Trusted Agent profile · Ilford
★★★★★
230 reviews across 2 platforms
209 - 211 Cranbrook Road, Ilford, IG1 4TD
Hills Estate's office in Ilford, at 209 - 211 Cranbrook Road, is rated 4.2 out of 5 across 230 reviews on two platforms, including 113 Google reviews rated 3.6.
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
5/5
TrustpilotSuperb kindness and ready to solve issues
Raihaan always followed us promptly and with a smile. All of the renting steps have been straight forward and quickly completed, and we really appreciated the welcome pack.Plus, the door got stuck after 2 days of coming in, I texted him at 9PM and in a matter of minutes he was at our door trying his best to solve the issue, even in acrobatic ways!
5/5
GoogleMy husband and I had a great experience with Hills when moving home. Uwais was very helpful and made sure everything went smoothly. The welcome pack full of goodies is a really nice touch. Would recommend
5/5
TrustpilotGreat experience through their agent…
Great experience through their agent Amaan , everything was ready quick and professional and i was able to move in the new property really quick . I highly recommend them !!
5/5
TrustpilotThe Agent was so nice with us ,We moved…
The Agent was so nice with us ,We moved in , in less than a week , and also we received a gift from the company as a new house
5/5
TrustpilotThey are very friendly.
They are very friendly. I am appreciate.
5/5
TrustpilotExcellent customer service by Abdul Razzaq
I have been dealing with Abdul Razzaq from years who provide with excellent customer service. Mr Razzaq is an asset to hill estate. Please keep the good work. 10 stars to him.
5/5
GoogleI’m impressed with how smooth the letting process was with Hills Estate. Their team was responsive, professional, and made the entire experience hassle-free. Thank you for such a great service!
5/5
TrustpilotThis must be the best Letting agency
This must be the best Letting agency, after been scammed by many agencies I met Hills Estates on Zoopla and the agent assigned to me was Uwais M Patel .. he was very supportive and honest. The process was seamless and fast. I even got a welcome package. Thank you amazing team Dami
5/5
GoogleHaleena is a wonderful agent, excellent communication throughout the application process which meant I got to rent a flat very quickly and smoothly. You will not be disappointed here! Louisa :)PositiveResponsiveness
5/5
Google"As a landlord, I’ve never had such an efficient letting experience. Hills Estate’s team kept me informed and handled tenant screening professionally. I’m so happy with their service!"
1/5
GoogleDisgusting company, disgusting people. Think it’s acceptable to house people in vile homes which are hazardous to health. AVOID. They will lie and tell you anything just to get your money.
We're sorry to hear this. Every home we let must meet safety standards, and we act on any hazard reported to us. Please email info@hillsestate.co.uk so we can look into it.
5/5
GoogleExcellent service, very friendly & professional staff, especially Mohammed Uwais Patel. Hills staff "I am always there nature" really helps and makes one comfortable. I recommend one to visit Hills for any tenancy/ purchase. Thanks Hills!
5/5
TrustpilotThe overall experience is good…
The overall experience is good explained everything about gas,electricity and heating easily approachable for service! Would highly recommend! Thanks you to hills teams
1/5
GoogleDodgy people, some agents don’t know they job. Failing to provide all the information the tenant should now. Or to give documents copy tenants signing example holding deposit rules. They take opportunity of the people which know a bit of English and don’t know the law they taking they money for nothing. In our case agent Shezaad have taken my sister holding deposit of £350 when law says maximum £300 but missed to explain that property is on electricity which costing a lot money when my sister asked him the same day as deposit was left he said she is loosing all her £350 as she is waisting his time . But he only could charge if checks was done for è legibility for the property to rent it it wasn’t done he is not giving back, when law says that tenant must be returned all his deposit holding money if he changes the mind . Shame on you!!! Please people read all the government information to protect your self from the agents like this and letting agency company’s . It’s peoples hard earned money and was better spend for daughter Christmas presents then given to agent Shezaad!!!
5/5
TrustpilotI am very pleased with the service…
I am very pleased with the service received from Hills. As a landlord they have made my life much easier with excellent management of my property. From finding tenants to managing repairs etc I cannot fault the service I have received. Professional outfit who are always on point with their paperwork. Team are also very well informed and assisted me on many occasions from a landlords perspective. Highly recommended 5*
5/5
TrustpilotI highly recommend Hills Estate
I highly recommend Hills estate. I had a very quick and smooth process. I was dealing with Sadika and she was soo good, answering my emails and texts very quick and make the whole process looks very easy.
1/5
TrustpilotSteals deposits!
Be wary of renting from Hills Estate as they have a track record of stealing deposits - because they feel like they can!! A dishonest and greedy company to the end.
1/5
GoogleExpatriate, stay away from this agent at any cost. They give false promises and commitments, never will protect your deposit instead give it to owner. Never attend any complaints on time and never will stand with you for any issues. I went through this agent and lost my deposit. We reached a point that in spite money given to Hills they asked me to contact Owner directly who never attended my calls. All Expatriate stay away if you wish to safe guard your hard earned money. Eagerness shown during contract signing be not the same when you complete contract with them.
5/5
TrustpilotI’m happy that we were able to get the…
I’m happy that we were able to get the property for let. Thanks to Uwais who helped us throughout the process.
5/5
GoogleProfessional and honest service. Appreciate your advice on letting my properties.
Thank you! Always happy to help with your lettings.
5/5
TrustpilotI recently engaged Raz from Hills for…
I recently engaged Raz from Hills for the sale of a flat. Throughout my relationship with them they were responsive, professional and efficient. Raz always gave good advice and was available whenever needed. The property was on/off the market for several years before Raz came into the picture. I cannot recommend them highly enough. My only regret was not getting Raz involved sooner! Look forward to doing more business with them!!
4/5
TrustpilotGreat help for selling our property
Great help for selling our property. Big Thanks to Uwais at Ilford branch
5/5
TrustpilotGreat service
Mohammed was super helpful and the tenancy referencing process was done fast and smoothly. Great experience overall
5/5
TrustpilotVery good communication and easy process
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