.