Trusted Agent profile · Ipswich

Connells Ipswich reviews

2.3

★★★★★

1,875 reviews across 3 platforms

6 Princes Street, Ipswich, IP1 1QT, IP1 1QT

Connells's office in Ipswich, at 6 Princes Street, is rated 2.3 out of 5 across 1,875 reviews on three platforms, including 262 Google reviews rated 4.7.

Google logo

4.7 / 5

262

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,611

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

1/5

Trustpilot

They are scam

They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID

Test · 5 August 2020

5/5

Trustpilot

Lexie from the filton branch was…

Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.

Caroline · 27 April 2022

5/5

Google

Amazing service from the team at Ipswich! Fast Communication , Helpful & Friendly always. Found me the perfect place in such short time and made the move in so easy!

Tate · 13 January 2022

5/5

Trustpilot

We have just used there mortgage…

We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx

Michael · 18 January 2021

5/5

Trustpilot

Very helpful and attentive

Connells chippenham great team very helpful and nothing was to much for them in the sale of my home great team.

Ian · 16 January 2023

5/5

Trustpilot

Jo was very helpful and answered all my…

Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.

Rita · 8 May 2022

1/5

Trustpilot

Avoid at all cost

Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.

Lukasz · 22 July 2021

5/5

Trustpilot

Good All Round Performance

The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you

Brendan · 14 November 2016

1/5

Trustpilot

The worst Estate agent on the planet.

The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.

Janice · 30 June 2021

1/5

Trustpilot

Worst agency

Currently renting a house through Connells. I am truly disappointed! They keep promising us that the constructor will come ‘today’ to fix reported issues but no one ever shows up and it’s been 5 weeks! No apologies either!

· 24 October 2019

1/5

Trustpilot

Renting for 6 years - worst estate agent I have used in that time.

Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.

Jo · 14 October 2017

1/5

Trustpilot

Absolutely rubbish estate agent

Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional

Samantha · 9 March 2018

1/5

Trustpilot

Absolutely terrible

Absolutely terrible. Andrew Scott of Connells refused to put a rental valuation on our property. He was then stubborn and arrogant when we queried it. I have an EXTREMELY dim view of this business...

Dan · 27 October 2020

1/5

Trustpilot

They are fraudulent

They are fraudulent. They keep your holding fee and return to tell you that your reference didn't go thru.

Izuchukwu · 25 January 2023

1/5

Trustpilot

Awful service

Awful service. No feed back. One viewing in 3 months. No feedback from that. They’re getting no money fro me. Take me to court. I’ve recorded all calls. Abysmal amateurs. Need new manager.

Nigel · 13 January 2021

1/5

Trustpilot

Extremely Disappointed as landlord.

Extremely Disappointed as landlord.Worst service ever. Lack of Communication which in some cases cost to landlords. Being the first time landlord they don't think even once to cheat you by making false promises. I would never recommend anyone to Connells.

KRS · 21 June 2017

1/5

Trustpilot

Absolute rubbish

Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts

Chris · 13 December 2019

1/5

Trustpilot

Awful down valued my house by 30k when…

Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.

Laura · 5 August 2020

4/5

Trustpilot

Very much worth the fees

The specialist Housing Society I work for uses Connells throughout the UK in both a sale and market letting context. The fact that we choose to work with Connells with so much alternative choice available is testament to their quality

MMHS · 2 December 2016

1/5

Trustpilot

Staff seem very uninterested in working…

Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!

Nick · 11 June 2022

1/5

Trustpilot

Do not trust this agency

Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency

Michal · 31 October 2017

1/5

Trustpilot

One star

One star .....

Phone · 28 July 2026

1/5

Trustpilot

utterly rubbish

utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.

Richard936 · 13 June 2017

1/5

Trustpilot

Best Avoided

Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.

RV · 15 May 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Ipswich

How many reviews does Connells Ipswich have?

Connells's Ipswich office has 1,875 reviews across three platforms: 262 on Google, 2 on Yell, 1,611 on Trustpilot (across the whole business).

What is Connells Ipswich's rating?

Connells Ipswich is rated 2.3 out of 5 across all 1,875 reviews, and 4.7 out of 5 on Google from 262 reviews.

Where is Connells's Ipswich office?

Connells Ipswich, 6 Princes Street, Ipswich, IP1 1QT, IP1 1QT.

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