Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePalmer and Partners were great throughout the whole process. Not only finding us a buyer but being really proactive to get everything over the line. Really recommend.
Andy · 27 May 2024
Agent replied · 24 October 2024
Thank you very much for taking the time to leave such a positive review of your experience with Palmer and Partners. We pride ourselves on our proactive approach to every step of the selling process, from finding the right buyer to ensuring a smooth transition to closing. Your recommendation means a lot to us and we're thrilled to have been able to exceed your expectations. We look forward to serving you or anyone you may refer in the future.
★★★★★ 5/5
GoogleBeing first time buyers, we were a little intimidated at first. Luckily, we had Chelsey who made the process much easier than we were anticipating. She was professional and any questions we had were answered quickly and efficiently. We would definitely recommend Palmer and Partners to any other buyers.
Taylor · 25 October 2022
Agent replied · 24 October 2024
Dear Taylor
Thanks for taking the time for your lovely review and best wishes for the future.
★★★★★ 5/5
GoogleHighly recommended Palmer and Partners Agents! The best real estate company I have ever dealt with. So helpful, friendly and respectful. Helped me in every step of the way! Available to answer our questions any time we asked for. Very professional! So proud,that I chosen this Agent! Highly recommended!
Aurikaa · 25 October 2022
Agent replied · 24 October 2024
Dear Aurikaa
Congratulations on your new home and thanks for your lovely review.
★★★★★ 5/5
GoogleWe used Palmer & Partner to sell our house and luckily the house we were looking to buy was with Palmer & Partners too. Their valuation was spot on, fast to get the property on the market and our house sold within 1 week of listing! We were kept up to date throughout the whole process and would highly recommend them.
Lois · 25 October 2020
Agent replied · 24 October 2024
Dear Lois
Thanks for your lovely review and best wishes in your new home.
★★★★★ 5/5
GoogleGreat service provided. Always kept up to date with updates in the process which is greatly appreciated.
Prilen · 28 October 2024
Agent replied · 11 November 2024
Hi Prilen,
Thank you so much for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you received great service and were consistently kept up to date throughout the process.
Providing transparent and frequent communication is a top priority for us, as we understand how important it is for our clients to feel informed and valued during what can often be a complex and stressful time. Your feedback lets us know that we are achieving this goal.
We greatly appreciate your business and your willingness to recommend our services. Referrals from satisfied clients like yourself are invaluable, and we look forward to the opportunity to work with you again in the future should you have any other real estate needs.
Thank you again for your kind review. We are proud to have been a part of your journey.
★★★★★ 5/5
GoogleI've used Ollie Findlay of Palmer and Partners for a couple of purchases now and have found him a great help in ensuring a smooth transaction.
Jim · 27 April 2024
Agent replied · 24 October 2024
Thank you so much for the glowing review! We're thrilled to hear that Ollie at Palmer and Partners has provided you with excellent service and made your transactions smooth. Your satisfaction is our top priority, and we're delighted to know that Ollie has exceeded your expectations. If you ever need assistance again or have any questions, please don't hesitate to reach out. Thank you once again for choosing Palmer and Partners, and we appreciate your continued trust in our services.
★★★★★ 5/5
GooglePalmers & Partners / Ollie Findlay
Were great to work with, well informed and supportive throughout the whole process. They always had time to talk things over and l can tell they really worked hard. The sale of the house went through relatively quickly. l would definitely recommend them. Mr & Mrs DonaldsonPositiveProfessionalism
Galford · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your lovely review and congratulations on exchanging contracts on the sale.
Best wishes for the future from the team.
★★★★★ 5/5
GoogleThank you to all the staff at Palmer and Partners estate agents Ipswich. Very professional and a great service from start to finish. Highly recommended.
Andrew · 18 July 2025
★★★★★ 5/5
GoogleThe best team.
In 2 weeks I signed the documents really fast.
Thank you palmer&partner
Alexandru · 3 October 2024
Agent replied · 24 October 2024
Hi Alexandru,
It’s great to hear that the team were able to get everything sorted for you so quickly! Sounds like they really delivered with efficiency and speed. Thank you for sharing your experience!
★★★★★ 5/5
GoogleAbsolutely fantastic support from Lewis for our move to our new property. Couldn't fault him at all for timeliness, and helpfulness:) thank you so much for making it such a smooth process.
Christina · 25 October 2023
Agent replied · 24 October 2024
Dear Christina
Thanks for your lovely review and congratulations on your new home.
★★★★★ 1/5
GoogleNot recommended to anyone to rent a property form them. You will not get your deposit again for sure.
Rashan · 26 June 2024
Agent replied · 24 October 2024
Hi Rashan,
We understand that security deposits are a significant concern for tenants, and we take this matter very seriously.
As you were aware at the end of your tenancy, the landlord expressed concerns regarding the condition in which the property was left, indicating that it required professional cleaning and redecoration. As per our standard procedure, this matter was fairly reviewed by the Tenancy Deposit Scheme, an independent adjudication service. After their thorough assessment, they determined that a significant portion of the deposit should be allocated to cover these expenses.
Palmer & Partner’s were not involved in the decision making when it comes to how the deposit is awarded. The Tenancy Deposit Scheme would have also sent you their adjudication report on how they reached their decision.
★★★★★ 5/5
GooglePalmers sales team were polite, professional and supportive throughout the sales process. I received regular updates and any issues were resolved without question. Highly recommended.
Dan · 27 February 2024
Agent replied · 24 October 2024
Thanks Dan your review is greatly appreciated by the team at Palmer & Partners Suffolk.
Best wishes for the future.
★★★★★ 5/5
GoogleExcellent service, really helpful staff. Any queries were quickly responded to and resolved. Thank you
Justine · 25 August 2024
Agent replied · 24 October 2024
Thank you for your kind words! We’re glad to hear that you received excellent service from our helpful staff and that your queries were quickly responded to and resolved. We appreciate your feedback and thank you for choosing us!
★★★★★ 5/5
GoogleSmooth transaction from start to finish! Received weekly updates from Ollie at Palmer & Partners (Ipswich) keeping me in the loop. Very happy with the service I received and would definitely recommend these agents with your house sale! THANK YOU ALL!
Jodie · 9 December 2022
Agent replied · 8 December 2024
Dear Jodie
Many thanks for your wonderful review greatly appreciated, best wishes for the future.
★★★★★ 5/5
GoogleAbsolutely faultless service from start to finish. Tom handled our case professionally, efficiently and went out his way to support us through the whole journey. Would highly recommend 🌟 …
Katie · 25 October 2023
Agent replied · 24 October 2024
Dear Katie
Thanks for you wonderful review and congratulations on your new home.
★★★★★ 5/5
GoogleFirst time with Palmer and Partners in Ipswich re a purchase. Tom Bishop dealt with us in an efficient and professional manner throughout. All emails and queries were dealt with promptly. Would use Palmer and Partners again and would highly recommend them.
K · 25 October 2022
Agent replied · 24 October 2024
Thanks for your lovely review and congratulations on your new home.
Best wishes from the team for the future.
★★★★★ 5/5
GooglePalmer and Partners have gone above and beyond with assisting me with buying my first property. As a first time buyer, I needed more help than others when moving through the process, but Palmer and Partners (Specifically Ollie Findlay) have guided me every step of the way.PositiveResponsiveness, Professionalism, Value
Chloe · 25 October 2021
Agent replied · 24 October 2024
Dear Chloe
Congratulations on purchasing your first home and thanks for your wonderful review.
Best wishes from the team.
★★★★★ 5/5
GoogleI used Palmer & Partners in Ipswich to let my property and found them to be excellent! They found me a suitable tenant quickly and carried out the all the necessary checks before they moved in. A very professional service and I wouldn't hesitate to recommend Palmer & Partners to anyone wishing to sell or rent.
Mark · 26 October 2019
Agent replied · 24 October 2024
Dear Mark
Thanks for your kind review and we appreciate the recommendation.
★★★★★ 5/5
GoogleI'm very pleased with Ollie , Jennifer and Jay help go all way through find and buy our 1st house. Can't ask and find better one agent and broker they responsive , helpful,professional and explain everything from A-Z. Thanks for everything. You the best 💯PositiveResponsiveness, Quality, Professionalism, Value
Dovile · 25 October 2021
Agent replied · 24 October 2024
Dear Dovile
Thanks for you lovely review and congratulations on the purchase of your new home.
Best wishes for the future from the team.
★★★★★ 1/5
GoogleCan't take customers details down correctly no matter how many times you spell a name. Allow gazumping after telling you - best and final is it, it's all about getting the transaction completed....all lies. A totally unreliable, unprofessional outfit. Use at your peril, they cost me thousands.NegativeProfessionalism
Nick · 25 October 2021
Agent replied · 24 October 2024
Dear Mr Thorp
We are sorry to see your review, unfortunately we have to submit all offers to the vendor regardless of when they are received and it is disappointing they decided to proceed with someone else but we can only pass this on as this is their decision being the owners not ours, the sale has only just been agreed so you have not lost thousands as the sale had barely got going.
Once again apologies things haven’t worked out and best wishes with your search.
Palmer & Partners
★★★★★ 5/5
GoogleFrom the beginning right until the end Palmer and partners have provided an excellent service. Friendly team, communication was fantastic the whole way through and they were responsive to my questions and nothing was ever too much! From moving into the property they continue to be just as attentive ! Would highly recommend !
Jo · 26 October 2019
Agent replied · 24 October 2024
Hi Jo
Many thanks for your excellent review, we really appreciate your feedback and taking the time.
Best wishes
Palmer & Partners
★★★★★ 5/5
GoogleExcellent service. Had the house on the website within a couple of hours and visits arranged the same day. Asking price achieved.
Great service from Lucy.
Ray · 25 October 2023
Agent replied · 24 October 2024
Dear Ray
Thanks for your kind review, best wishes for the future.
★★★★★ 5/5
GoogleDealt with many estate agents, but palmer ,& Partners are the first that kept us informed and up to date with progress, throughout, if we have to sell another property we won't hesitate to use them again.PositiveResponsiveness, Professionalism
Lesley · 25 October 2022
Agent replied · 24 October 2024
Dear Lesley
Congratulations on exchanging contracts and thanks for your lovely review.
★★★★★ 5/5
GoogleFantastic company to deal with. Your honesty and transparency has been appreciated. Feedback from viewings was always prompt and we were kept up to date on proceedings at all times. A special thank you to our two main contacts Lucy and Lauren.PositiveResponsiveness, Quality, Professionalism, Value
Grace · 25 October 2021
Agent replied · 24 October 2024
Dear Grace
Thanks for your lovely review and best wishes for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
