Trusted Agent profile · Ilfracombe
★★★★★
184 reviews across 3 platforms
119 High Street, Ilfracombe, EX34 9EY
Bond Oxborough Phillips's office in Ilfracombe, at 119 High Street, is rated 4.3 out of 5 across 184 reviews on three platforms, including 102 Google reviews rated 4.7.
102
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
47
Reviews on Trustpilot
Business-wide
Every review we hold for the Ilfracombe office, from every platform, shown as written. First names only.
5/5
FacebookI have no idea who the people writing these extraordinary and frankly malicious comments are referring to at the Bideford office - I have received nothing but professional, polite, friendly and extremely helpful meetings from all the staff, and I would wholeheartedly recommend their estate agency services.
Hi Clare, Thank you so much for your lovely comments, It a pleasure working with you as well. BopBideford
1/5
TrustpilotAvoid at all costs
Avoid at all costs. Unprofessional, Liars, Useless, Time wasters. Have tried to buy a house from Bond Oxborough Phillips since February, but have had nothing but lies, failed promises and misleading information (Property advertised as immediately available, finished flooring etc - none of which has happened or has been done). It has been disastrous from start to finish on the side of Bond Oxborough Phillps and the staff involved should be ashamed that they couldnt sell a house to first time buyers who were ready to go. I have had to constantly chase for forward progress, to no avail.The business is a shambles. I am very glad that I will never EVER have to deal with Bond Oxborough Phillips again.
5/5
GoogleAnna kept in touch regularly until exchange. Would recommend.
1/5
TrustpilotWorst / rudest / least professional estate agent in Barnstaple?
We were looking to rent a 4 bedroom+ property in the Barnstaple area while we were selling our home and looking for our next. A 4 bedroom listing came up in Sticklepath Barnstaple with agents Bond Oxborough Phillips. I enquired if it was OK for us to keep our outdoor dog there, and for me to work from home there. I explained, we were looking for somewhere to buy. The reply was we had an appointment to view. "Yes, but is having our dog and working from home OK?" No answer. RSVP. Again. 4 emails and no reply, so we did not attend the viewing and complained to a partner. Guess what? He did not reply (though we know he got our email).We ended up buying a 6 bed property with sea views via another agent. Duh Bond Oxborough Phillips! I was careful not to view anything listed for sale with them though, to be honest, they did not have anything suitable anyway.I suggest that you send your management and staff to Phillips, Smith & Dunn for training! Good luck with your bad attitudes.
1/5
TrustpilotWorst / rudest / least professional estate agent in Barnstaple?
We were looking to rent a 4 bedroom+ property in the Barnstaple area while we were selling our home and looking for our next. A 4 bedroom listing came up in Sticklepath Barnstaple with agents Bond Oxborough Phillips. I enquired if it was OK for us to keep our outdoor dog there, and for me to work from home there. I explained, we were looking for somewhere to buy. The reply was we had an appointment to view. "Yes, but is having our dog and working from home OK?" No answer. RSVP. Again. 4 emails and no reply, so we did not attend the viewing and complained to a partner. Guess what? He did not reply (though we know he got our email).We ended up buying a 6 bed property with sea views via another agent. Duh Bond Oxborough Phillips! I was careful not to view anything listed for sale with them though, to be honest, they did not have anything suitable anyway.I suggest that you send your management and staff to Phillips, Smith & Dunn for training! Good luck with your bad attitudes.
5/5
GoogleAllways helpfull and knowledgable . Would definately reccomend
5/5
FacebookGreat help and support for our rental; great staff and communication couldn't have been better, highly recommend.
5/5
FacebookWe sold a house through Luke Nichols at BOP Bideford. We were really pleased with the service Luke provided. Thanks Luke!
5/5
TrustpilotExcellent and professional service
I cannot recommend Bond Oxborough Phillips highly enough. The whole team from original valuation by Mark, viewings by Robin and Elliot and sales support (and much more) by Emma, provided service that has been excellent. They have remained calm and professional and ultimately helped me to reach exchange of contracts - taking much of stress off my shoulders! I would have given 10 stars if they were available!
5/5
TrustpilotA positive experience from the…
A positive experience from the Barnstaple team, especially Jen and Amy who have been friendly and helpful throughout. Highly recommend.
5/5
FacebookThe team at Okehampton were great. Mark and Emma were friendly and helpful. Questions were answered straight away. Would highly recommend. 5 star!
5/5
TrustpilotI just rented a property through BOP…
I just rented a property through BOP Barnstaple. I have dealt with many lettings agencies over the last few years and have to say that these people were absolutely first class...all the time! Jenette and Amy gave me great customer service and were very professional and polite. Personally speaking, I could not fault the service and will definitely deal with them in future above all else. Highly recommended.
5/5
FacebookBond Oxborough Phillips have a very friendly and approachable team that will go that extra bit to help sell your house or if you are buying through them provide the best information to help get the right home for you. They also have a very good letting team which we have also used to our 100% satisfaction. If your thinking of moving talk to BOP!😀
5/5
TrustpilotA Landlord's Experience
I am a landlord who has dealt with Bond Oxborough Phillips in Torrington on several occasions when I have needed to find new tenants for a property. I can say that they have worked hard for me every time, and have most definitely earned the commission they made (which is not overly large, given that I pick up management of the property after the first six months).
5/5
GoogleFrom start to finish selling our home, Anna at Bond Oxborough has been amazing. Anna's Knowledge of the area and local market trends were invaluable. Anna's dedication to our sale and all that goes with it has been outstanding. We couldn't have asked for more
5/5
TrustpilotThe Barnstaple office of Bond…
The Barnstaple office of Bond Oxborough Phillips have been managing my property for 5 years+. Jeanette and Amy have been great working with me and my tenants to get the best outcome for everyone. They selected excellent tenants who have been in my property for 5 years+. They balance tenants and landlords needs and we are all very happy with the result.
5/5
GoogleKarl, Callum and the rest of the team at BOP Ilfracombe have been absolutely brilliant throughout the whole process of selling. Very proactive, knowledgeable, communicative, reassuring, and did everything possible to get a successful end result - absolutely worth every penny!
4/5
GoogleResponsive, professional and polite service from Dion. He followed through on everything he said he would do and in a timely manner. We didn't get to buy the flat we wanted, but I would always go back to him as he was so personable as well as knowledgeable about Ilfracombe and the surrounding areas.PositiveResponsiveness, Professionalism
5/5
FacebookWe’ve recently sold our house and brought our new home with Bond Oxborough Phillips and the service we received was brilliant especially from Matt Davey in the Bideford branch, thanks guys!
Thank you for the kind words!
5/5
GoogleCallum at Bond Oxborough Phillips was very friendly and helpful as we were organising viewings and making an offer on a property. Would recommend them as we have had only positive interactions with BOP so far.
5/5
TrustpilotHelpful and professional staff from…
Helpful and professional staff from quotation to completion of sale, such a great personal service and light years ahead of the competition. The team at BOP Wadebridge are highly recommended!!
5/5
GoogleVery proffessional and consistent , would definitely recommend using BOP if you are planning to sell your property. They always confrimed viewings , gave feedback when they said they would and took great photos.
5/5
GoogleThe team based in Ilfracombe are friendly efficient and professional. We have been letting our property through their team for the last 7 years without any issues. We have just added another property to let through them and they had several tenants lined up within the week. Thank you 🙏PositiveProfessionalism
5/5
GoogleAnna dealt with our sale and purchase and everything was handled quickly and professionally. She always stayed in contact and dealt with any issues before they became a problem. Can't thank her enough
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