5/5
GoogleI had a few issues during a tenancy, in that time I found Vanessa Anderson, extremely helpful, professional and extremely efficient at dealing with those issues. Her helpfulness was massively appreciated!!
Trusted Agent profile · Ipswich
Leaders Lettings Ipswich reviews
★★★★★
624 reviews across 2 platforms
2, Friars House, Ground Floor, Ipswich, IP1 1SL
Leaders Lettings's office in Ipswich, at 2, is rated 4.6 out of 5 across 624 reviews on two platforms, including 616 Google reviews rated 4.6.
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Reviews
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have Abigail from Leaders looking after our property and I must say how swiftly and efficiently she has dealt with the recent issues. We are very impressed and feel that she is a great asset to the company....... Thankyou!!
Agent replied · 19 June 2024
Dear Steve, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSo today I had my yearly check up on the property. Leaders sent out a woman called Claudia who was very polite, professional and friendly. Thank you.
Agent replied · 19 June 2024
Dear Ashh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders were the tenant Agents which Glenda Emery had the task of being our Property Tenant manager. She was always available to sort out any questions, queries which needed attention to. Responsive & professional services, which we'd recommend Leaders to any contacts looking to rent in the Ipswich area.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Dear Gavin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHannah was very helpful in regards to our references and speaking with the lettings Hub and Andrew was very helpful dealing with the landlord and our requests. Would highly recommend. Allyson was Amazing sitting with our landlord and discussing all of the options possible with our tenancy.
5/5
GoogleAmazing they helped me and partner move in so quickly and professionally they where so supportive and made sure we where happy and satisfied in our new home and went out of there way to make sure our move went smoothly highly recommended 🙂 all the team is amazing
Agent replied · 19 June 2024
Dear Kelly, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe staff here go above and beyond to help you with every possible way to get you that property as soon as possible. Wanted to specially thank Ryan for helping me. He arranged everything needed or my move. I recommend this letting agency.
5/5
GoogleExceptional service! The property manager Sarah Brenland has demonstrated an unparalleled commitment to ensuring a seamless experience throughout my tenancy. Her responsiveness to maintenance requests was impressive, swiftly addressing any concerns.Thanks
Agent replied · 19 June 2024
Dear Naila Ejaz Ejaz Ali Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSuper good experience with Leaders. All agents that I have been liaising with are very attentive. Recently I have been leasing with Abi and she’s great, very prompt replies to emails plus good customer service. Would recommend them!
Agent replied · 19 June 2024
Dear Melissa, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMegan, alice, sarah, glenda and vanessa are people who we always deal with and they are really really great people, stars actually, aswell as being really good at their job! i appreciate how nice and caring they are as it makes me feel happy to be using leaders!
Agent replied · 19 June 2024
Dear Freddie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHaving now been with Leaders for a number of years, i would highly recommend their services, an excellent and professional service and always responsive to tenant needs and requests, Alice Bevan as property manager has always been just a phone call away for issues and advice.PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Dear Mark Whiting, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders team they are very support from the beginning to the end, special Hannah Cotterell. She done everything in her power to find me the right place. She is the key of the business. Once again thanks Hannah Cotterell Regard C Monteiro
5/5
GoogleLeaders has never let us down until today. We are renewing our contract soon and Abi our state agent has been very helpful in our queries. Im happy with the services we have been provided so far.
Agent replied · 19 June 2024
Dear Anyaw Boldak Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleBobby has taken days to reply to my emails and won't answer basic questions about a viewing. I've lost interest in the property now.
Agent replied · 19 June 2024
Dear Lorna Kelly, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleDear Marcus Leek I would like to thank you for all your help to get a suitable apartment for me. It was a great pleasure to cooperate with you as you were supportive and made application process easy going. Thanks for everything once again. GordanaPositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Dear, Gordana Kovacevic, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleBettina Goode has been managing our properties for a long time and the service she provides is absolutely fantastic. Towards the end of the year we had some issues with one flat which Bettina dealt with utmost professionalism. Always friendly and polite. Great agent.
5/5
GoogleI am so happy with all the excellent customer service provide by Ryan. I'm moving out for the first time and was a little worried to begin with. He has been amazing with answering all my questions, reassuring me and nothing was too much for him. Would highly recommend :)PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Hi Kurtis Nice! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Ipswich
5/5
GoogleMany thanks to the property management team and the contractor to get the issue reported sorted as quick as possible. Quality work too!
Agent replied · 25 August 2024
Dear Muthu Kumar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFreya and Abi have been amazing! Thank you so much for all your help during our moving process and for checking in when we first moved to make sure everything went as smoothly as possible :)
Agent replied · 19 June 2024
Dear Linzi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMany thanks to the property management team and the contractor to get the issue reported sorted as quick as possible. Quality work too!
Agent replied · 19 June 2024
Dear Muthu Kumar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had many dealings with Megan Lyth over the past couple of months & have always found her to be a very pleasant & efficient Property Manager. She is very swift in answering any queries I may have, thus making our Business run much smoother.
Agent replied · 19 June 2024
Dear Jane, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTiago and Leaders were incredibly helpful with the whole process, from viewing, to applications and all the way to picking up our keys. Very, very happy overall, thank you!
5/5
GoogleIs the first time me and the other half have rented a property and Ariel made everything painless and easy! Got everything sorted and continues to check in every now and then to make sure all is well! Fantastic stuff
5/5
GoogleI cannot thank Kelsey enough for everything she has done for myself and my partner in getting our very own flat together, she has been absolutely amazing. Leaders have been exceptionally helpful if kelsey isn't available. Thank you guys x
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Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ipswich.
