Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWonderful customer service experience, the selling of our property, through Michael Poole Ingleby Barwick, Leanne, provided a quality service , updating throughout the process .
Jeremy · 23 August 2025
Agent replied · 24 March 2026
Hi Jeremy,
Thanks for the great review! We’re so pleased to hear you had a positive experience selling your property with us. Leanne will be thrilled to know her updates and support made a difference. Really appreciate you taking the time to share your feedback!
★★★★★ 5/5
GoogleI cannot thank Sam at Val Pal enough for all of his help and advice, he has made what I find a confusing and therefore tedious task into simple terms and therefore easy to deal with, explaining each item in layman's terms for me to make it clear and explanatory so that I can make the right decisions for my company. He has also recommended some very good companies to help me with my SEO and Compliance etc. Thanks again Sam! I look forward to continuing our working relationship and growing my business in the right areas together.
Nicola · 15 June 2019
★★★★★ 5/5
TrustpilotCannot recommend enough…
Cannot recommend the Ingleby Barwick brand enough! Stacey and Leanne were nothing short of amazing from start to finish. We had a difficult time with our solicitor and the girls became my trusted partners in pushing them to deliver! 10/10!
Amanya · 28 June 2024
★★★★★ 5/5
GoogleFantastic services at ingleby and a massive thank you to Stacey she has been fantastic throughout waiting for our house sale to get sorted. Kept us posted all the time cant thank her enough :)
Leanne · 22 May 2022
Agent replied
Thanks so much Leanne for writing this lovely feedback! We appreciate it.
★★★★★ 5/5
GoogleFantastic service and staff, from start to finish everyone was really helpful and friendly, Stacey was in touch regularly, giving me updates on my purchase.
Lisa · 22 May 2023
Agent replied · 30 July 2023
Thank you so much, Lisa! This bit of feedback means a lot to Stacey and the Ingleby team.
★★★★★ 5/5
GoogleExcellent communication and customer service in arranging and managing a property rental. I've used Michael Poole previously and my most recent experience was positive once again dealing with Oliver in the Ingleby Barwick office
Alexander · 13 March 2026
★★★★★ 5/5
GoogleAmy was very pleasant and helpful
Bryan · 15 July 2024
Agent replied · 15 July 2026
Hi Bryan, thanks so much for the recommendation!
★★★★★ 5/5
GoogleAbsolutely first class service. Couldn’t fault it from beginning to end. The only and only house sale I have ever gone through myself and Paul made the whole process as stress free as possible.
Ruthlynn · 8 June 2022
Agent replied · 8 June 2026
Hi Ruth, thank you very much for your kind review and I am very pleased to have been able to make it as stress free as possible for you.
★★★★★ 1/5
GoogleThey have a mandatory 6 month break clause that they don't tell you about until they send you the lease to be signed. They're very unethical. …
Amber · 18 July 2025
Agent replied · 18 July 2026
Thank you for your feedback. We’re sorry to hear you feel this way and would like to take this opportunity to clarify the situation. … More
★★★★★ 5/5
GoogleWe recently purchased a house through Paul and Bella and they were fantastic from start to finish, excellent communication throughout. I would highly recommend them.
Tom · 8 August 2025
Agent replied · 8 June 2026
Thank you Tom!
★★★★★ 5/5
GoogleA highly professional and reliable agent. Communication was clear and consistent throughout, advice was thoughtful and well-judged, and the process was handled with integrity from start to finish. It was reassuring to deal with someone who …
Jonathan · 13 February 2026
★★★★★ 5/5
GoogleExcellent service. After having our buyers pull out of the intial sale of our house. Sam at Michael Poole went above and beyond expectations so we didnt lose our dream home. She found us a new buyer within days. We couldnt ask for anything more. We have been kept up to date with progress regularly and and questions have been promptly answered.
We only wish our solicitors were as efficient. We highly recommend Gill at the in house mortgage advice bureau at the Ingleby branch. Her help with getting the perfect mortgage is second to none. Thank you to you all. We sing all your praises to people thinking of selling their house. You are all amazing!
Pippa · 31 July 2018
★★★★★ 5/5
GoogleAdrian was very helpful and professional with our sale and purchase respectively, even though we faced several challenges with the chain. Would definitely recommend.
Sean · 23 May 2023
Agent replied · 23 May 2026
Thanks Sean, phew that one was tough but we got there in the end.
★★★★★ 5/5
GoogleGreat service from the team at Ingleby Barwick. In particular Leanne and Stacey - you have both been amazing, can't thank you enough x
Nicola · 22 May 2023
Agent replied
Thank you very much, Nicola! This kind of feedback brightens our day; thank you for taking the time to write it.
★★★★★ 5/5
GoogleStacey Holmes has been instrumental in making my experience a positive one when buying a house through the Michael Poole office in Ingleby Barwick. Communications have been professional, timely and helpful. Stacey went above and beyond what …
Matthew · 3 October 2021
Agent replied · 30 July 2023
Thank you so much, Matthew. This is such a lovely review and we really appreciate you taking the time to leave it for us!
★★★★★ 4/5
GoogleThey were easy to contact and were on hand to pass messages from us to our vendor
Paul · 23 October 2025
Agent replied · 24 March 2026
Thank you, Paul! 😊 We’re so pleased to hear you found us easy to contact and that we could help keep things running smoothly between you and your vendor! …
★★★★★ 5/5
FacebookAndrea has been very helpful and attentive...she has always returned my calls and emails and kept me up to date with progress. They also have a text messaging service for when you are selling a property to keep you up dated which is good. The process of selling a house can be slow but Andrea continued to update me and settle me when I was worried...I’m hoping to complete this side of Christmas then Michael Poole will give me the best Christmas present thank you
Claire · 13 December 2017
★★★★★ 4/5
TrustpilotStacey and Leanne were both great
Stacey and Leanne were both great, always available to provide a feedback and an update throughout the process of the purchase. They called and kept me informed throughout. Thank you so much for making the process as smooth as possible.I highly recommended them
Felicia · 21 March 2024
★★★★★ 5/5
GoogleSukhy did a fantastic job and was great to work with during my property purchase. Whilst she was acting for the sellers, she was professional, great at communication, and very helpful.
Chenez · 17 May 2025
Agent replied · 17 May 2026
Dear Chenez DB, Thank you for your kind words and five-star review! We're thrilled that Sukhy's professionalism and communication made your property purchase a positive experience. Our team always strives to support all parties involved with exceptional service. We hope to assist you in the future, should you need our expertise again. Best wishes, EweMove Blackheath & Charlton
★★★★★ 5/5
GoogleLovely and professional people to deal with which made the buying experience much easier, several points of contact and they ring back when they said they would.
Kevin · 30 June 2025
Agent replied · 30 May 2026
Thank you for your lovely review, we hope you get settled in soon.
★★★★★ 5/5
GoogleGreat team and service from the Prenton office. Especially from Scarlett who was so responsive to any questions and requests. Made the sale of my property seamless. Would highly recommend to anyone selling their property.
Nicola · 15 February 2026
★★★★★ 5/5
TrustpilotGreat Service and Support
We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure all parties exchanged contracts on time, despite unforeseen challenges along the way.
David · 29 October 2025
★★★★★ 5/5
TrustpilotI have used Michael Poole a number of…
I have used Michael Poole a number of times for both letting and sales. Stacey and the team in Ingleby branch provide an excellent professional and friendly service going above and beyond to help. Thank you
Jill · 9 July 2024
★★★★★ 5/5
GoogleMartin was a pleasure to work with throughout, would highly recommend.
Chris · 21 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.