1/5
Basically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
Trusted Agent profile · Ipswich
★★★★★
1,875 reviews across 3 platforms
6 Princes Street, Ipswich, IP1 1QT, IP1 1QT
Connells's office in Ipswich, at 6 Princes Street, is rated 2.3 out of 5 across 1,875 reviews on three platforms, including 262 Google reviews rated 4.7.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
1/5
Basically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
5/5
Review Connells Watford
Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after
1/5
Choose another agent... any agent but Connells
Update 16/07/26;
1/5
Shambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
2/5
I have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
1/5
One * is way too generous
One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!
1/5
Dealing with Connells
Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.
1/5
An absolute joke of a company I’m…
An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting
1/5
Very bad service
Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical
1/5
INCORRRECT WASTE OF MONEY
Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.
1/5
Pushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
1/5
absolutely shocking no chain and messed…
absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting
1/5
Rude and don't realise what effect they…
Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.
1/5
Don't waste you time to go to this…
Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.
1/5
Constant Lies
Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.
2/5
Communication between departments is non existent
Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.
1/5
Never use Connells
Never use Connells. They are very greedy. They put the property price very high on the market than the valuation amount. We put in an offer on a property and the valuation came almost 40k less.
1/5
Administratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
1/5
Down valued the property we fell in…
Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.
1/5
Worst estate agent around
Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???
1/5
Utter disgrace
Rent properly
1/5
VERY BAD EXPERIENCE
I TRIED TO BUY A PROPERTY THROUGH CONNELLS ABOUT SIX MONTHS AGO MY EXPERIENCE WAS ABSOLUTELY DISASTROUS.WOULD NEVER RECOMMEND ANYBODY TO USE CONNELLS .THEY WERE FORCING ME TO USE THEIR SOLICITOR AS WELL AS MORTGAGE ADVISOR.TERRIBLE
1/5
0 stars
0 stars. booked a viewing and they never showed up. they never even bothered to call that they are running late. what a waste of time!
1/5
Very poor communication
Very poor communication, the secretary just hangup on me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Ipswich office has 1,875 reviews across three platforms: 262 on Google, 2 on Yell, 1,611 on Trustpilot (across the whole business).
Connells Ipswich is rated 2.3 out of 5 across all 1,875 reviews, and 4.7 out of 5 on Google from 262 reviews.
Connells Ipswich, 6 Princes Street, Ipswich, IP1 1QT, IP1 1QT.