Every review we hold for the Ingatestone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe mainly dealt with Eleanor to sell our 4 bed house in Ingatestone and she was absolutely fantastic. We left her to it for the viewings that had been arranged and almost everyone made an offer at or above the asking price. And then during the actual sale process, she was extremely diligent about keeping us up to date, would always return calls promptly (if she wasn’t available), was happy to answer any and all questions, would contact/chase both parties solicitors when necessary without prompting and was always an absolute pleasure to deal with. I honestly couldn’t have asked for a better experience.
Emma · 31 January 2023
Agent replied · 31 May 2023
Many thanks Emma for the 5 star award for Eleanor who is based at our Ingatestone office. Eleanor works really hard to provide the best possible customer care, from the first point of contact through to exchange and completion. She will guide and support throughout the process keeping in regular contact with all parties. Thank you for sharing your experience, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleVery impressed with the service from Beresfords in Ingatestone - Lauren Best worked tirelessly to ensure a fast completion on our property, engaging with our solicitors often for regular updates. Paul and Joe took over towards the end of the process and helped keep up the pace. Thank you so much!
Anne · 26 February 2026
Agent replied · 26 March 2026
Hi Anne,
Thank you for taking the time to share your recent experience regarding your dealings with our Ingatestone office. The team all work proactively to ensure a sale goes through as smoothly as possible and will be pleased to know you were impressed with the level of service extended to you. Your 5 star award is much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleI can highly recommend Beresford's in Ingatestone as a friendly and professional agency. At my two viewings of a property, George quietly presented it as it was, with no hard sell, and gave me as long as I wanted to look round. When I made my offer and mentioned I would like to extend the property, Paul went out of his way to provide me with various plans to give me ideas. All in all, a very positive experience.
Hazel · 4 August 2022
Agent replied · 31 May 2023
Hi Hazel,
Thank you for taking the time to post your 5 star review and kind comments for our Ingatestone office, and in particular Paul and George. The team are committed to providing the best possible customer care, guiding and supporting throughout the process and going the 'extra mile' as and when necessary. They will very much appreciate you sharing your experience and look forward to assisting you again in the future. Thank you for the recommendation.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleAfter a not so good experience from another estate agent in the area (to put it mildly), Beresfords were a breath of fresh air. George was an absolute pleasure to deal with throughout my purchase. Always available on the other end of the phone when needed and happy to respond to enquiries in a timely manner. Really top service, can't fault the team at all. Paul Woods was also very helpful when George was on annual leave or days off. 10/10 service. Thank you.
M · 31 May 2022
Agent replied · 31 May 2023
Many thanks for the great review for the team at our office in Ingatestone, and in particular George. George is committed to providing the best possible service throughout a transaction, offering guidance and support throughout the journey. He will really appreciate your 5 star award and kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleAfter failing to sell with another agent and many unprofessional discrepancies with them... I decided to switch to Beresfords. They sold my house within 3 months. Lauren was particularly help, always on top of things. I also used their recommendation for solicitors which were also fantastic. Thanks again to the team, Djemal.
M.R · 31 August 2025
★★★★★ 5/5
GoogleGreat agency to buy a property from!
I recently purchased a property that Beresfords Ingatestone were marketing. Joe was extremely helpful from the outset, regularly making himself available for calls or emails around the clock,, providing updates as to how things were progressing.
I would absolutely recommend to anybody looking to sell their property in the area.
Stefan · 27 March 2024
Agent replied · 24 August 2024
Hi Stefan,
Many thanks for the great review for the team at our Ingatestone office and in particular Joe, your main point of contact. The team are dedicated to providing the best possible customer care, guiding and supporting throughout a transaction. They will do everything within their power to ensure the process is as stress-free as possible, keeping all parties regularly updated. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleWhen I initially met Jane from Beresfords I instantly knew she was the right person to market my property. Her professional, friendly and realistic approach to the current market gave me every confidence she would sell my property...and she did, in a matter days in fact.
I have to add the progression of the sale was not the easiest by any means. It was complicated and lengthy due to the pandemic, but I always felt in good hands throughout the process as Jane always had things under control. She has a air of calmness in her approach and knows what she is doing at every stage which in turn gives you the confidence that she will handle the situation. I have lost count the amount of times I called her over the past months but I never felt that I couldn’t!
Not only would I say that I highly recommend Jane to market your property successfully but I can honestly say I have found a friend in Jane, in fact now we are coming to the end of the sale I will miss her. Lovely lady, knowledgeable agent and works so hard to get the right result.PositiveProfessionalism
Kerry · 25 August 2021
Agent replied · 31 May 2023
Hi Kerry,
Many thanks for the great review for Jane, Regional Manager of our Country & Village brand. With many years of experience, your sale would have been in very safe hands during these challenging times. Jane is focused upon providing the best possible customer care, from the first point of contact through to exchange and completion. She will do everything within her power to ensure a transaction goes through smoothly, keeping all parties updated throughout the process. Jane will very much appreciate your 5 star award and kind comments, and look forward to assisting you again in the future. Thank you for the recommendation.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleDespite the challenging housing market conditions and enduring a lengthy sale, Paul Woods and his team at the Ingatestone office did us proud. Special thanks also to Kirstie Slaven at Head Office. The chain progressor's role was critical for us to get over the line and Kirstie was instrumental in achieving this for us. Thank you Beresfords.
Paul · 12 November 2023
Agent replied · 26 November 2023
Hi Paul,
Many thanks for the 5 star award for Paul and his team at our Ingatestone office and also Kirstie, based in the Customer Care Centre at our Head Office. Your sale will have been in very safe hands, from the first point of contact through to exchange and completion. With many years of experience, Kirstie will have been perfectly placed to overcome any issues they may have arisen as the transaction progressed. Thank you for your kind comments, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRecently purchased a house with Beresfords, we dealt mainly with Joe Pammen who was always co-operative, professional and friendly. Joe would always up date us with developments on the sale and was always on hand for last minute requests for us to do more viewings on the house we were buying, never rushing us and answering many questions about the property. Was great dealing with you Joe, thank you.
Tina · 25 March 2026
★★★★★ 5/5
GoogleBeresfords Ingatestone did a great job finding a buyer for our bungalow in record time. From the outset Branch Manager Paul Woods was courteous, professional and most importantly knowledgeable about the local market. He advised an asking price that was somewhat higher than another local estate agent and then achieved the sale without the need for me to consider lower offers. First class service. Highly recommended.
Kevin · 4 August 2022
Agent replied · 31 May 2023
Hi Kevin,
Many thanks for the great review for Paul and his team at our Ingatestone office. With many years of experience, you will have been in very safe hands with Paul. He is perfectly placed to tailor a specific marketing strategy to give any property maximum exposure, achieving the best possible asking price for our sellers. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Thank you for the recommendation.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleBeresford's Ingatestone branch, sold our house. Superb service from start to finish. Joe Pammen was excellent, always returned my phone calls and updated me on a regular basis. Would thoroughly recommend. Thanks for all your help Joe.
Phil · 30 August 2025
★★★★★ 5/5
GoogleMoving home can be a very stressful experience, but Paul Woods and his team certainly helped us throughout the process of buying our new home. They were always available to ease our concerns and I would not hesitate in recommending the Ingatestone Office to anyone thinking of buying or selling a property within their catchment area.
Derek · 4 August 2022
Agent replied · 31 May 2023
Hi Derek,
Many thanks for the 5 star award for Paul and his team at our Ingatestone office. I am really pleased to hear that your experience was positive as the guys work really hard to ensure the moving process is as stress-free as possible, guiding and supporting from the first point of contact. Your kind comments and recommendation are much appreciated, we wish you many happy years in your new home and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleWe dealt with Paul and Eleanor at the Ingatestone Office. The whole process was stress free. Paul demonstrated extensive knowledge of the local property market and Eleanor did a wonderful job showing the property to our buyer. They kept us fully informed throughout the process and are a pleasure to do business with.
Jerry · 2 November 2022
Agent replied · 31 May 2023
Thank you for taking the time to share your 5 star review Jerry. The team at our Ingatestone office, headed up by Paul and assisted by Eleanor, work really hard to ensure the process is as stress free as possible, guiding and supporting throughout the transaction. With many years of experience between them, you would have been in very safe hands. The team will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleI would highly recommend Beresfords.
I’ve just completed a purchase and Eleanor has been ‘simply amazing’ from start to finish she has been professional, helpful, highly efficient and friendly.
Nothing was a problem and everything was dealt with so quickly.
It made the whole purchase sail through with no issues.
Thank you Beresfords!!
Caroline · 2 November 2022
Agent replied · 31 May 2023
Many thanks Caroline for the great review for Eleanor at our Ingatestone office. Eleanor is focused on providing the best possible customer care, from the first point of contact through to exchange and completion. She will guide and support throughout the journey keeping all parties regularly updated. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager.
★★★★★ 5/5
GooglePaul Woods acted on the recent sale of my house in Ingatestone. As is often the case, things were not always straight-forward, but Paul and his team were professional, proactive and friendly. I really appreciated all their hard work in taking the sale through to completion.
Jackie · 15 June 2023
Agent replied · 6 July 2023
Hi Jackie,
Thank you for taking the time to post your 5 star award for Paul and his team at our office in Ingatestone. The team are all focused on providing the best possible customer care, from the first point of contact through to exchange and completion. With their knowledge and expertise, they would have been perfectly placed to deal with any issues which may arisen during your sale. Your kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleDealing with Beresfords has made my buying and selling experience a lot more manageable, especially with the help of Joseph Pammen who has infinite patience and a very cool head when fractious situations occurred. …
Patricia · 26 November 2025
Agent replied · 15 January 2026
Hi Patricia,
Thank you for taking the time to post your 5 star award and kind comments for Joseph, Assistant Manager at our Ingatestone office. Joseph is dedicated to … More
★★★★★ 5/5
GoogleJoe at Beresford has been very supportive and quick to respond throughout the process of purchasing our first home. Service has been excellent which has led to a very low stress and enjoyable experience.
Ashleigh · 26 February 2024
Agent replied · 24 August 2024
Hi Ashleigh,
Many thanks for your 5 star award for Joe who is based at our office in Ingatestone. Joe works really hard to ensure the moving process is as stress-free as possible, keeping in touch regularly with all relevant parties. He will appreciate you sharing your experience and look forward to assisting you again in the future.
We wish you many happy years in your new home.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleExtremely friendly, pleasant and helpful people at Beresfords Ingatestone Office, and supportive all the way. Paul Woods was honourable and impartial when discussing all aspects of our purchase, and we felt that nothing was too much trouble for him and his team. A very good experience.
Charles · 1 May 2023
Agent replied · 31 May 2023
Hi Charles,
Many thanks for the great review for Paul and his team at our Ingatestone office. With many years of experience, you will have been in very safe hands with Paul. His knowledge and expertise within the industry is second to none and he would have been perfectly placed to deal with any issues that may have arisen. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleFantastic team working at Beresfords. Jo Pammen has been brilliant throughout the purchase of our new house and helped us navigate various issues to compete our purchase!
David · 25 June 2024
Agent replied · 24 August 2024
Hi David,
Many thanks for taking the time to post your 5 star award and positive comments for the team at our Ingatestone office and in particular Joe, your main point of contact. Your purchase will have been in very safe hands as Joe will do everything within his power to overcome any issues that may arise to ensure a sale goes through to exchange and completion. We appreciate you sharing your experience and look forward to assisting you again in the future,
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleOutstanding service From Lauren Best at Beresford estate agents Ingatestone. We had an absolute fantastic experience in selling our house. Lauren Best professionalism and communication skills or excellent from day one keeping us fully …
Patrick · 26 October 2025
Agent replied · 15 January 2026
Many thanks Patrick for the great review for Lauren who is based at our Ingatestone office. Lauren is dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. She will … More
★★★★★ 4/5
GoogleBeresfords were the agent for the house we purchased. They were very cooperative in arranging viewings and being available for those
Geoffrey · 26 February 2026
Agent replied · 26 March 2026
Hi Geoffrey,
Many thanks for your 4 star award for the team at our Ingatestone office. The team will do all possible to match people to suitable property and once a sale is agreed, will guide and support through to exchange and completion. They will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Service Director
★★★★★ 5/5
GoogleBeresfords undertook the recent marketing and sale of our property in Ingatestone. Paul Woods and his team were professional, helpful and always there to help. I would have no hesitation in recommending them. Thank you everyone.
Hazel · 5 November 2023
Agent replied · 26 November 2023
Hi Hazel,
Thank you for taking the time to post your 5 star award and kind comments for Paul and his team at our office in Ingatestone. They all work really hard to provide the best possible customer service and will appreciate you sharing your experience. Many thanks for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleBeresfords were excellent from start to finish in what was a challenging house purchase and dragged on for nearly 6 months. Paul Woods was always readily available and went above and beyond the call of duty to help progress the transaction. Highly recommend.
Callum · 1 May 2023
Agent replied · 31 May 2023
Hi Callum,
Many thanks for the great review for Paul and his team at Ingatestone. With many years of experience, you would have been in very safe hands. With Paul's knowledge and expertise, he would have been been perfectly placed to deal with any issues that arose and will guide and support throughout the transaction keeping all parties regularly updated. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleHannah was amazing! She made the move in transition extremely smooth and was always helpful and happy to answer any questions I had! As a first time renters I felt extremely comfortable to move in thanks to Hannah and the other Staff at Beresfords Brentwood branch. 10/10!
Bailie · 3 September 2022
Agent replied · 31 May 2023
Hi Bailie,
Thanks so much for your feedback following your dealings with Hannah and the rest of our lettings team. I was pleased to read that you found our application process smooth, and that all your questions were answered. I hope you enjoy your time in the property and we are all very grateful for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
