Every review we hold for the Ingatestone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought a house being marketed by Beresfords. I found everyone working from the Ingatestone office to be friendly, professional and very straightforward to deal with. My thanks to Paul, Ellie and George for a very pleasant experience. We got there in the end!
Julie · 3 October 2022
Agent replied · 31 May 2023
Hi Julie,
Many thanks for the 5 star review for the team at our office in Ingatestone. The team are all focused on delivering the best possible customer care and will appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleThis is the second time we have used Beresfords to sell our properties. Joe at the ingatestone branch was so helpful and professional and very personable with a good sense of humour! He found us the perfect buyer for our unique house ! Nothing was too much trouble and he always returned our calls promptly. He is a credit to Beresfords! Thanks so much ! Frances & Alan
Frances · 25 June 2024
Agent replied · 24 August 2024
Hi Frances,
Many thanks for the great review for Joe from our Ingatestone office. Joe is dedicated to providing the best possible customer care and will do everything within his power to match potential buyers to suitable property. He will guide and support throughout the sales process, keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleBeresfords and Lauren worked very hard to get my sale over the line Bottom of the chain put up very difficult feet dragging problems
Nick · 16 December 2025
Agent replied · 15 January 2026
Hi Nick,
Many thanks for the 5 star award for our Ingatestone office and in particular Lauren, your main point of contact. Lauren works proactively and will do … More
★★★★★ 5/5
GoogleGeorge Dickman and his team are the best. Very calm; patient and professional. My experience is that this team is invested in their clients. Thank you so much for all your support on the journey of finding my new home.
Romena · 1 January 2023
Agent replied · 31 May 2023
Thank you very much Romena for the 5 star award. I am glad to hear you had a good experience purchasing your new home with George and the team at our Ingatestone office and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleA big thanks to Eleanor who helped make a stressful purchase just a little less stressful. She is always so calm, friendly and professional and we finally got to completion after 6 long months. Thank you Eleanor.
Karen · 1 April 2023
Agent replied · 31 May 2023
Hi Karen,
Thank you for taking the time to post your 5 star award and kind comments for Eleanor who is based at our Ingatestone office. Eleanor works really hard to provide the best possible customer care, guiding and supporting her clients throughout their transaction. We really appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleGreat service received from the team at Ingatestone Beresfords ! after a long and difficult sale I was able to complete my purchase and move to my new home. Thank you
M · 3 August 2025
Agent replied · 2 September 2025
Many thanks for the 5 star award for the team at our sales office in Ingatestone. With many years of experience between them, you would have been in very safe hands. The team would have been perfectly placed to deal with any issues that may have arisen whilst keeping you fully updated as the transaction progressed. Thank you for sharing your experience, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleJoseph, Paul and Lauren did a great job in selling our house, calm and professional during all the twists and turns of completion. Thank you all. Nigel and Julia
Nigel · 19 August 2025
Agent replied · 2 September 2025
Many thanks to you both for the 5 star award for the team at our office in Ingatestone. It is pleasing to note you were impressed with how they dealt with your property sale as I know how hard they work to provide the best possible … More
★★★★★ 5/5
GoogleBeresfords provided an excellent service throughout the sale process and were always available and kept us upto date as the sale progressed. I have no hesitation in recommending them
Matthew · 3 August 2025
Agent replied · 2 September 2025
Many thanks Matthew for your 5 star award and kind recommendation for the team at our Ingatestone office. The team work hard to provide the best possible customer care and will be pleased to know you were impressed with the level of … More
★★★★★ 5/5
GoogleI had the pleasure of working with Lauren Best from Beresfords during my recent property purchase, and the experience was outstanding from beginning to end. … More
Meghavi · 3 August 2025
Agent replied · 2 September 2025
Thank you Meghavi for taking the time to post your review for Lauren from our Ingatestone sales team. Lauren is dedicated to providing the best possible customer care, from the first point of contact onwards. She is proactive in her … More
★★★★★ 5/5
GoogleFound Lauren really professional at her job and was always available to talk with any enquiries
Peter · 16 November 2025
Agent replied · 15 January 2026
Many thanks Peter for sharing your experience regarding the service you received from Lauren who is based at our Ingatestone office. Lauren will be pleased to know you were impressed with the level of customer care she provided and will … More
★★★★★ 5/5
GoogleMy husband and I had a good experience with Beresfords recently when buying our property. Eleanor was particularly helpful in making the process as smooth as possible. Would recommend.
Eponine · 1 January 2023
Agent replied · 31 May 2023
Hi Eponine,
Thank you for taking the time to post your 5 star award and kind comments for the team at our Ingatestone office and in particular Eleanor. The team are all focused on providing the best possible customer care, guiding and supporting from the first point of contact through to exchange and completion. Your recommendation is much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleExcellent estate agents. Very friendly, polite, professional and reliable.
Definitely recommend to prospective buyers and sellers.
Paul was a great help from start to finish.
Jasmeet · 10 May 2023
Agent replied · 31 May 2023
Hi Jasmeet,
Many thanks for the great review for the team at our office in Ingatestone and particularly Paul, our Branch Manager. With many years in the industry, you would have been in very safe hands. Paul and the team are all focused on providing the best possible customer care, from the first point of contact through to exchange and completion. They will appreciate your 5 star award and kind recommendation and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleJoseph went above and beyond during the sale of a relative's flat. I would highly recommend Beresfords.
Alex · 25 April 2025
★★★★★ 5/5
GoogleHelen and the team at Beresfords Ingatestone have displayed an exceptional attention to detail in their client interactions and work practices. Furthermore they have demonstrated a particularly strong and dedicated work ethic and responsiveness, going above and beyond expectations.
Alexander · 31 May 2021
Agent replied · 31 May 2023
Hi Alexander,
Thank you for taking the time to post your 5 star award for the team based at our office in Ingatestone, and in particular Helen. With many years of experience, the team are focused upon providing the best possible customer care and will do everything within their power to ensure a transaction goes through, keeping all parties updated throughout the process. They will really appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleSmoothest rental process we’ve been through. Super efficient, friendly and attentive throughout. Thanks guys!
Harry · 26 October 2025
Agent replied · 26 March 2026
Hi Harry
Thank you so much for your recent feedback. I am pleased that our lettings team were efficient and friendly throughout your recent rental process. We all … More
★★★★★ 5/5
GoogleHelen and the team at Beresfords Ingatestone have displayed an exceptional attention to detail in their client interactions and work practices. Furthermore they have demonstrated a particularly strong and dedicated work ethic and responsiveness, going above and beyond expectations.
A · 26 November 2020
Agent replied · 26 November 2023
Hi Alexander,
Thank you for taking the time to post your 5 star award for the team based at our office in Ingatestone, and in particular Helen. With many years of experience, the team are focused upon providing the best possible customer care and will do everything within their power to ensure a transaction goes through, keeping all parties updated throughout the process. They will really appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleVery happy with Beresfords. Jo was very helpful throughout our selling process.
Sharon · 26 October 2025
Agent replied · 26 March 2026
Many thanks Sharon for sharing your experience regarding your recent dealings with Joe at our Ingatestone office. Joe will be pleased to know you were impressed with the level of service he provided and look forward to assisting you again … More
★★★★★ 5/5
GoogleWe worked mostly with the manager Paul. He is very approachable and throughout a rather challenging sale he dealt with all our problems and questions rapidly and with patience. From our first meeting Paul impressed as someone you can trust and he certainly proved to be this. Everyone in the agency gave excellent and friendly service. I recommend Beresfords without hesitation.
Liz · 5 November 2023
Agent replied · 26 November 2023
Hi Liz,
Many thanks for the 5 star award and positive comments for Paul and the team at our Ingatestone office. With many years of experience, you would have been in very safe hands with your sale. Paul and his team are focused on delivering the best possible customer care and would have been perfectly placed to deal with any issues that may have arisen during the process. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleWould like to say thanks to all at Beresfords Ingatestone for getting us into our new home, but especially Eleanor.
Ken · 1 April 2023
Agent replied · 31 May 2023
Hi Ken,
Many thanks for the 5 star award for the team at our office in Ingatestone and in particular Eleanor, your main point of contact. The team work really hard to provide the best possible customer care and will really appreciate you sharing your experience. We wish you many happy years in your new home and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GooglePaul and George did a great job of selling our house particularly with communication and professional efficiency. I would thoroughly recommend Beresford's Ingatestone office. A great team.
Robin · 31 May 2022
Agent replied · 31 May 2023
Hi Robin,
Many thanks for the great review for the team at our Ingatestone office. With many years of experience, your sale would have been in very safe hands with Paul and George. They will offer guidance and support, keeping all parties updated throughout the transaction. Your 5 star award and kind comments are much appreciated. Thank you for the recommendation, we are looking forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleDealt with Paul & George at the Ingatestone office. They was extremely helpful and went over and above through the journey of selling my property. I highly recommend to anyone!PositiveResponsiveness, Quality, Professionalism
Jamie-leigh · 25 August 2021
Agent replied · 31 May 2023
Hi Jamie-Leigh,
Many thanks for your 5 star review for Paul and George who are based at our office in Ingatestone. I am really pleased you were impressed by the level of service received as the guys work extremely hard to provide the best possible customer care. They will very much appreciate your kind comments and look forward to assisting you again in the future. Thank you for the recommendation.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleJo was extremely helpful from start to finish with my house purchase.
Carli · 19 August 2025
Agent replied · 2 September 2025
Hi Carli,
Many thanks for the 5 star award for Joe who is based at our Ingatestone office. It is pleasing to hear you were impressed with the level of service Joe … More
★★★★★ 5/5
GoogleMany thanks to Beresford Ingatestone for superb work in selling our bungalow.
Thecooks · 9 October 2022
Agent replied · 6 July 2023
Thank you for the 5 star review and kind comments for the team based at our office in Ingatestone. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleDespite a challenging sale, the team at Beresfords could not have been more helpful in their approach - proactive, timely communications, always on hand to answer questions, provide updates and gentle nudges where needed :) Paul Woods in particular delivered a great service - professional, accessible and friendly - a pleasure to do business with. Thank you.
Mandy · 2 November 2022
Agent replied · 31 May 2023
Thank you Mandy for the great review for the team at our Ingatestone office and in particular our Branch Manager, Paul Woods. The team all pride themselves on the quality of their customer service, guiding and supporting throughout a transaction. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
