Every review we hold for the Hyde office, from every platform, shown as written. First names only.
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5/5
GoogleI would highly recommend on the move.
Lisa has helped me and my partner massively to find a house! We would be homeless at the end of September due to my parents down-sizing.
Lisa has gone above and beyond to find us a property and we are very grateful and will be recommending family and friends to use on the move.
Jess Β· 25 August 2023
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5/5
GoogleI am a new landlord and the whole team at On The Move have been so helpful and happy to explain each step for me. Thank you so much for all your help in getting the house set up ready for renting and for finding me great tenants!
Lizzie Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you Lizzie, glad we have been able to make it a seamless process for you
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5/5
GoogleFantastic letting agents, helpful, great communication. And there to help if you need itπ β¦
Chantelle Β· 24 August 2025
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5/5
GoogleA fantastic service from start to finish. The entire team were efficient and always available to deal with any issues during the sale of my property (only took approximately 4 weeks to find a buyer). The brochure was lovely and the photographs showed off our property beautifully. Such a lovely, approachable team.
K Β· 21 June 2020
Agent replied Β· 20 June 2024
Many thanks Kim it was a pleasure
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5/5
GoogleVery professional staff made easy work of ensuring the smooth and seamless process of buying a new home.
Wouldnβt hesitate to recommend.
Flowers on completion was an unexpected surprise and a lovely gesture!!
A big Thanks from all of us πPositiveProfessionalism
Steve Β· 21 June 2022
Agent replied Β· 20 June 2024
Your very welcome, it was a pleasure
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5/5
GoogleVery easy to deal with. Very friendly on the viewing and very helpful. Lisa especially has been super helpful,, very quick at replying to my emails and fixing any problems.
Adam Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you Adam
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5/5
GoogleAbsolutely recommend you use this company if you can. They have a range of quality properties and the service from everyone in the team when we bought a house from them was excellent from start to finish. Professional, efficient, prompt in everything, thorough and a really friendly approach from everyone we dealt with.
Karen Β· 22 June 2019
Agent replied Β· 20 June 2024
Thanks Karen, it was a pleasure dealing with your purchase.
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5/5
GoogleThank you to Annabelle and the rest of the team at On The Move; you have helped me move on! Excellent, seamless service all the way through from start to finish. I will definitely be recommending your services!
Melissa Β· 22 June 2018
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5/5
GoogleThe staff at On the move are very professional and are keen to assist. My move has been hassle free, and I would not hesitate to recommend On the move to anyone looking for a place to call homePositiveProfessionalism
Fungai Β· 21 June 2022
Agent replied Β· 20 June 2024
Many Thanks Fungai it was a pleasure
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5/5
GoogleLisa and the staff at On The Move have been extremely friendly, helpful and supportive throughout our whole experience. They have kept us updated and nothing has been too much trouble. A very knowledgeable & professional team. Highly recommended!
Mel Β· 21 June 2022
Agent replied Β· 20 June 2024
Thanks Mel it was a pleasure working with you.
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5/5
GoogleWouldnβt hesitate to recommend, so professional and knowledgeable. I sold my house with them and they kept me in the loop throughout the whole process. Thanks again βΊοΈ
Annie Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you - it was a pleasure x
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1/5
GoogleAt first thought they were great but do not trust this estate agency that's all I can say. They will do anything to get the sale including misleading you. They are not registered with the Property Ombudsman but we have prepared a report for the Property Redress Scheme.NegativeProfessionalism
Helena Β· 27 August 2020
Agent replied Β· 20 June 2024
Thank you for the comment, Estate Agents are only required to be registered with one Property Redress scheme, we await the report.
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5/5
GoogleWe first discovered OTM when looking to buy a property. Annabelle showed us round. The property we viewed wasn't right for us but we were so impressed with Annabelle and her friendly professional approach that when we listed our house for sale it was a no brainer choosing OTM.
All of the staff are consummate professionals and very easy to deal with. Annabelle & Emma are always ready to deal with any query.
The marketing of our property was exceptional; the photographs taken took our breath away. The photographer they use is an absolute perfectionist. Our property received an offer within 4 days of being listed. It went on to sell with a minimum of disruption....in the most difficult of times due to Coronavirus.
Our actual sale went through on 25th March 2020, a day before the government started putting restrictions on house moves!
We were very lucky we chose 100% the right Estate Agent.
We achieved a great price for our property (98% of our asking price) and couldn't be happier about the whole experience.
Once this lockdown is over I will be visiting the OTM offices in person & taking thr wonderful staff a thank you gift.
Lovely people who take the stress out of a stressful situation.
Thank you so much OTM xxx
Belinda & Mark Craig.
Belinda Β· 21 June 2020
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5/5
GoogleThank you for helping us buy our first home, we are very grateful for your help π«ΆπΌ
From Alex & Tom x
Alexandra Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you so much - love the picture!
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5/5
GoogleOTM successfully sold our house for us, with everyone helping along the journey & providing a great service. Thanks.
Pat Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you for your kind words.
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1/5
GoogleAbsolutely the worst lettings experience we have ever experienced in over 15 years. These agents dont know the law, dont care about tenants or their rights. Property had black mould, serious damp issues, no heating when we moved in and several ongoing issues, two baths that we could never use, a showers that leaked through the lower floors ceiling and the place was filthy when we moved in..the several pairs of dirty knickers were the icing on top. I could go on and on...Landlords just grabbed what they wanted and left the rest of their rubbish all over the house that was filthy and smelled like dog urine as their pet urinated on carpets and rugs left in the house. These agents are not on your side, only the side of rouge landlords who dont give a damn or understand the law, much like the estate agent in question. After requesting legally required, sensible repairs we were the victims of a retaliatory or revenge eviction despite the EPC being not being present when we moved in, and an invalid Gas Safety Cert for over 12 months. Legal proceedings on the way!
J.G.L Β· 22 June 2019
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5/5
GoogleThe loveliest, most hard working and dedicated group of estate agents I have had the pleasure of meeting. When I was looking at a property to move in to, they were quick to get in touch and sort out a viewing that suited me; they kept in contact throughout the whole process making sure any questions I had were answered and always chasing up from both ends. The process was seamless, easy and they helped me remain calm from beginning to end and even helped deal with some issues later on. I can't thank the team enough for everything that they did. I would definitely recommend buying, renting or selling with these guys they will help get you the best and what you deserve.
Jessica Β· 22 June 2019
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5/5
GoogleLisa Payne helped my partner pick out our house. I heard nothing but the best praise from him about her, how helpful and accommodating she was to our needs and preferences. She made this stressful process of relocating to a new city so much easier. Extremely grateful and thank you for the help :)
Vicci Β· 25 August 2023
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5/5
Google"Excellent customer service, very knowledgeable, took time to understand our brief.... all in all a pleasurable buying experience. A big thankyou to the team."
Alan Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you Alan it was a pleasure
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5/5
GoogleThe team worked hard to help sell our property even when it fell through a couple of times. They were responsive and chased up people when needed. We'd recommend them.PositiveResponsiveness, Quality, Professionalism
Gareth Β· 21 June 2022
Agent replied Β· 20 June 2024
Many thanks Gareth it was a pleasure
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5/5
GoogleLovely people that go the extra mile. Professional service throughout, highly recommend.
Avril Β· 23 December 2023
Agent replied Β· 20 June 2024
Thank you Avril it was a pleasure working with you
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5/5
GoogleI am very impressed with the business as they are both very professional, friendly and always kept me informed and answered any questions I had.PositiveResponsiveness, Professionalism
Beverley Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you Beverley much appreciated
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5/5
GoogleIβve just purchased my first property through On the Move, I have to say the whole team are 5 βοΈ
They helped make the purchase as easy as possible and kept me updated on where we were up to in the process!
I have no problem in recommending the team, if you are like me and buying for the first time their help and advice is second to none
Thank you
David Β· 22 June 2019
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5/5
GoogleLovely staff,
Would highly recommend!
Jacob Β· 22 January 2024
Agent replied Β· 20 June 2024
Thanks Jacob. Hope you are settling into your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.