Trusted Agent profile

Crofts Estate Agents Immingham reviews

4.8

★★★★★ Excellent

165 reviews across 2 platforms

21 Kennedy Way, Immingham DN40 2AB

Crofts Estate Agents's Immingham office at 21 Kennedy Way is rated 4.8 out of 5 across 165 reviews on two platforms, including 135 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

135

Reviews on Google

This office

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4.9 / 5

30

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Immingham office, from every platform, shown as written. First names only.

5/5

Google

Croft Estate Agents immingham, go above and beyond. Can not thank Donna and Emma enough for all the help they gave us from the beginning to the end , if you are thinking about putting your property on the market I can definitely recommend you go and speak to the team at Crofts estate agents. Very helpful, kind and work very hard to achieve the goals . Once again thank you both .

Jayne · 24 October 2025

Agent replied · 24 March 2026

Thank you for the 5 star review, Jayne!

5/5

Google

Probably the best agent we have ever dealt with. Donna is an exceptional person, checking in with us every week not only to keep us up to date but also to enquire on my health. Without doubt she played a big part in keeping the calm when things were becoming fraught. Nothing was too much trouble. I would without doubt recommend Donna and her colleagues if you are seeking property in their areas.

Barry · 24 October 2025

Agent replied · 24 March 2026

Thank you for the lovely review Barry. Wishing you all the best in your new home.

5/5

Google

We had a rental property which Crofts Estate Agents Sales and Lettings Immingham looked after for us and they were excellent throughout the time we used them. So when it came time to sell it was a no-brainer to use them for the selling process. Yet again they were excellent, nothing was too much trouble and they kept us informed every step of the way. A special shout out to Emma, who was our go to lady, answering any questions we had and keeping us up to date with any and all developments throughout.

Dan · 7 August 2025

Agent replied · 24 March 2026

Thanks Dan, appreciate the review!

5/5

Google

If Calsberg did estate agents! A massive thank you to Crofts, especially Donna, for all their help with our recent property purchase. From the first viewing to completion day, we were kept informed every step of the way. This has been one of the best agent and buying experiences we’ve ever had. They not only represent the seller but also take the time to listen to and understand the buyer, which is very rare in today’s marketplace. Even got a lovely gift box! Thank you, Crofts!

Tim · 15 May 2025

Agent replied · 24 March 2026

Wow, thank you for the amazing review, Tim. We’re pleased to hear that you was happy with the service provided. All the best!

5/5

Google

Fantastic service from Donna & the Immingham team. We were first brought onboard by Sue during a property viewing who was very informative & gave us plenty of information on the first steps. This prompted us to market our own house. Within a week we were on the market! Matt did a brilliant job with the initial marketing & photos, they looked great. We were then handed over to Donna who provided an excellent service from start to finish. Her communication was outstanding throughout what turned into a 10 month process. Despite hitting a few delays during the conveyancing process, Donna kept pressure on the right area’s to ensure things kept moving. Overall, a hassle free professional service by Donna & the Crofts team. With the help from Crofts we secured our dream home. Would 100% recommend Crofts, a local, well known estate agent with a great reputation. Thank you. Dan.

Dan · 24 February 2026

5/5

Google

Absolute pleasure dealing with all the people at Crofts. They went out their way to help guide me through my house sale in any way they could. After months of what seemed like no hope, they reassured me and kept me in good spirits along the whole process. Thank you Donna, Matthew, Sue and anyone else I may have missed. You guys are amazing!

Veee · 24 September 2025

Agent replied · 24 March 2026

Thanks Vivek. Hope you’re well!

5/5

Google

After trying to sell our house in 2023 and having 2 potential offers fall through we decided to take it off the market and re-try this year. Fortunately this time it did sell although there where times when I thought something would go wrong. My contact at Crofts was Donna, I have to say she was brilliant. From the point when I accepted the offer she was in contact every week to keep me advised on issues or problems. There where a few but all ironed out in the end. Selling and buying is a stressful time and I did think on occasions when my phone rang, oh hope this isn't bad news. For estate agents, they have seen it all before, it had been 29 years since I had sold and bought property. In summing up, I would definately use Crofts again if I where to consider moving. Special thanks to Donna for all her hard work and putting up with me when I sounded stressed on the phone.

David · 24 March 2025

Agent replied · 24 August 2024

Thank you for the lovely review, David. We hope you’re both well.

5/5

Google

We used Crofts Estate Agents, Immingham for the purchase of our new home in North Killingholme, although moving is very stressful Donna Huart kept us upto date with the progress of the purchase infact she was more helpful than the agents we were using to sell ours . On collection of key we were given a nice little welcome pack of goodies, much appreciated. We would like to give a big thank you to Crofts Immingham we are now starting to turn a house into our home

Adam · 24 March 2025

Agent replied · 24 August 2024

Thank you for the nice review, Adam. Wishing you all the best in your new home.

5/5

Google

I cannot thank Matt and Donna enough for all their hard work in sorting my house sale. From the initial valuation through to the continued updates and support as we progressed quickly to sale and completion, their guidance and support were outstanding. Always on hand if I had a question or needed something clarifying, especially as this was my first experience of selling a home, nothing was too much trouble. I cannot recommend them highly enough. Reece

RJ · 24 March 2025

Agent replied · 24 March 2026

Thank you for the great review, Reece. I’ll make sure I pass this on to Donna

5/5

Google

We’re on our 6/7th purchase with Croft’s and I can whole heartedly say they was first class on the purchases that have completed to date . The team are always approachable, responsive and professional from start to finish . From the viewings to the completion day they just stand a head and shoulders above anybody else locally . Can’t thank Matt and his team enough for those done and many more to come in the future .

Brett · 24 January 2026

5/5

Google

A big thankyou to Emma from the immingham branch for been involved in the sale of my house there was ups and downs along the way but i was always kept upto date by email and phone so thanks again from Emma and team.

Colin · 24 January 2026

Agent replied · 24 August 2024

Hi Colin, thank you for the lovely review. I will pass this on to Emma.

5/5

Google

Had a great experience with Crofts in Immingham! The customer service was outstanding and all staff were very helpful and made our process much easier. One member of staff, Emma was absolutely amazing and helped us from start to finish and if it wasn’t for her the process could have been a lot longer. Staff all so friendly and helpful and would 100% recommend them! Thank you :)

Alix · 24 March 2025

Agent replied · 11 December 2024

Hi Alix, We're pleased to hear you are happy with the service provided. We hope you're happy with your purchase and wish you all the best in your new home!

5/5

Google

Donna at Crofts has been very helpful during our process of buying, she kept contact on a regular basis and even though the seller pulled out of our first property she made sure there was good communication to see us through our next purchase. All ended really well and we were very impressed with our house move ‘hamper’ presented on completion day, a lovely touch, thank you Donna.

Angela · 24 March 2025

Agent replied · 11 December 2024

Hi Angela, thank you for taking the time to leave a positive review. Wishing you all the best in your new home!

5/5

Google

Very happy with the service provided by Crofts Estate Agents when selling our house this year. Matt came to take pictures and provide a valuation and was very professional. Emma looked after us from start to finish with viewings/offers/any queries answered. The other office staff were also helpful and knowledgeable if Emma was unavailable. Would recommend.

Katie · 24 July 2025

Agent replied · 24 March 2026

Thank you for the review, Katie - hope you're well!

5/5

Google

We have been really impressed with the way Mathew and his team, especially Donna have handled our house sale. They have kept us informed at every step of the process and reassured us about any concerns we may have had. They also took care of any viewings that we could not attend ourselves. We would not hesitate to recommend Crofts to our friends and family.

Mark · 24 March 2025

Agent replied · 24 March 2026

Thanks for taking the time to leave us a 5 star review, Mark! We’re pleased to hear you are happy with the service. All the best! Crofts

5/5

Facebook

We have been really impressed with the way Mathew and his team, especially Donna have handled our house sale. They have kept us informed at every step of the process and reassured us about any concerns we may have had. They also took care of any viewings that we could not attend ourselves. We would not hesitate to recommend Crofts to our friends and family.

Mark · 5 March 2025

Agent replied · 23 September 2025

Thanks Mark 😊 Hope you’re well!

1/5

Google

Croft's are a typical dodgy estate agent, only bothered about selling you a house as maximum profit, don't care for people who want to rent. Especially those on benefits or with pet's Cant constantly blame it on landlords decisions either which is absolutely absurd. Gary is rude he's always thought he was something special when he was younger being someone really important or so he thinks. Arrogant staff and arrogant company avoid and look to rent elsewhere.

Rosaline · 24 August 2024

Agent replied · 25 October 2024

Hi, not sure if you are connected to a previous review which was posted at the same time as yours. Again however I have searched through our database and your name also does not appear on our system. If you would like to contact us again I can look into any issues that you feel have arisen. We are one of the larger letting agents so we do care about people whom want to let as this forms a strong part of our company. If as mentioned you could get in touch I can look into any direct issues that you feel have arisen Kind Regards Garry Abel Director

5/5

Google

I cannot thank Matt and Donna enough for all their hard work in sorting my house sale. From the initial valuation through to the continued updates and support as we progressed quickly to sale and completion, their guidance and support were outstanding. Always on hand if I had a question or needed something clarifying, especially as this was my first experience of selling a home, nothing was too much trouble. I cannot recommend them highly enough. Reece

Reece · 25 July 2024

Agent replied · 24 August 2024

Thank you for the great review, Reece. I’ll make sure I pass this on to Donna

5/5

Google

Thank you Emma,Matt, Sue and Donna for your professionalism at all times, we couldn’t have asked for more in a difficult market. The advertising was good and the photography showed our property at its best. Would not hesitate to use your services again.

Janet · 24 September 2025

Agent replied · 24 March 2026

Thank you for the 5 star review, Janet!

5/5

Google

Amazing customer service from Emma and the team at Crofts Immingham! We personally had a time limit to move into the property we were purchasing, due to moving from out of the area with a deadline to start new jobs. Emma worked tirelessly to communicate with all parties involved, to ensure that we were able to move into our new home by the date we needed to, even though the purchase was part of a chain.

Iona · 24 March 2024

Agent replied · 24 August 2024

Thanks for the review, Iona! Hope you’ve settled in nicely to your new home.

5/5

Google

Just purchased a property through Crofts of Immingham. We had so much chasing with the vendor’s solicitors. Nightmare. Yet the ladies of Crofts did a Stirling job chasing and keeping us well informed. Big shout out to Emma, Donna and the lady who showed us around the property. Thank you.

AM · 24 March 2025

Agent replied · 25 October 2024

Thank you for the review! 😊 …

5/5

Google

Mum purchased a property, which was stressful but a great service from start to finish. Sue was at hand for every last minute viewing and Emma went up and beyond to sort a very long completion. Chasing solicitors and the seller for last minute questions. Thank you Crofts

Sarah · 24 March 2025

Agent replied · 24 March 2026

Hi Sarah, we're really pleased to hear yourself and your mum was pleased with our service. Wishing your mum all the best in her new property!

5/5

Google

I would highly recommend Donna and the team, we recently bought our new home through Crofts Immingham. Donna guided us through the process every step of the way and was always their to answer and questions and to chase up queries for us.

24tracyb · 22 March 2026

5/5

Google

Crofts helped me every step of the way for a seamless probate sale. I cannot thank Donna and her team enough for their compassion and professionalism. Donna’s advice was always considered and ensured a painless experience. Highly recommend.

Andy · 24 June 2025

Agent replied · 24 March 2026

Thanks for the lovely review, Andy!

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Questions about Crofts Estate Agents Immingham

How many reviews does Crofts Estate Agents Immingham have?

Crofts Estate Agents's Immingham office has 165 reviews across two platforms: 135 on Google, 30 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Crofts Estate Agents Immingham's rating?

Crofts Estate Agents Immingham is rated 4.8 out of 5 across all 165 reviews, and 4.8 out of 5 on Google from 135 reviews, checked 9 October 2026.

Where is Crofts Estate Agents's Immingham office?

Crofts Estate Agents Immingham, 21 Kennedy Way, Immingham DN40 2AB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.