Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI’ve used Renshaw Estates for almost 14 years and couldn’t recommend them higher. They have helped me with purchases, lettings and sales. Most recently I have used Renshaw Estates to sell a property and they have been like a dog with a bone chasing it for me and keeping me informed every step of the way. I trust Renshaws implicitly and will most definitely be using them again in the future.
Stephanie · 16 January 2020
★★★★★ 5/5
GoogleBeen looking for a new place to rent for a while now and had many run ins with Stevie, very helpful and able to answer all my questions! If you're looking for a place to rent deffo use this place
Hannah · 7 June 2019
Agent replied · 6 June 2023
Thanks for the glowing review Hannah! Stevie's been advised of your nice comments. Thanks again, Renshaw Estates
★★★★★ 5/5
GoogleGreat experience from everyone at Renshaw Estates.
Darren · 26 January 2024
Agent replied · 23 August 2024
Thanks for the 5* review Darren, massively appreciated from all at Renshaw Estates!
★★★★★ 5/5
GoogleVery helpfull and sorted our problem very quickly thanks
Kate · 11 December 2023
Agent replied · 1 January 2024
Thanks for the 5* review Kate :)
★★★★★ 5/5
GoogleI have used Renshaws for the sale of 3 properties in the past 10 years and on all occasions I have dealt with a very professional team who have kept me informed all the way. I would definitely recommend.
Jane · 7 June 2019
Agent replied · 6 June 2023
Thanks for coming back to us Jane and we look forward to assisting you with any of your future properties! Regards, All of the long standing team at Renshaw Estates :)
★★★★★ 5/5
GoogleI think there did a great job fast and professional...glad we rented via renshaws and stevie was very helpful efficient service
Thank-you renshaws and the staff
Daniel · 6 June 2022
Agent replied · 6 June 2023
Thanks for the lovely review Daniel! We're all glad that you're happy in your new home :)
★★★★★ 5/5
GoogleBrilliant company, always willing to go the extra mile to do whatever they can to have a smooth transition
Nothing is to much trouble would recommend for surePositiveResponsiveness, Quality, Professionalism, Value
PAM · 24 August 2021
Agent replied · 6 June 2023
Thanks for the lovely review Pam! from all at Renshaw Estates :)
★★★★★ 5/5
GoogleJust about finished buying my first property from Renshaw Estates, really pleased with how responsive the team have been and helping me through each step. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Jamie · 24 August 2021
Agent replied · 6 June 2023
Thanks for the great review Jamie, it's genuinely appreciated by the team. From all at Renshaw Estates
★★★★★ 5/5
GoogleRenshaw Estate Agents are friendly helpful and do whatever is required to make your house sale as smooth as possible, thank you, especially to Callum who managed the sale from valuation to moving day.PositiveResponsiveness, Professionalism
Julie · 24 August 2020
Agent replied · 6 June 2023
Thanks for the Great review Julie! Your comments have been passed on to the team :)
★★★★★ 5/5
GoogleI was a tenant with Renshaw estates for years and during the whole tenancy the team here were nothing but helpful! They made the move in AND move out process so smooth sailing, it was brilliant. Definitely recommend.
Sophie · 7 June 2019
Agent replied · 6 June 2023
Glad we could help Sophie and thanks for being a perfect tenant!
★★★★★ 5/5
GoogleWilliam is Very helpful and professional, Thanks
Gary · 11 July 2022
★★★★★ 5/5
GoogleVery professional and friendly staff. Dealt with the sale of my house and everything ran smoothly. Thank you highly recommended
Kristen · 9 October 2022
Agent replied · 6 June 2023
Thanks for the lovely review & trusting us with the sale of your lovely home Kristen! From the whole Team at Renshaw Estates :)
★★★★★ 5/5
GoogleExcellent service from Will throughout the whole selling process - I was kept updated at every stage.
Dave · 1 January 2023
Agent replied · 31 May 2023
Thanks for the lovely review Dave! All the best from all at Renshaw Estates :)
★★★★★ 5/5
GoogleI've recently sold another property through Renshaw Estates. They give great advice, always friendly with their service and they secure a great price for properties. I wouldn't go anywhere else when it comes to property!!
Rob · 7 June 2019
Agent replied · 6 June 2023
Thanks for the great review Rob! We look forward to working with you on all of your future properties. Regards, All of the team at Renshaws :)
★★★★★ 5/5
GoogleGreat showcase of the property! Thank you.
Sara · 26 September 2023
Agent replied · 1 October 2023
Thanks for the lovely 5* review Sara! Glad we could help with your lovely property :) from all at Renshaw Estates
★★★★★ 5/5
GoogleGreat service!
Professional staff who helped us sell quickly and made the process easier than I expected it to be because of their very good knowledge and helpful attitude to getting the job done.
Michelle · 7 June 2019
Agent replied · 6 June 2023
Hi Michelle, Thanks for the glowing review! We hope you're settling in your new home and you know where we are if we can be any help in the future for you all. Thanks from all of the Renshaws Team!
★★★★★ 1/5
GoogleDO NOT RENT THROUGH THEM
Took our entire deposit when moving house .. I've just collected my post and confirmed with current tennant that none of the repairs I've been billed for have been completed!
Raffysworld · 7 June 2018
Agent replied · 6 June 2023
Hi Kayleigh,
As you are aware, over 60% of your bond had to be used to settle your rent arrears and only the remainder was allocated for repairs. It’s a shame you think we, as the letting agent, are responsible for the repairs a landlord carries out after a tenancy to their property ends. We never actually held your deposit throughout the tenancy. The Deposit Protection Scheme (A Government Approved Scheme) decided to award your bond to the landlord as recognition of the state you left the property in when you moved out, you weren't 'billed' for the works. How the landlord uses the bond is their prerogative not ours or yours I’m afraid.
It's a shame you felt the need to leave ourselves a negative review when the issues you have raised are regarding the bond and the condition in which you handed over the property, neither of which we had any control over.
★★★★★ 5/5
GoogleFantastic estate agents, viewed lots of rental properties in a hope to find the perfect house. One girl, Stevie, was very helpful during viewings and answered any questions I had. Would highly recommend.
Kamila · 7 June 2019
Agent replied · 6 June 2023
Thanks for the great review Kamila! Stevie's been made aware of your glowing report and it's much appreciated :)
★★★★★ 5/5
GoogleWe found them really good we have sold a house and rented 1 with them they were very informative all the way through and efficient I would use them again
Sharon · 6 June 2020
Agent replied · 6 June 2023
Thanks for the lovely review Sharon! We hope you're happy in your new home, from all at Renshaw Estates
★★★★★ 5/5
GoogleHad a great experience with Rick on a viewing yesterday.
The entire process proved to be incredibly valuable.
Would definitely be interested in both buying and selling properties through them.
Josh · 6 June 2020
Agent replied · 6 June 2023
Thanks for the great review Josh and we look forward to working together in the future! All of the Renshaws team :)
★★★★★ 1/5
FacebookI wouldn't ever use again
Helen · 21 March 2025
★★★★★ 5/5
GoogleAmazing staff and great mortgage advisor Carl he was amazing with us talked us through everything and made sure we understood everything
Annie · 6 June 2021
Agent replied · 6 June 2023
Hi Annie, Thank you for the great review and we hope you love your amazing new property! From all of the Renshaw Estates Team
★★★★★ 5/5
GoogleViewed several properties with Renshaws and they’re so thorough and helpful. Answered every enquiry even though I had a ton of questions! Would definitely use in the future
Abbie · 7 June 2019
Agent replied · 6 June 2023
Thanks for the review Abbie. With us dealing with properties for so long we always welcome any property related questions with us being the local experts. Glad we could help with your property search :)
★★★★★ 5/5
GoogleLocal experts that know everything there is about property through all aspects. They're also competitive on selling/rental fees and get great prices for the properties.
I've let my houses with them for years, purchased and sold with them and been happy every time!
They also work with great Mortgage advisers and solicitors too to keep everything all under one roof..
Rick · 7 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.