Every review we hold for the Immingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe received excellent customer service from the Immingham team. Especially Emma she did an excellent job keeping us updated on the sale of the property. Also any worries we had or issues she dealt with promptly. We would highly recommend Crofts. They were first class
Ann · 24 March 2025
Agent replied · 24 August 2024
Thank you for the lovely review! I’ll pass this on to Emma.
★★★★★ 5/5
GoogleWe recently purchased a property through Crofts in Immingham, and Donna was fantastic throughout the process. She kept us informed at every stage, her communication was excellent, and we felt very well looked after. We’re delighted with the service and would highly recommend.
Dip · 24 March 2025
Agent replied · 22 December 2024
Thank you for the lovely review. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleDonna was our first point of contact all the way through & she was fantastic. She kept us updated on any developments & chased up any issues that arose. She was nearly always available whenever we phoned if not she would phone straight back. Highly recommend ⭐️⭐️⭐️⭐️⭐️🙂 …
Christina · 24 December 2025
★★★★★ 5/5
GoogleWe are very pleased with how Crofts have sold our family home. Crofts far exceeded expectations. The communication was fantastic, you can always get updates, they are thorough and professional. The whole team are great to deal with and it’s a really personal service. There is no wonder this company is going from strength to strength, a cut above the rest, well done. Highly recommended.
Jo · 24 March 2024
Agent replied · 29 October 2023
Thank you for the fantastic review, Jo. I will pass this on to the team.
★★★★★ 5/5
GoogleVery good customer service, Emma and the team always informed us with viewings and feedbacks.
Very reliable service eventhough we weren't in the country most of the time. We definitely recommend Crofts Estate Agents.
Ebru · 24 June 2025
Agent replied · 24 March 2026
Thank you for the lovely review, Ebru!
★★★★★ 5/5
GoogleCannot find any faults with crofts, all the staff have helped, especially Donna. I would have no reservations about recommending Croft's estate agents Immingham, certainty for buying your next property, even after sale they gave us support. Very professional and helpful.
David · 24 March 2025
Agent replied · 11 December 2024
Thank you for the amazing review, David.
★★★★★ 5/5
GoogleAbsolutely superb service. Donna kept me updated on a regular basis during our sales period. Would (and have already) recommend Crofts estate agent with your property sale.
Robert · 24 August 2025
Agent replied · 24 March 2026
Thank you for the lovely review, Robert.
★★★★★ 5/5
GoogleWe would like to thank Emma, Donna and Matt for all their help with the sale of our father's bungalow over the past year. A very professional local estate agent would recommend them to anyone thinking of selling their property.
Steve · 24 March 2025
Agent replied · 25 October 2024
Thank you for the lovely review, Steve.
★★★★★ 5/5
GoogleHad an appointment with Sue for a property, the best estate agent I have met, showed us around, knew everything about the area. All of the answers and could tell Sue loves her job.
Huge thanks to Croft Estate Agents & Sue
Callum · 24 January 2026
★★★★★ 5/5
FacebookMany thanks to Emma, Matt & Beth (The Crofts team - Immingham)Matt offered fantastic advice from the outset which lead to the swift sale of our property.Special thanks must go to Emma who constantly followed up all enquiries for both parties & kept us updated at all times.Her professional determination & vigilance certainly averted disaster with the frustrating & extremely time consuming exchange process.We can highly recommend their service & support which we regard as second to none.Absolutely fantastic team
Martyn · 12 December 2022
Agent replied · 28 July 2023
Thank you for the lovely review, Martyn!
★★★★★ 5/5
FacebookVery happy with the service provided by Crofts Estate Agents when selling our house this year. Matt came to take pictures and provide a valuation and was very professional. Emma looked after us from start to finish with viewings/offers/any queries answered. The other office staff were also helpful and knowledgeable if Emma was unavailable. Would recommend and use again in the future.
Katie · 3 July 2025
★★★★★ 4/5
GoogleThanks to Donna and the team at Crofts for their help with the sale of my house during challenging market conditions. Their support was greatly appreciated, especially towards the end when we experienced some delays with the chain.
Pamela · 24 March 2025
Agent replied · 11 December 2024
Thank you for the lovely review, Pam.
Hope you're well!
★★★★★ 5/5
GoogleI was fortunate enough that crofts found a buyer very quickly and even though the sale was held up due to probate Donna kept all parties informed and dealt with our sale very professionally. Thank you
Christine · 24 February 2026
★★★★★ 5/5
FacebookThank you to Matt, Beth, Emma and all the Immingham team in the work you did to help selling our house in Immingham.I am sure you being based in Immingham helps getting a good exposure to the local people, evident in the number of people you got interested enough in the house to provide a choice of offers within 3 days of listing. The whole exchange process did take time to go through, but Beth helped chase all the parties involved and kept us informed all the way.Also pleasing to see Gary Croft put his faith in the local talent nurturing Matt’s development within the company.
Gary · 7 October 2022
Agent replied · 28 July 2023
Thank you for the lovely review, Gary.
★★★★★ 5/5
GoogleI recently used Crofts to sell my house as well as purchase a new house through them. My entire house selling and buying journey was a much more pleasant process than I could have asked for. From start to finish, I felt very looked after by the team at Crofts and they were all so friendly, professional and helpful. From Matt coming round to take photos and organise my house sale, to Sue attending the viewings, and to Emma being at the end of the phone whenever I had any queries or needed help with anything. Nothing was too much trouble for her and she helped me massively when things got slightly overwhelming. Their customer service is second to none and I wouldn't hesitate to use Crofts again in the future! Thank you so much x
Kirstie · 24 May 2025
Agent replied · 24 March 2026
Hi Kirstie, thank you for the amazing 5 star review.
We're really pleased to hear you were happy with the service provided.
★★★★★ 5/5
GoogleGreat service from start to finish. Efficient and pleasant to deal with. Special thanks to Emma in the Immingham office who kept up excellent comms and ensured a smooth process through to completeion.
Barry · 17 March 2026
★★★★★ 5/5
GoogleEmma and everyone involved in the sale process could not have been more helpful. Their professionalism and reliability made you feel secure in every aspect of the process. I wouldn’t hesitate to recommend Croft estate agents.
Maria · 24 March 2025
Agent replied · 24 March 2026
Thank you for the lovely review, Maria.
Hope you're keeping well!
★★★★★ 5/5
FacebookWe recently purchased a property through Crofts in Immingham, and Donna was fantastic throughout the process. She kept us informed at every stage, her communication was excellent, and we felt very well looked after. We’re delighted with the service and would highly recommend.
Nicky · 19 December 2024
Agent replied · 23 September 2025
Thanks Nicky! 😊 Enjoy your new home
★★★★★ 5/5
GoogleCredit where credit is due!
If I could rate more than 5 stars I honestly would!!!
I’ve dealt with Crofts in Immingham previously and again more recently. My first contact was with Matt, he was super helpful, extremely polite & made me feel very welcome.
I don’t know where to start with this next one…I was so impressed with Donna who had dealt with my purchase and oh my…I hadn’t realised that businesses these days could still offer this high level of service.
Honestly, Donna updated me every single step of the way and was always one step ahead.
Not forgetting Michelle either, she was there for some great advice regarding my mortgage and nothing was too much trouble!
There isn’t anything I would suggest these guys do differently, if you want an extremely high level of service then I highly recommend you use Crofts in Immingham.
I’ve tried to purchase properties from other estate agents and most have failed to even contact me.
Definitely my number one priority regarding property sales, purchases & lettings!!
Darryl · 9 April 2025
Agent replied · 24 March 2026
Wow, thank you so much for the amazing review, Darryl.
We’re so pleased to hear you was happy with the service provided!
★★★★★ 5/5
GoogleAs a first time buyer I couldn't ask for more. Donna went above and beyond and kept me up to date every step of the way. Excellent service from start to finish
Allan · 24 March 2025
Agent replied · 24 August 2024
Thank you for the review, Allan!
★★★★★ 5/5
GoogleThis is my first time using Crofts estate agents but it won’t be my last!
The whole team have been brilliant.
All calls, queries and emails are answered promptly and I was kept informed regularly as to how my property was performing.
Crofts managed to sell my property quickly and at a price I was very happy with.
All the team are respectful, friendly and knowledgeable and I felt I was in good hands.
All in all it’s been a good experience using crofts and I will definitely use them again and recommend them to friends and family.
Thank you all for a quick and easy move.
Lea · 24 March 2025
Agent replied · 24 March 2026
Thank you so much for the lovely review, Jo.
We look forward to assisting you in the future.
All the best!
★★★★★ 5/5
GoogleGreat estate agents. Very helpful and always keep in touch with information which takes away stress when buying/selling. Special mention to Emma who went to great lengths to sort out matters.
Eileen · 24 March 2025
Agent replied · 24 March 2026
Thank you for the amazing review, Eileen!
★★★★★ 5/5
GoogleCrofts were brilliant from start to finish. Matt was professional and knowledgeable when putting our house on the market. Emma kept us updated throughout the sale, she was always prompt chasing people up for us, and when we had any concerns she looked after us and made it a stress-free experience. Would highly recommend!
Jack · 24 March 2024
Agent replied · 24 August 2024
Thanks for the great review, Jack.
★★★★★ 5/5
GoogleDonna was really friendly and professional, she kept me updated every step of the way.
Would definitely recommend Crofts, many thanks Donna you have been fantastic.
Suzie · 17 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.