Leaders Lettings Ipswich reviews

★★★★★ 5/5

Google

I am going through the process of purchasing my first property and Darja has made this experience incredibly special. I have been persistent, had a lot of questions and she has gone above and beyond every time to get answers and support my journey. Her communication is incredible, updating me even when she’s awaiting answers so I’m not sat confused or unaware to what’s happening. Her viewing was professional, helpful and she was happy to take things away and find out more. Simply thank you for everything you have done.

Lauren · 16 March 2026

★★★★★ 5/5

Google

Please give our thanks to one of your team, Alyona, for all her help and effort she gave to my other half. We'd send chocolate or flowers but we don't know if she likes them and indeed, we don't want to make your other staff members jealous. Again, thank you thank you thank you Alyona. It's really nice to know that you care and put so much effort in. We really appreciate it and want you to know.

Mark · 17 October 2024

★★★★★ 5/5

Google

I’ve had a really good experience with Amber at Leaders Ipswich so far. She has been very friendly, helpful and responsive throughout the application process and has kept me updated whenever there has been an update. I really appreciate her communication and support so far. Thank you, Amber! 😊

Avani · 5 October 2026

★★★★★ 5/5

Google

We are so grateful to Amber at Leaders for helping us find our new home. From start to finish, she was incredibly helpful, supportive, and made what could have been a very stressful process feel so much easier. Amber took the time to understand exactly what we were looking for and was always there to answer our questions and guide us through the process. She went above and beyond to make sure everything went smoothly for both me and my partner. Finding a home can be such a stressful experience, but Amber completely took that stress away from us. We honestly couldn’t have asked for someone better to help us through it, and we are super grateful for all her hard work and support. Thank you so much, Amber, we really appreciate everything you did for us and would 100% recommend her to anyone looking for a home!

Chrystal · 6 October 2026

★★★★★ 1/5

Google

My experience with Leaders (Logan branch) was not what I expected. I provided documentation including a B2B contract, invoices clearly showing payments received from my client, and a guarantor with strong income. I was informed that further documentation was required following feedback from the referencing process. Throughout the application, communication felt inconsistent and the process did not progress in a clear or transparent way. Using the same documentation, I was able to proceed successfully with other agencies for similar properties. I understand that agencies may follow different internal procedures, however clearer communication and consistency would have made a significant difference to this experience.

Andrei · 16 February 2026

★★★★★ 4/5

Google

Logan Badhasha was really kind and helpful.

Nourin · 10 August 2026

★★★★★ 1/5

Google

I spoke with Vanessa in property management with regards to an issue with my key fobs and its been over 6 weeks and the matter is still outstanding. Vanessa was very rude and abrupt. It was the first time in 6 weeks asking for an update. I don't appreciate being spoken to like that. I have dealt with other colleagues in the branch and they were professional but Vanessa has unfortunately spoiled the reputation of the branch.

Tega · 20 August 2024

★★★★★ 4/5

Google

Abigail Williams has been most helpful recently with maintenance issues at Felnor Walk, Felixstowe - specifically getting replacement communal bins after the shocking fire of 29 th May - although this did take nearly 2 months. Also at my flat getting replacement broken window catch and oven. Hopefully also velux window cleaning will also be given the go ahead. She has been polite & helpful in her communications, and prompt in replying to my requests & inquiries.

Chris · 11 August 2024

★★★★★ 5/5

Google

Logan was incredibly helpful from start to finish, polite, patient, and always willing to take my calls. His communication was excellent throughout the entire process. There was a hiccup along the way, but it was handled extremely …

Adnan · 16 November 2025

★★★★★ 5/5

Google

I really cannot fault leaders. They have been upfront and very helpful with aiding my partner and I get a property. It is never easy finding a new home, but Amber Selby from the lettings team, went above and beyond to help us secure our home. I urge anyone who to contact her should they won’t a seamless stress free process, should there be any issues rest assured that Amber finds solutions. 5/5 stars from me

Jay · 6 October 2026

★★★★★ 5/5

Google

Logan has been amazing with helping and supporting me move into a new property. He is super polite and very efficient with his support!

Aidon · 16 March 2026

★★★★★ 5/5

Google

Logan Badhasha First time renting alone, Logan has been very helpful and given me all information ive needed and responds quickly to issues. Much appreciated

Alice · 8 October 2026

★★★★★ 5/5

Google

I have recently been in touch with Logan Badhasha at Leaders estate agents and he's helped me find a home for myself and my family. Very professional and didn't leave anything out, answered all of my questions and made the process very easy. Highly recommend getting in touch with Logan.

Steffi · 10 August 2026

★★★★★ 5/5

Google

Called into the Ipswich branch, discussed the house I was interested in. Logan was very patient whilst we spoke about the house, and my questions I had. Highly recommend

Jake · 10 September 2026

★★★★★ 2/5

Google

Been there for two years. When I moved in, internet was slow enough that you couldn't use Youtube on 2 devices at the same time. It was fixed a few months later (approx. 6 months) after pestering the agency/landlord. No CO detector in my room for more than a year even though the central heating/boiler was in a wannabe closet in my room and according to the law, the CO detector must've been there from the beginning, way before I moved in. Took them 2-3 months to get that installed. Mold in the bathroom because the insulation in the ceiling was non-existent and the extractor fan couldn't keep up with the steam in the bathroom. Wet patches on the walls in the living room which were disregarded for a long period of time. Agency in general not caring about tenants and being extremely slow in regards to any query and/or any issue that happened. There is a guy in the branch who is actually caring, but can't remember his name. I won't name my property manager as she was close to useless in most of the situations. If you have better options, go with other agencies.

Vlogu' · 21 March 2024

★★★★★ 5/5

Google

I have been a tenant managed by Leaders Letting and Estate Agents Ipswich for more than a year. I also struggle with severe ADHD. My Senior Property Manager is Abigail Gwilliam. Abigail has been consistently kind, patient and helpful in addressing any and all of the problems I have had, whilst in my flat in Ipswich. I fully endorse Leaders Letting and Estate Agents Ipswich.

Peter · 9 November 2024

★★★★★ 5/5

Google

Firstly Id like to say this agency did an amazing job, to be in specific, Logan who works their went up and beyond helping me find a property and sorting out all the paperwork and going to every extend to helping me move in, their service cannot go unoticed, but honestly one of the best agencies who guides their clients every step of the way. Once again thanks 'Leaders' and Logan😊

Jeffrey · 16 February 2026

★★★★★ 5/5

Google

Am very impressed with Mr Logan. He went above and beyond by assisting us outside of his normal working hours, which made it easier for us to manage our own commitments. I admit, we are we very demanding tenants with specific preferences, but Mr Logan handled everything professionally and patiently to make sure that all our requirements are met. Thanks to his dedication we were able to get a home that truly suits our needs.

Ras · 9 January 2026

★★★★★ 5/5

Google

I would like to extend my gratitude to the entire Leaders Ipswich team for assisting us in securing our new home. I especially want to thank Bobby Sheriff for his exceptional help throughout the process, from viewing the house to handing over the keys. His prompt and responsive support made the move significantly smoother for us. Thank you, Bobby, for your invaluable assistance.

Sunil · 21 October 2024

★★★★★ 5/5

Google

We had great support from Darja when buying a property and were really well guided through the process and liaising between us and the property owner. Thanks to Darja and the Leaders team

Stephen · 16 October 2025

★★★★★ 5/5

Google

I had a great experience with Leaders, and I’d like to give a big thank you to Tiago for all his help. He was super supportive, friendly, and guided me through the whole process with ease. From the first viewing to signing the final documents, everything went smoothly thanks to him. He was always quick to respond and happy to answer any questions I had. I really appreciate the support and would definitely recommend both Leaders and Tiago to anyone looking for a place.

Chrysanthi · 18 April 2025

★★★★★ 5/5

Google

I’ve had such a positive experience dealing with Logan Badhasha at Leaders. He has been incredibly helpful, responsive and reassuring throughout the entire application process, always keeping me updated and answering any questions I’ve had. Moving can be extremely stressful, but Logan has made everything feel straightforward and has genuinely gone above and beyond to help. I couldn’t recommend him highly enough -thank you so much, Logan!

Edith · 26 September 2026

★★★★★ 5/5

Google

I have had a positive experience with Leaders in Ipswich. Abigail has been very helpful and cooperative. Quite happy with her timely and professional support.

Syed · 14 December 2025

★★★★★ 5/5

Google

Nothing but good things to say about Logan! We enquired about a property and he has always been quick to reply and if not he was out of the office which you can't help being in the line of business. Super quick and helpful with telling us that our application was successful too! Looking forward to years of renting from these guys!

Hannah · 16 March 2026