Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleSpoke to Grace Goodlad regarding an issue about having to have a Smart Meter installed as my current Electricity meter has expired it's service date. Grace was calm, understanding and what I would call a good listener with a good professional attitude. Very happy to have Grace as my property manager.
Robert Β· 14 October 2026
β
β
β
β
β
5/5
GoogleAs a landlord of several properties fully managed with Leaders, I have been impressed with the customer service.
In my latest interaction with a new property, Amber Selby has been great - friendly and professional. Communication has been excellent, keeping me up to date with all progress.
From my own experience, I would recommend them as a Lettings Agent.
Lisa Β· 16 December 2025
Agent replied Β· 16 April 2026
Dear Lisa Castles
We greatly appreciate your 5-star review and the time you took to share your experience with Amber. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleJust moved house and the letting agency team at leaders were fantastic. Bobby was amazing with the move and updating us with everything and was always available and happy to help. I appreciate the time he spent making sure our house move was smooth and perfect
Ryanberg98 Β· 2 April 2026
Agent replied Β· 16 April 2026
Dear Ryanberg98
We greatly appreciate your 5-star review and the time you took to share your experience with Bobby. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleLogan was very helpful and informative in our correspondence. He has made our letting experience very smooth. Thank you!
Sheppard Β· 5 October 2026
Agent replied Β· 10 October 2026
Hi Sheppard Li,
Thank you for the great review of our Leaders Estate Agents Ipswich team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleLogan was amazing as serving me as a customer, very patient as well - honestly really good agency to look for Lettings!
Theo Β· 10 September 2026
Agent replied Β· 10 October 2026
Hi, Theo Dwumah! Thanks for the great review!
All the best, Customer Care Team
β
β
β
β
β
5/5
GoogleI met with Darja Scerbinina at the property I was viewing, she was on time and professional and extremely respectful of the vendors property. She allowed me time to view the property and I was not rushed. Being a first time buyer this is all very new to me but the information she provided was so helpful and invaluable. I placed my offer the next morning and was fortunately accepted, I recommend Darja
Kelly Β· 11 July 2025
Agent replied Β· 9 September 2025
Dear Kelly Allard, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Darja. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
β
β
β
β
β
5/5
GoogleI have been in contact with Georgia Clark at Leaders. She has been helping me find a property to rent. She has been extremely helpful and managed to do a viewing with me at short notice. she is polite and well spoken a great asset to the team! Thank you Georgia π β¦
Luke Β· 10 September 2026
β
β
β
β
β
5/5
GoogleWith it being our first move together, everybody at Leaders have been so welcoming and accommodating, especially Amber Selby. Amber has been fantastic during this process and made the entire viewing and agreement process very smooth.
Thank you Amber and everybody at Leaders :)
Bobby Β· 26 March 2026
Agent replied Β· 16 April 2026
Dear Bobby Forsythe
We greatly appreciate your 5-star review and the time you took to share your experience with Amber. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleFirst time renting after beeing away from the country for 22 years. Have found Leaders and my Consultant Logan Badhasha has been very kind, understanding and helpful whilst being professional in clarifying all the ins and outs of renting a property in England.
I am very pleased with the service provided and can highly recommend Leaders.
Suyaen Β· 14 December 2025
Agent replied Β· 13 January 2026
Dear Suyaen Andersson
We greatly appreciate your 5-star review and the time you took to share your experience with Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleWe are trying to get an apartment. Logan is our consultant, he is so pleasant and very supportive .He is good at his job
Lilian Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you, Lilian, for your wonderful review! We're thrilled to hear that Logan has been pleasant and supportive during your apartment search. Helping people find and enjoy the right home is at the heart of everything we do, and your feedback reinforces our commitment to providing reliable and customer-centric service.
β
β
β
β
β
5/5
GoogleLogan you legend, We enquired about a property and from start to finish, Logan and the team in Ipswich have been kind and quick. Any questions we had were answered prompty with a call. Honestly what a helpful bunch of kind people. Thanks again.
Adam Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Adam Robson
We greatly appreciate your 5-star review and the time you took to share your experience with Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleAmber Selby is absolutely amazing very helpful and professional. Thanks for the support
Innocent Β· 5 October 2026
Agent replied Β· 10 October 2026
Dear Innocent Andrew
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleHad a great experience getting our lovely flat with Amber's help, from viewing the place to now having moved in! She was always so friendly on the phone and always happy to answer the many many questions I had. Thank you to Bobby also, he was very helpful during the viewing process :)
Brea Β· 16 November 2025
Agent replied Β· 16 April 2026
Dear Brea
We greatly appreciate your 5-star review and the time you took to share your β¦ More
β
β
β
β
β
5/5
GoogleLogan provided exceptional service from start to finish. He was always quick to respond, friendly, professional, and genuinely willing to help. He guided me through every stage of the referencing process and made everything clear and straightforward.
I truly appreciate his patience, excellent communication, and commitment to helping me. It has been a pleasure dealing with him, and he is a real credit to Leaders.
Highly recommended!
M Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you, M Dashti, for your wonderful review. We're thrilled to hear that Logan provided you with exceptional service and made the referencing process clear and straightforward. Your kind words about his professionalism and commitment to support truly reflect our goal of delivering a customer-centric experience, and we appreciate your recommendation.
β
β
β
β
β
5/5
GoogleI had a very positive experience with Leaders.
Amber is extremely helpful and caring, she responds promptly to eve query that I have.
I am still in the process of moving in and until now everything has been brilliant.
Thank you!
Snezhina Β· 6 October 2026
β
β
β
β
β
5/5
Googlewalked in in person, was helped by Logan to set up a viewing within a couple days, whole process was quick and I was helped throughout it immensely. Would definitely go with them for future properties
Ilya Β· 26 March 2026
Agent replied Β· 16 April 2026
Dear Ilya Ponomarenko
We greatly appreciate your 5-star review and the time you took to share your experience with Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI would highly recommend Logan for any renting queries. Logan always responded to my emails promptly and every interaction Iβve had with him has been exceptional. Such a lovely, helpful and professional gentleman. Thank you Logan, youβre a star! β¨
Liv Β· 6 October 2026
β
β
β
β
β
5/5
GoogleLogan Badhasha was great agent, showed and explained property clearly. Also gave great suggestions and support.
Jacob Β· 10 August 2026
Agent replied Β· 10 October 2026
Dear Jacob Ashby
We greatly appreciate your 5-star review and the time you took to share your experience with Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleAlyona and the team at leader have been fantastic from start to finish, Check out complete today and full report emailed.
Landlord was great as well.
Well done to all at leaders thanks for your help and support.
Trevor
Trevor Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Trevor Cartwright
We greatly appreciate your 5-star review and the time you took to share your experience with Alyona and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleLogan Badhasha was brilliant! He helped me find the house of my dreams and finalised everything in such a smooth and professional way. I am very grateful and excited for this new chapter. Highly recommended!!!
Patryk Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Patryk Stelwach
We greatly appreciate your 5-star review and the time you took to share your experience with Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI had a good experience with Leaders. Thank you Logan Badhasha for your help.
NOURIN Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you, Nourin, for your wonderful review! We're thrilled to hear you had a good experience with us and that Logan Badhasha was able to assist you. Helping people find and enjoy the right home is at the heart of everything we do, and we look forward to supporting you again in the future.
β
β
β
β
β
5/5
GoogleWell what can I say , after being made homeless by the council we had no where to go me and my 19 year old son . See a property through leaders and Jodie was amazing putting my mind to rest that we can get it . Sarah brenland was amazing getting the property painted to a very high spec amazing . When we signed contracts on the day they said went to office early as have to work , they even made me a cup of coffee with a choice of milk ( who offers this ) Sarah was standing at her desk a great experience and Jack was so relieved ty Jodie pinion and Sarah white milk xx
Steven Β· 28 October 2024
Agent replied Β· 19 June 2024
Hello Steven Bickers Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
β
β
β
β
β
5/5
GoogleGreat team down at leaders was helped and guided through the process by Logan , much appreciated for the support during the time to search and also get into property, fast on calls/replyβs to emails etc..
Very happy with a great place to now stay and would highly recommend to all thinking to visit or find a place to live via Leaders in Ipswich or any other branch, great company to be assisted professionally and guided through the paperworkβs and other online things when looking to rent a place to stay .
Peter/nathan.
Nat Β· 26 March 2026
Agent replied Β· 16 April 2026
Dear Nat E
We greatly appreciate your 5-star review and the time you took to share your experience with Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI would highly recommend Leaders, and I am particularly grateful to Logan for his outstanding customer service, commitment and exceptional support. He was professional, approachable, and always quick to respond to my questions. His communication was clear, and he consistently kept me informed at every stage.Thank you very much, Logan, for all your help and support.
Kayode- Β· 10 September 2026
Agent replied Β· 10 October 2026
Dear Kayode- Ajo Olawumi Feyisola! Thanks for the amazing review and star rating! All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.