5/5
GoogleWe have been Belvoir tenants for quite a while now and have been very happy with our experience. Over this period of time, there hasn't been many issues with the property but … More
Trusted Agent profile · Ipswich
Verified
Belvoir Ipswich reviews
★★★★★
295 reviews across 3 platforms
Crown Office 51 Crown Street, Ipswich, IP1 3JA
Part of Belvoir, see every office.
Belvoir's office in Ipswich, at Crown Office 51 Crown Street, is rated 4.6 out of 5 across 295 reviews on three platforms, including 215 Google reviews rated 4.5.
215
Reviews on Google
This office
42
Reviews on Direct reviews
This office
38
Reviews on allAgents
This office
Reviews
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
Google2/5
GooglePolite staff but awful at booking viewings, as prospective tenants we are looking for a property and Belvoir have been very hard to get viewings with, they don't actively try to Assist in house finding or offer any other properties they have on the market. They don't offer to keep updated on new properties or actively help your search in the property market at all. They also hang up very quickly and abruptly.
5/5
GoogleBelvoir Ipswich were really helpful and professional when we bought a flat through them. Ashley and Jenna were my main contacts and dealt with everything promptly. Ashley ensured that things ran smoothly and acted as superb intermediary.
5/5
Direct reviewsI would like to thank Shellie for the professional manner in which she has carried out her job and for the thoughtfulness and kindness she has shown me.
5/5
GoogleI recently sold my lodge through Belvoir . Very professional and friendly service from Ashley . Highly recommended.
Agent replied · 9 January 2025
Thank you so much for taking the time to leave such a positive review. I will make sure your comments are passed on to Ashley who will be thrilled.
5/5
Direct reviewsVery quick responces, everytime help to solve problems with property and other issues, especially thank you Kevin Sones for fast service
5/5
GoogleI recently moved out of a property, after being there for around four and half years, I have always found them very good, if we ever needed anything done in the property it was always done within 48 hours. I would definitely recommend them and rent another property with them.
Agent replied · 31 December 2024
Thank you for your review - our job is made easier when we have good tenants! Our team were so pleased to read your comments, it makes the hard work worth it!
4/5
GoogleI found everyone I spoke with at Primedale very helpful and very easy to deal with. Alan and Mary were great at keeping in contact with me and keeping me informed with the progress of things.
5/5
GoogleExcellent service. I have rented a few times earlier and can confidently say that the service and communication with Belvoir is above all other estate agents in the area. … More
1/5
GoogleDECEPTIVE, LIARS AND DODGY PEOPLE. ANYBODY GOING TO BELVOIR, BE CAREFUL AND THINK THOUSAND TIMES BEORE GOING.Very bad experience throughout tenancy, very rude staff, don't talk face to face over issues and use emails texts, reported a couple of issues at the start of tenancy and made me liable to pay for contractors visits where no work was done and I was not informed about the charges for no fault finding before sending contractors and then tried to relate to a clause in the tenancy stupidly, tried to enter into the property in our absence for inspection and viewing purposes but was strongly warned not to do so over times again and again and still kept on asking to do so until the end of tenancy, inventory process is poor here where faults are not mentioned and photographed at the check in but blamed tenant after checkout for the issues present since or before the start of tenancy in the property. In general very non professional group of people working who do not care and think about their customers needs, do not take interest in solving the problems, have non serious behaviour, show attitude and get rude when you complain, refuse to talk where they have weak points, no manners at all when conversations, do not listen and interrupt when someone talks and use all ways to get money out of the pockets of their customers.
2/5
GoogleI am only going to write the experience that I had, note that I have not rented or bought any properties with Belvoir but was just viewing. I had an arranged viewing and took some time off work, after arriving to the property I realized that no one was there, and called the agency, the response that I had is that apparently someone with a similar name to mine had been there couple of minutes earlier and the assumption made that it was me (read my name above and judge if it is possible). I tried to ask for the agent to come back as she only left minutes before my arrival an I was told that that wasn't possible. Later I tried to arrange another viewing but this time not at before 5 o'clock considering their bad history and was told that they only work till 5. After a complain to the main office nothing was done, by the way no one ever apologized even when I called the fist time.
1/5
allAgentsDECEIVED, LIED AND * PEOPLE.
DECEIVED, LIED AND * PEOPLE. -ANYBODY GOING TO BELVOIR, BE CAREFUL AND THINK THOUSAND TIMES BEORE GOING.Very bad experience throughout tenancy, very rude staff, don't talk face to face over issues and use emails texts, reported a couple of issues at the start of tenancy and made me liable to pay for contractors visits where no work was done and I was not informed about the charges for no fault finding before sending contractors and then tried to relate to a clause in the tenancy stupidly, tried to enter into the property in our absence for inspection and viewing purposes but was strongly warned not to do so over times again and again and still kept on asking to do so until the end of tenancy, inventory process is poor here where faults are not mentioned and photographed at the check in but blamed tenant after checkout for the issues present since or before the start of tenancy in the property.In general very non professional group of people working who do not care and think about their customers needs, do not take interest in solving the problems, have non serious behaviour, show attitude and get rude when you complain, refuse to talk where they have weak points, no manners at all when conversations, do not listen and interrupt when someone talks and use all ways to get money out of the pockets of their customers.
1/5
GoogleNot a nice experience at all. Soon after I moved in, I requested a plumber to come, and when I asked them to come at a day that suits me as I couldn't take a day off on short notice when I just started a new job, they refused and made it very difficult. Also, when the inspection day came, I asked to be informed and called so I can be there for the inspection, they went against that and entered the flat without calling me as agreed or my consent. As fare as I'm concerned that is not just illegal but extremely rude and inconsiderate, especially when I informed work of the hours I might need to go out in to accommodate the inspection. When I asked for the manger to call me and explain, I was ignored. If a landlord wishes to give their tenant a horrible experience then that's the agency to go with.
5/5
Direct reviewsBriliant people, helpful, friendly all the team. Justine is so nice help me to move so quick I highlt recommend Belvoir to anyone
5/5
GoogleBelvoir have been so helpful, friendly, efficient and understanding I can't rate them highly enough. The whole team worked really hard, but special thanks go out to Emma and Lucia. I recommend them 100%PositiveResponsiveness, Professionalism
Agent replied · 31 December 2024
Thank you so much for you review Amanda! We really hope that you have settled in well to your new home. We are so happy that we could help, Take Care :-)
5/5
GoogleI called upon Ashley to value a property a year or so ago. He is a very professional Gentleman who was very thorough, knowledgeable and helpful. When we finally did market the property it became apparent how good the rest of the team at Belvoir Crown Street are. I was very impressed with the presentation of the property on Right move and the time that it sold in. Communication between Belvoir and myself was excellent and the whole process a pleasure from start to finish. I certainly would not hesitate to call the Belvoir team in in future and would recommend them highly. Many thanks to them for the great service. Andy.
5/5
GoogleThroughout my time of using Belvoir I always found that the staff were extremely considerate and accommodating. If I ever had an issues or queries, I knew that I would be able to put these to the staff at Belvoir and receive a detailed and polite response. When moving they were very understanding and made me feel far more at ease about the whole situation (which is very daunting for obvious reasons). I would definitely recommend them to a friend and would use them at any chance possible.
5/5
GoogleWe rented our house in Suffolk via Belvoir for over 18 months. From the start of the tenancy, Belvoir were brilliant. They were always on the end of the phone, and very quick to respond with the numerous things thrown at them - new locks, new TV ariel. Sadly the Landlords sold the property, so we had to move, but that was all dealt with professionally by their staff, and our deposit was returned quickly after the final handover meeting. A very positive renting experience, and would definitely look to rent, or buy or sell with them in the future as it was a pleasure dealing with their staff.
3/5
GoogleTheir staff is nice and kind, however I had the impression of some disorganisation as I had lots of misunderstanding when I booked a visit
Agent replied · 31 December 2024
Thank you for your kind comments about our staff, I am sorry if you experienced any confusion when booking a viewing, there are often situations that are out of our control when it comes to viewing but i apologize if any inconvenience was caused.
5/5
allAgentsBelvoir
I been working with the Agent fo over 15 years. The staff are always very helpful and friendly. They always respond to any correspondence in a timely manner.
Agent replied · 25 February 2025
I have been living in my rented property through Belvoir for five years and Clare has called every six months to see how things were. With the exception of a couple of times when l have been away, l have reported to her any things that required doing, and she has noted this and the problem has been solved. Clare is an ideal person for this job, she is pleasant and friendly,and more importantly, she listens to your complaints or problems, and takes photos in order that the problem can be seen by those that are to do the job.
5/5
allAgents"Belvoir..."
I been working with the Agent fo over 15 years. The staff are always very helpful and friendly. They always respond to any correspondence in a timely manner.
Agent replied · 18 August 2025
I have been living in my rented property through Belvoir for five years and Clare has called every six months to see how things were. With the exception of a couple of times when l have been away, l have reported to her any things that required doing, and she has noted this and the problem has been solved. Clare is an ideal person for this job, she is pleasant and friendly,and more importantly, she listens to your complaints or problems, and takes photos in order that the problem can be seen by those that are to do the job.
5/5
GoogleMaddie Stuttle, lovely lady, as well as amazing service, polite, professional & informative. Not to mention speedy replies. I know agents are very busy, but the service provided, makes you feel like the only customer! well done, I'd recommend you.
5/5
GoogleI'd like to express my thanks for the excellent service you've provided. Your meticulous attention to detail, efficiency, and friendly demeanor are truly valued. It's great to have someone as dedicated and capable as you on the property management team.
1/5
GoogleTerrible service, misleading and xenophobic attitude...
Agent replied · 8 February 2025
After checking our systems thoroughly I am unable to find your name linked to any properties we have available or any tenancy that we have been involved in. I invite you to contact the Branch Manager using ipswich@belvoir if you have a genuine complaint. Thank You.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Ipswich
How many reviews does Belvoir Ipswich have?
Belvoir's Ipswich office has 295 reviews across three platforms: 215 on Google, 42 on Direct reviews, 38 on allAgents.
What is Belvoir Ipswich's rating?
Belvoir Ipswich is rated 4.6 out of 5 across all 295 reviews, and 4.5 out of 5 on Google from 215 reviews.
Where is Belvoir's Ipswich office?
Belvoir Ipswich, Crown Office 51 Crown Street, Ipswich, IP1 3JA.
