Leaders Lettings Ipswich reviews

★★★★★ 1/5

Google

The most awful estate agents anyone can ever deal with, they don't have tenants best interest, the landlords are their most important client and they will even try by all means to make sure the landlord keeps your deposit with unnecessary reasons. The Minuit you move in to one of their property, they treats you like a begged and when you move out, they make sure they squish you out of your deposit regardless of your good record or leaving the property in excellent condition. Rude staffs combine with. Many estate agents are like this but this one is a sad story so be warn people!

Lisa · 21 June 2016

★★★★★ 2/5

Google

Leaders will get their handymen to repair landlords properties; ,they don't check f job s carried out. Since they are in control the rent income they would deduct "work" even though no work was carried out. When this was pointed out they choose not to response Edit At last the manager has agreed to refund the work not carried by the workman. I am pleased As a suggestion Leaders must try to ask the workman either to take a photo of the work done or get the tenant to acknowledge the work/repair is done and that he or she s satisfied with the result then payment can be paid. I am glad of the outcome. Will now change my review to 4 stars

Siew · 21 June 2016

★★★★★ 5/5

Google

Everyone Who I Spoke To In Leaders Ipswich Has Been Very Professional And Helpful, I Would Recommend And Use Them Again.PositiveResponsiveness, Professionalism

Jordan · 20 June 2021

★★★★★ 5/5

Google

Harry from the Ipswich Branch has been helping me and my partner find a house to rent. He is very informative and is great at conducting viewings. He’s always on time getting back to us and hopefully can follow this through to help us find a new home. He’s very polite and is always on time to viewings.

Charlierosina · 20 June 2020

★★★★★ 5/5

Google

Recently been getting shown round a property by Lily at Leaders estate agents Ipswich, was very surprised to hear she’s only just started because she answered every question very in depth and politely. She was punctual and very lovely person to deal with.

Sam · 20 February 2024

★★★★★ 5/5

Google

We’ve just had the pleasure of being shown round a house twice by lily, she was on time, very chatty and if she didn’t know the answer she would find out, what a great asset for you leaders 😊 …

Amanda · 20 April 2024

★★★★★ 5/5

Google

Abi has been very polite and helpful when trying to find answers to my queries!

Paula · 20 June 2022

★★★★★ 5/5

Google

We had a lovely, smooth and fantastic move to our new rented house. All due to the professional service rendered to us by Freya and Jodie. May they continue the good service to their present and future clients.

Christiana · 20 May 2024

★★★★★ 5/5

Google

I have tried to hard to find a properly and then I came to your agency and very fast and quick Ryan have managed to do everything for us and in the end to end up with a beautiful house which we will love and stay for a long time. Shutout Ryan I do not thing we could managed to do anything . Massive thank you to your agency and to Ryan specially.

Janina · 20 June 2020

★★★★★ 5/5

Google

Staff are very helpful, friendly and professional. I was dealt by Abi Williams at the Ipswich Leader’s office who I found very efficient and knowledgeable, dealt with all my concern on time, advised us as a landlord correctly and appropriately. I wish her all the success. Thanks. M & R Al-Masud

Mohammad · 20 June 2023

★★★★★ 5/5

Google

Leaders are definitely the best letting agents I've come across. They are so dedicated to your cause, made me feel special, haha. Especially my direct correspondence Freya, who was very supportive through the entire process. Would definitely recommend them 100%. I'm hoping to use them when I buy my own place.

Hope · 20 June 2023

★★★★★ 5/5

Google

Excellent customer service from Leaders. Alice is our property manager and has done an amazing job. Very professional and deals with all property related queries efficiently.

Karen · 21 June 2019

★★★★★ 5/5

Google

It was very easy to find a home through Leaders, the staff who assigned for me (Miss.Freya ) was very helpful to go the process. Thank you

Rajeev · 17 October 2024

★★★★★ 5/5

Yell

Extremely easy with the help from all those at Leaders. Highly Recommend

I would like to thank Abigail Gwilliam for her all round kindness and how helpful she was through finding me a property to rent I highly recommend her she is amazing at her job!!

CaitlinH-65 · 29 June 2023

★★★★★ 5/5

Google

I have been going through the process of renting a property with Leaders for the first time and I would recommend Kelsey Aldous in helping with process. She has been great at communicating with prompt replies and is all round great with her continuing support until my move in date at the end of July

Martin · 20 June 2020

★★★★★ 5/5

Google

James is very friendly, came into the office to enquire and he was very professional and helped me massively. He had a very approachable attitude.

Jenna · 21 June 2019

★★★★★ 5/5

Google

We almost completed seven years with Leaders and we are very happy for their service all these years. Any report we did , they replied and resolved any issue we had. Thank you

Nikolaos · 13 June 2024

★★★★★ 5/5

Google

Both Hannah who found us the property and Alice who is our property manager have both been very helpful and friendly throughout our dealings with them, Hannah made moving in very smooth and any issues with the house since then have been dealt with very promptly by Alice. Very happy with the staff in the office.

Oliver · 21 June 2019

★★★★★ 5/5

Google

Vanesa has always professional, diligent and helpfulPositiveProfessionalism

Matthew · 11 June 2025

★★★★★ 5/5

Google

Ryan has been a great help for me and my other half, although we are still yet to find the place for us. He continues to check in and share properties and also has us trying new properties that we wouldn’t of first thought of! Very lovely guy and very welcoming too!

Rebecca · 20 June 2020

★★★★★ 5/5

Google

Emma Lari was super helpful whilst we were looking for our first house- she was very efficient in arranging us a viewing and following up with us. Ultimately we are buying a house through a different estate agent, however I wouldn't hesitate to recommend Leaders based on the service that Emma provided.

Pixie · 20 June 2020

★★★★★ 5/5

Google

With our most recent move coming up the leaders branch has been exceptional. They have been so helpful and lovely during this process and we are so grateful for all their help and support. They have always been available for us to ring and ask any questions and always update us with new information as soon as they can, thank you so much

Mya · 20 June 2021

★★★★★ 5/5

Google

I have been dealing with Marcus Leek and Ryan Sheppard at Leaders to rent out my cottage. They have been very patient and friendly and good at communication. They were able to find a suitable tenant very quickly. I’m very pleased so far with the service.

Edori · 20 June 2023

★★★★★ 5/5

Google

Leaders have been excellent. i have worked with them for about 5 years now and they make letting a property very easy. I am overseas and they email me updates on a regular basis and my property has always been tenanted. Very happy with the service.

Kev · 20 June 2023