Trusted Agent profile Β· Ingatestone, Essex

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Hilbery Chaplin Residential Ingatestone reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

69 reviews across 1 platform

94 High Street, Ingatestone, Essex, CM4 0BA

Part of Hilbery Chaplin Residential, see every office.

Hilbery Chaplin Residential's office in Ingatestone, Essex, at 94 High Street, is rated 4.7 out of 5 across 69 reviews on 1 platform, including 69 Google reviews rated 4.7.

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4.7 / 5

69

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ingatestone office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience with the letting station. Sean was very helpful and professional, he made everything go really smoothly, went above and beyond to get everything sorted for me and I couldn’t recommend them enough. Thank you 😊 …

Charlotte Β· 27 July 2025

5/5

Google

Me and my partner would like to appreciate Janice Freeman who came to show us the property in Ls6 .She was really helpful and answered all our questions . Thankyou Janice 😊 …

Roshan Β· 13 December 2025

Agent replied Β· 13 August 2026

Thank you Roshan for your praise, it is much appreciated!

4/5

Google

I was very happy with the service. Their were some short commings but that happens in this line of service. Otherwise job well done. πŸ‘ …

Nayab Β· 27 July 2024

Agent replied Β· 27 July 2026

Thanks Nayab, sorry if some of your dealing fell short of our high standards. If there is anything we can put right please let us know.

5/5

Google

Tania and the team managed a hugely challenging purchaser, (and seller), and their persistence finally got the sale over the line. I thoroughly recommend this company.

Tim Β· 27 July 2024

Agent replied Β· 27 July 2026

Thanks so much for the review Tim it means a lot to us.

5/5

Google

Liaised with Tania on the purchase of a property she went out of her way to help and we managed to get the deal over the line without incident or injury really great experience would recommend

Michael Β· 27 October 2025

Agent replied Β· 27 July 2026

Dear Michael, Thank you for your glowing review. We're thrilled to hear about your positive experience with Tania. We aim to make every transaction seamless and safe, and it's rewarding to know we've succeeded. Your recommendation means a lot too us. We look forward to assisting you again in the future. The Letting Station

5/5

Google

Really happy. Super quick and easy letting process and Sean was incredibly helpful the whole process and got everything sorted. Really appreciate it and would definitely recommend. Thanks

Louis Β· 27 July 2025

5/5

Google

Charlotte Atherton sold our house, she was really helpful and attentive. Very quick at responding and was generally impressed, so much so that I will be requesting her in future sales. Thanks for all your help!

Beauty Β· 6 July 2026

5/5

Google

Sean is so good at an agent.the. Man is πŸ’―πŸ‘Œ..sorted problem out as locked myself out.resolved.also letting properties of the letting station is sure the way to go.professional service.Sean and the team thanks for your help πŸ‘ …

Taffy Β· 27 July 2023

Agent replied Β· 27 July 2026

Thanks Dale what kind words, we hope we can keep exceeding your expectations.

5/5

Google

Fantastic help and service by Tania, who helped and supported me through the purchase of a property. I found the service down to earth, friendly and professional. Highly recommended.

Chris Β· 27 November 2025

Agent replied Β· 27 July 2026

Dear Chris, Thank you so much for your wonderful review! We’re thrilled to hear that Tania provided you with down-to-earth, friendly, and professional support during your property purchase. Your recommendation means a lot to us, and we are committed to ensuring all our clients have a fantastic experience. If you need any assistance in the future, please don’t hesitate to reach out. The Letting Station

5/5

Google

Sean and his team are very accessible/helpful, professional and effective. I am extremely pleased with them and have recommended their services to friends and family.

Kiran Β· 27 July 2025

1/5

Google

Very disappointing service overall. Poor communication and continuously having to chase for answers. They failed to carry out thorough checks on the financial status of a prospective buyer, resulting in significant time wasted and money lost. Regular inspections were also not undertaken on the tenanted property.

Ffion Β· 27 February 2026

5/5

Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, …

Maralyn Β· 13 October 2025

Agent replied Β· 13 August 2026

Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!

5/5

Google

I found the letting station staff very helpful and the transition to moving into my new house this past month has been satisfactory.

Jessica Β· 30 July 2026

1/5

Google

Extremely rude on email.

Rebecca Β· 13 April 2026

Agent replied Β· 13 August 2026

Hi Rebecca, We are sorry to hear you feel this way and would like to help resolve any issues as quickly as possible. Please get in touch with us on, 0113 236 9888 so we can investigate this further. Thank you.

5/5

Google

Fantastic service from Sean. He has been so helpful during the whole process. We are slowly settling in in the new home. Thank you so much. Anna and Michal

Anna Β· 27 July 2025

Agent replied Β· 27 July 2026

We hope you will be really happy in your new home

5/5

Google

Just moved into my lovely new 9 bed house and it is beautiful! Sean was amazing through the process and made it so swift. He made the contracts so easy and was so efficient with the process. Cannot commend enough.

Meghan Β· 27 July 2024

1/5

Google

Litter horrible guess who leaflets all over the street, if anything irresponsible advertising like this will reduce my house value ! Do not use!

George Β· 27 July 2025

Agent replied Β· 27 July 2026

Hi Rob Thanks for your comments but given I know the young lads just trying to earn a bit of pocket money I doubt very much they have "littered all over your street", please provide any proof you have and I will absolutely speak to them and ensure any wrong doing, proved to be the correct, will be acted on accordingly. We are just a small business trying to get out brand name out there. I am sorry if you are not happy with that, but alas we do not have huge budgets for advertising and so a local leaflet drop is one avenue we have explored. Maybe rather that slate us publicly, a simple phone call in for a chat might be a more proportionate and appropriate reaction. I am happy to discuss if you want and am in every day from 9 - 5.30pm.

5/5

Google

Ive recently started renting with this agency… I was heavily pregnant and looking for a home as soon as possible! The estate agent noted this and helped me get a place affordable and suitable for me, within days I had started moving in! Any problems in the property have been resolved within days and the agents/ maintenance team have been so supportive. I highly recommend this service I have no complaints whatsoever, Amazing tenancy support. A massive thank you to estate agent Sean who has been so helpful I recommend requesting him for any assistance :)

Ellie Β· 27 July 2024

5/5

Google

We really appreciated all of Tania’s hardwork for our sale. Great team.

Matthew Β· 6 July 2026

5/5

Google

I popped in with an enquiry and the team were so kind and helpful. Thank you all for your help!

Ed Β· 27 April 2026

5/5

Google

We help us to find our apartment, and is absolut amanzing. Thank you all

Elsa Β· 27 August 2025

Agent replied Β· 27 July 2026

We are enjoying having you with us and hope you are very happy. The Letting Station

5/5

Google

They been managing my property for several years we'll pleased All staff are Very helpfull

Tarsem Β· 27 April 2026

5/5

Google

Great experience working with Tania to purchase a property through The Lettings Station. She went above and beyond during every step of the process, communicated with us throughout and was an absolute delight to do business with. Would highly recommend.

Katie Β· 27 July 2024

Agent replied Β· 27 July 2026

So happy you have completed on the purchase and we are excited to see the development once you have completed it.

5/5

Google

Great, speedy service and lovely properties

Rhys Β· 27 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hilbery Chaplin Residential's Google reviewsLeave Hilbery Chaplin Residential a review

Questions about Hilbery Chaplin Residential Ingatestone

How many reviews does Hilbery Chaplin Residential Ingatestone have?

Hilbery Chaplin Residential's Ingatestone office has 69 reviews across 1 platform: 69 on Google.

What is Hilbery Chaplin Residential Ingatestone's rating?

Hilbery Chaplin Residential Ingatestone is rated 4.7 out of 5 across all 69 reviews, and 4.7 out of 5 on Google from 69 reviews.

Where is Hilbery Chaplin Residential's Ingatestone office?

Hilbery Chaplin Residential Ingatestone, 94 High Street, Ingatestone, Essex, CM4 0BA.

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